Moro

Where do i start.

Over priced food. Over priced wine. Waiter/waitresses were lovely.

I have been back twice as the first time was not a very good experience. But sadly the second time was just as bad. Slow service.

If you have plans to go to the theater after your dinner make sure you leave at least 5 hours to eat at Moro. And might i add the restaurant wasn't even full.

Basically its not nearly as great as some people make out it is.
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0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Friday, November 18, 2011

Keep the bad reviews coming!

This will make it easier for me to get a table. Never had a bad meal here - all the staff are lovely.

But please dont go. Leave it for me!

(The wine can be a little over priced though - tiny tiny complaint.)
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banjobob
9 Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 8
Wednesday, November 16, 2011

I have been visiting Moro every few weeks for several years, virtually every time I meet clients in the UK.

I was there today and was sadly disappointed to find it has gone way downhill. The service was unbelievably slow, two orders were completely wrong and another dish was returned because there was some tissue on the plate. In fact the food was all over the place, I felt so embarrassed I ended up making excuses on behalf of the restaurant just to save some face in front of my guests. When the bill finally came I made a comment that things were not exactly up to the usual standard and I did not expect to pay for one of the dishes that was returned and I was told, “sorry we have to have full payment, you were offered a replacement.” We had no time and had to go, I paid but won’t be going back I can tell you that.
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Clayton Reed
3 Overall rating
Food 2 | Service 1 | Atmosphere 5 | Value for money 4
Monday, October 24, 2011

I went here nearly a year ago now, on October 28, 2010 to be precise and had a nice time so felt moved to write this after reading some of the other reviews below. I found Moro to have a nice relaxed, atmosphere. The food is lovely and, although it's not cheap, I don't mind paying a bit more for something I really enjoy.

I found the service fine; advice was given in a friendly manner when requested and the food and bill came promptly. To be honest, this isn't a fine dining restaurant so who honestly cares as long as everything ordered arrives in reasonable time and the staff are friendly?

I really enjoyed the food but then again, I do enjoy this sort of cuisine. The starters were fine, if a little small but main courses are very substantial: a whole fish or huge slices of grilled or roasted meat with a variety of flavoursome side dishes. Presentation isn't a strong point but again, I wouldn't come here for that. Malaga raisin ice-cream for desert was great.

All in all, a really nice experience; I can't understand some of the reviews on here. Of course, sometimes you have a bad experience but at least try and be objective instead of scoring every category a 1 because you found the food 'fatty'; meat tends to contain fat! Similarly, the service in here can never be a 10 because it can bettered elsewhere.
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7 Overall rating
Food 8 | Service 7 | Atmosphere 8 | Value for money 6
Wednesday, October 05, 2011

The food was great, much enjoyed, but the service was risible. We waited 45 minutes from the end of the starter to the mains being serviced. Every single time we wanted a drink we had to flag someone down and my wife even had to get up and interrupt three waitresses chatting to get the bill. I was really disappointed and couldn't imagine recommending Moro.

I think Moro is now relying on the fact it's over susbcribed enough it doesn't need repeat business.
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Andy S
4 Overall rating
Food 7 | Service 1 | Atmosphere 5 | Value for money 1
Wednesday, August 24, 2011

This is a regular haunt of mine when I can get in. I'm suprised by the bad reviews on this site as I've always found the food and service excellent. I would agree that the entrees are not large but I find the main courses more than sufficient. I would also agree with the state of the toilets and that the tables for two are too close together. Who wants to overhear the neighbouring table's discussion? The toilets need to be cleaned up and perhaps checked during service to ensure they are clean all the time. They do let the place down.
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Hugh Makin
8 Overall rating
Food 9 | Service 9 | Atmosphere 6 | Value for money 6
Saturday, June 04, 2011

Can't quite believe the low scores Moro has got here. I have been going for years and it is always a great experience. I would agree that the food can sometimes be slightly underwhelming, too salty, and the toilets are gross, but the atmosphere and buzz will always keep me coming back. More of a neighbourhood restaurant rather than a destination restaurant, but all the more fun for it.
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Murray
8 Overall rating
Food 7 | Service 8 | Atmosphere 10 | Value for money 8
Sunday, April 03, 2011

Really disappointed... I went to Moro on Saturday. The waiters were nice, but the food was really boring. The chicken I had was tender but the sides were terribly boring and the whole thing was presented like a canteen. My husband had a fat but not tender pig. Really nothing special. I won't return.

Also, I am working from time to time close to Moro and they have a tent on Exmouth Market. The woman there is not friendly at all and I won't return there either. (and the food there is super fatty!)
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4 Overall rating
Food 3 | Service 6 | Atmosphere 4 | Value for money 1
Tuesday, March 29, 2011

Moro was a very poor experience. The food was average, despite a simple menu with some dishes like salads that can be prepared in advance. The staff were average, and not that attentive but worst of all the wait was eternal.

When we ordered the food, the staff waited until we had finished the starter to get the main course going, despite the fact we told them we were going to have a mezze (and the main dish we ordered was called vegetarian mezze).

Alas, I will not return, a poor 4 out of 10, possibly rising to a 6 if its half full.
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Andy Ortiz
5 Overall rating
Food 6 | Service 5 | Atmosphere 5 | Value for money 4
Thursday, February 10, 2011

We particularly chose to go to Moro as a pre show, pre xmas treat on the strength of it having won the Observer food awards in 2009. Having already attempted to book I was aware that the restaurant only served tapas pre theatre. As lovers of Tapas this didnt deter us - we were however deeply disappointed.

On arrival at 5.30 we were told (despite my previous phonecall) that we had to be out by 7.00. This was offered by way of a greeting so that we all felt deeply unwelcome. 2 of our party wanted to leave and go to Sade where the service was friendly and welcoming but I insisted on staying, assuring them that the restaurant was an award winner and we would soon be treated as welcome guests. This didnt happen. The service was appalling and slow, food was dumped in front of us and there was little attempt to engage our custom as staff talked over our heads and over us, almost as if we werent there. My daughter commented that even though the restaurant was empty, she thought we were an inconvenience - We waited ages for service and the food came erratically. Apart from the chorizo soup which was delicious, the rest was pretty dull and mediocre, some of it was awful. We had to ask for bread and no one noticed that this quickly ran out. We paid approximately £40.00 a head - a reasonable price for good service and good tapas - but this isnt what we had.

Definitely wont go there again.
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anon - View all reviews by this user
1 Overall rating
Food 1 | Service 0 | Atmosphere 0 | Value for money 1
Sunday, January 23, 2011