La Trompette

We ate at La Trompette last night.

a) Food is good, but menus very similar to Chez Bruce (not necessarily a bad thing).

b) Managerial staff are extremely rude - think your worst Parisian nightmare - French shrugs, know-it-all comments - you've got it.

c) Younger staff (who are constantly chided in front of guests but are very friendly and helpful.

In conclusion, do go for the food, but you will be surprised that somewhere like this could get a star and be so indifferent on service.

Classic comment of the evening: Me: " we are ready to order" - Manager: " but we are not"

Legendary, felt just like Paris (i.e. rude).

Oh and I forgot to say, service was 12.5% and VAT was added AFTER the food and service, hence was an expensive evening - cheese plate was £10.
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Thomas Holmes
Overall rating
Food 8 | Service 0 | Atmosphere 2 | Value for money 2
Friday, May 09, 2008

I went to this restaurant a few years ago and found myself there again this weekend gone, celebrating a 3 course lunch occasion with 7 others.

After each course as I looked down the table all that could be seen where clean plates and satisfied faces.

I have to say where as the first time I went I found the food over complicated and slightly disappointing, this time it was faultless. The food was cooked to perfection, looked a dream and tasted wonderful. The service was helpful and attentive and I will definitely be going back of my own accord.
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Overall rating
Food 9 | Service 9 | Atmosphere 7 | Value for money 7
Monday, April 28, 2008

Having dined at the Glass House in the past I decided to take my fiancé to La Trompette for his birthday on Monday evening as a change.

We arrived early and were seated straight away however it went downhill from there.

We were asked if we would like aperitifs but decided that we would like to order some wine straight away, we had to ask three times before the sommelier came over. Twenty minutes had passed by the time we recieved it. We also decided not to have starters so were told when we both ordered the duck that it would be about a 20 minute wait for our food. Not great as we were both very hungry but at least we were informed. However over 20 minutes went by and there was still no sign of the food. We asked the Maitre’d and he said that it would be out in four minutes and ours would be the next main course out of the kitchen. Four minutes passed and it was now 40 minutes since we had ordered so I called the Maitre’d over. As I started to talk to him our food arrived so he tried to fob me off by saying that it was here now and tried to turn away from me. I asked him not to turn away and to please listen to me. I then simply said that we were there for a special occasion and how disappointed I was.

Yes the food was lovely but we were so hungry by then we really couldn’t appreciate it as much as we would have liked.

As the food arrived my fiancé requested some bread, it never arrived. As the Maitre’d cleared out plates he told him this, the Maitre’d did not respond so he repeated himself to which the Maitre’d said” I heard you”.

I has no idea that La Trompette had recently been awarded a Michelin star and after dining there I am surprised that it has one.

We stayed and had lovely desserts with wine recommended by the sommelier, who was very polite and professional. When the bill came the Maitre’d told us without any charm that he had taken the service charge off the bill, I should think so too.

What should have been a lovely relaxed evening was spoilt by the terrible and unapologetic service of the Maitre’d.

I am pleased that so many other people have nothing but praise for La Trompette but bitterly disappointed that we did not have the same experience. We shall not be dining there again.
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Amanda Burns
Overall rating
Food 8 | Service 0 | Atmosphere 7 | Value for money 5
Wednesday, April 02, 2008

La Trompette is one of the finest eating places in London.The decor is minimalist and could do with revamping, but the food and service are impecable(as shown by it's newly awarded and long over-due michelin star). My friends and I recently went for lunch ( -a bargain at 23 pounds for 3 courses) and the food was fantastic.The service as always,efficient and helpful.The only thing that stops me returning constantly is my waistline!! Thoroughly recommend it. The best restaurant in West London by a mile.
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Victoria Marsland
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, February 05, 2008

Today the Trompette won it's first star. Well done to everyone there. I've been eating lunches and dinners there for years and have lost count of the number of times that this wonderful place has knocked the socks off whatever "new new thing" is currently grabbing headlines across town. The atmosphere, the staff and the food are fantastic. I guess this puts an end to it being "our little secret".
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Mike Taylor
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Wednesday, January 23, 2008

We wanted to go to a top London restaurant and we booked last minute. Other restaurants such as Petrus are fully booked for months so after some research, we managed to get a table for two at La Trompette. I was very excited after reading Hardens and internet reviews. We arrived a little early but were shown to our table straight away next to the window. It was a little chilly so we asked to move, it wasn't a problem to the staff and were relocated to a table set for four. We picked our courses and the somellier recommended some brilliant wines by the glass to compliment our chosen dishes. We have no complaints about the food, it was very very good although I'd stop short of calling it truly exceptional. The service was slowish but the dining room was full and we weren't in a rush so this had no impact on us. Staff were very courteous, friendly and attentive throughout and the final bill was pretty good. The only problem is probably the location. It's a very good local restaurant for West London, but it's relaxed and very good value.
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Mike Edmunds
Overall rating
Food 9 | Service 9 | Atmosphere 8 | Value for money 9
Sunday, December 30, 2007

I took my boyfrienfd here for a birthday meal last month. The service for Sunday lunch was fabulous with the waitors attentive to your needs especially when knocked a glass of water.....opps

I would definately go back.
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Gem
Overall rating
Food 9 | Service 9 | Atmosphere 8 | Value for money 9
Wednesday, December 12, 2007

Went with husband for lunch on Friday. The experience was absolutely perfect from start to finish. Efficient, attentive service without being in your face and food to die for . From the fantastic homemade bread to the perfect chocolate truffles it was sublime. We will be returning very soon.
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Yummymummy - View all reviews by this user
Overall rating
Food 10 | Service 10 | Atmosphere 9 | Value for money 9
Monday, December 10, 2007

This is the best London eating experiences I've had in years. Everything was EXCELLENT: the food, the wine, the service, the price. The food was so amazing that I'm still dreaming about it!
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Overall rating
Food 10 | Service 8 | Atmosphere 8 | Value for money 10
Tuesday, November 27, 2007

Quite honestly this is easily one of the best restaurants in London- we are regulars here and it delivers every time to perfection. My personal favourite next to Chez Bruce.
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John graham
Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 9
Tuesday, November 20, 2007