Masala Zone

Masala Zone

What a find on a day out in London. Service excellent, decor excellent, food fantastic.

The food was genuinely different from any other curry-type establishment I have tried (and I have tried a few) beautifully presented and great eating. No sense of being rushed, but no long waits either and all reasonably priced.

Minor gripe, what is this "discretionary service charge" ? I'd like to believe it went to the more than deserving waiting staff, but I expect it is just a disguised price hike.
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Rob Wigelsworth
Overall rating
Food 9 | Service 9 | Atmosphere 8 | Value for money 9
Sunday, March 09, 2008

The food and the service are great. But watch out because the service charge is included in the bill. I have heard this is not given to the waiting staff. So ask for it to be taken out of the bill and leave cash.
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adriana
Overall rating
Food 7 | Service 8 | Atmosphere 7 | Value for money 9
Thursday, February 28, 2008

A great place!

It is remarkable how this restaurant has managed to be consistently good over the past 7+ years I have been visiting it almost fortnightly. This applies not only to the food, but also the friendly staff, and the great art decor.

I have sampled their whole menu numerous times over, and it has been first rate for the price, a few occasional quibbles apart.

It reminds me of the times I spent in travelling through Indian and eating in peoples homes. There are not many places where I can get the genuine flavours of India

The high spots for me remain the thalis, containing a variety of different dishes, with vegetables that change very day, and the wonderful street food dishes.

I do not know how they do it for the price!
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Andrew McNeill
Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 10
Sunday, February 17, 2008

I ordered delivery from this restaurant. Having eaten at both Veeraswarmy and Chutney Mary's (the founders of both are apparently founders of Masala Zone) I expected a decent take away.

Our order took a while to be delivered and when it was, it was incomplete. After several telephine conversations the balance of our order was delivered after 45 minutes and appeared to have been warmed up in the microwave.

Sooooo the food.....................................

.......................... was sadly very dissappointing. The food was very bland and had very little "Masala" and I would say that it was well below average, infact most of it didn't get eaten. I personally felt more than a little aggrieved as it was terribly expensive for the quality.

I would recommend that readers of this review should definitely stay away from this restaurant chain.
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Overall rating
Food 2 | Service 2 | Atmosphere 5 | Value for money 1
Friday, February 01, 2008

Visited Masala Zone for lunch, two of us ordered Thali. Service was ok, food was ok and the place is ok. Not bad value either. Overall a good place to go, not the best indian food you will find, and certainly not the worst either.
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al
Overall rating
Food 6 | Service 6 | Atmosphere 7 | Value for money 7
Wednesday, January 16, 2008

I hope too many people do not take note of the poor review left by 'david': let me tell you, his assessment of the restaurant is comparable to his spelling and grammar!

Masala Zone is quite clearly not the worst restaurant in London, any fool can see that! Anyone intending to visit the restaurant should not hesitate. The food is great, well priced and tasty, and the service is very friendly and efficient. I would hate to think that idle comments such as those left recently would put anyone off visiting, as it is defintiely worth a trip. The new Camden branch is nice too...
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Jenny
Overall rating
Food 8 | Service 9 | Atmosphere 8 | Value for money 8
Friday, December 28, 2007

their phone line is a bore - good service - too brown interior. only good dish is butter chicken
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Overall rating
Food 5 | Service 9 | Atmosphere 2 | Value for money 3
Saturday, December 22, 2007

Very ordinary. Looked like a chain and felt like one. Crammed tables, very noisy. Food was pretty bland and boring to be frank. Much rather go to a proper Indian/Pakistani restaurant.
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David
Overall rating
Food 4 | Service 5 | Atmosphere 2 | Value for money 4
Friday, December 14, 2007

I booked my birthday party there, 7th December. A friend looked after the reservation aspect and this went smoothly etc....

The food was nice, standard indian menu items, nicely cooked...

What disappointed me is that before the food arrived we were left about one hour without anything to eat and no possibility to order extras, such as poppadums, nanns etc...I was starving. The wine was quite warm. The service was nice enough but must knock points down because of the previous points mentionned.

The party room itself was not very Christmassy, there was not really any atmosphere. But that's a personal view, I think upstairs is nicer. I felt we were a bit left to our own devices.

If you want a nice idian meal, then I recommend it for the food but maybe not for a party.
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Nathalie - View all reviews by this user
Overall rating
Food 8 | Service 6 | Atmosphere 5 | Value for money 7
Monday, December 10, 2007

In response to Jay Shah: the English qualification is indeed not necessary, but politeness is something that is in order to survive in a competitive market. Rude staff should not be tolerated anywhere; I would like to think that as a consumer I pay for good service seeing that a service charge WAS added.
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Miss Gill
Overall rating
Food 2 | Service 1 | Atmosphere 2 | Value for money 1
Sunday, December 09, 2007