Masala Zone (Soho)

Good service and smiling waiters. they were happy for me to sit there reading a paper while waiting for a firiend who had been held up. Exceptional value but the food tastes and looks as though you have double and more. Phew we were full to the brim when we left and spent the whole evening sayiong how good is was.
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10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Friday, December 16, 2011

Had an outstanding meal there. Great value. Stylish. Authentic. I love the street food.
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10 Overall rating
Food 10 | Service 10 | Atmosphere 9 | Value for money 10
Wednesday, November 30, 2011

Just had the worst takeaway EVER from Masala Zone. Meat was fatty on the outside and dry inside. Daal had no flavour and the pilau rice was only partially seasoned. I would not recommend this place to anyone. They say it is the 'real' taste of India. What an insult to real Indian Cuisine.
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Sash
1 Overall rating
Food 0 | Service 5 | Atmosphere 0 | Value for money 0
Thursday, October 20, 2011

I was very disappointed by my visit. On arriving me and my boyfriend were handed 3(!!) menus. When we sat down, we were asked by the waitress if we had been to a masala zone before and whether she could take a moment to explain the menu to us...Usual if perhaps you are dining in Ping pong or the like, but really annoying for an indian restaurant.

The cocktail we ordered just tasted like a fizzy drink. When I went to the toilet it was really dirty- not what you want before you eat dinner.

Finally the last straw was when our Thali arrived...with half a poppadom. Really embarrassing for a so called authentic indian restaurant and considering how cheap there are! Half a poppadom?!

The bhaji that came with the meal was terrible and tasted like it had been sat in the kitchen for most the day and was just reheated.

I let them know all of the above in my feedback to them. I just wouldnt want people after real indian food to waste their time here. You are better of spending a little extra in tube fare and going to Hounslow. Also the dolls in the air... alittle scary to say the least. They look like they are being hung...
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RKW, Hounslow
3 Overall rating
Food 1 | Service 7 | Atmosphere 1 | Value for money 1
Monday, October 17, 2011

I think all the people claiming to be very knowledgeable Indians writing bad comments about masala zone do not know the true Indian food. I have always always found the street food and the curries here to be amazingly good and very smart. Service too.I hope they open one near my house in ealing .
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9 Overall rating
Food 9 | Service 8 | Atmosphere 8 | Value for money 9
Tuesday, October 04, 2011

After waiting 15min to be seated despite there being free seats we sat down to order straight away. One of our party informed them immediately that they had a nut allergy, and was told they could not have any meat dishes from the thali selection. We requested that they could swop a dish but the manager rudely dismissed this suggestion.
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2 Overall rating
Food 2 | Service 0 | Atmosphere 1 | Value for money 3
Saturday, May 07, 2011

good food and service, will come here soon.
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pralinka
9 Overall rating
Food 10 | Service 10 | Atmosphere 8 | Value for money 8
Monday, March 21, 2011

I went here last night, to catch up with some friends and have a good curry. I was very disappointed.

When i arrived my friends where already there so I walked past a long line of waiting customers. There were many tables free so I didn't know why they were still waiting.

I had to ask twice for the same drink, eventually the drink arrived (lager) and it was room temperature. There was many staff but none of them wanted to talk to customers. I eventually had to walk up to a waitress to ask her to change the drink.

We ordered only to have the wrong food brought out to us TWICE! Then the waiter told my friend that he couldn't have placed the order of lamb chops as it was not on the menu. We asked to see the menu and there it was. The waiter apologised and gave us the mixed grill on the house and said that he would bring out the correct order later. He never did.

I had the fish grand thali and it was dull, flavourless and didn't have any of the spark and freshness that good Indian food should have.

If you want a meal that is cheap, it would probably be ok after 8 pints!

Poor display of Indian food, awful service. I shan't be going back.
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Jim
2 Overall rating
Food 3 | Service 1 | Atmosphere 2 | Value for money 2
Thursday, November 18, 2010

I disagree with the negative comments. As an indian myself, i have found Mazala Zone to be prefect. I love the thalis and the fact that i can eat for around £10 starter and main in London is fantastic. I am a fan and i'm telling you my standards are high this place is brilliant and something that i could never recreate that's why i got there - it's a real treat for me to eat a good indian meal other than at home
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9 Overall rating
Food 9 | Service 9 | Atmosphere 7 | Value for money 10
Friday, November 12, 2010

I had been to Masala Zone few months ago and had high hopes of our return visit with our friends and colleagues. Sadly, I was very disappointed.

The cosy ambience is completely ruined by poor, thoughtless, bordering-on-rude service, distinctly average food, poor value for money and an uninspiring menu.

I was very shocked and I would never return or recommend as the rudeness from management was unbelievable. I have absolutely no idea what makes them as they are but they have the worst attitude of any restaurant I've ever been in.

The food was bland and clearly inexperienced in real Indian food which ruins the experience you expect from a cuisine restaurant.
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Vinay
4 Overall rating
Food 2 | Service 1 | Atmosphere 7 | Value for money 4
Tuesday, November 02, 2010