Hakkasan

I popped into Hakkasan with my wife late on Saturday night and the atmosphere was still buzzy and hip. We had a short wait for our table at the trendy bar. The service was good - efficient and fast without making you feel rushed and the food was excellent - quick to arrive and of a high quality. I will be placing Hakkasan on to my top 6 in London - very impressed!
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Paul - View all reviews by this user
Overall rating
Food 8 | Service 9 | Atmosphere 9 | Value for money 8
Monday, May 12, 2008

We, too, were at Hakkasan last night and had a lovely time. Perhaps it was because we'd booked the table for 9pm (actually when my husband rang to make the booking (three weeks ago) and asked for a table at 8.30 the terse voice on the end of the line replied '7 o'clock' without explanation, after a bit of argy-bargy they agreed on 9pm). We arrived 20 minutes early and were taken to our table immediately. The service was efficient, in a good way, and the food utterly delicious - tho' I'd pass on the salt and pepper squid, it was poor - our local noodle restaurant's is outstanding. We weren't rushed to leave (having read the recent reviews I wasn't looking forward to this part of the evening) and I can't wait to return to explore the rest of the menu - perhaps passing the fish dishes the prices did make my eyes water!
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Maria
Overall rating
Food 10 | Service 7 | Atmosphere 8 | Value for money 8
Thursday, May 01, 2008

Janice White was rushed out - review of the 16th April. Well so were we.

It was an unpleasant way to end a lovely evening. We started our meal at 7 and at 8.40 the waiter was very aggressive saying that we had to order desert as the table was required at 9. If you need your table by 9 the sensible thing would be to tell the customers in advance when they book their table and when they sit down - not in the middle of the meal.
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Joe Ghandhi
Overall rating
Food 9 | Service 7 | Atmosphere 8 | Value for money 8
Wednesday, April 30, 2008

Today has been a sad day for us. Hakkasan was our absolute favourite for dim sum for many years but I think that I have to agree with previous comments. Its best days seem to be over. The place was quite empty at lunch time and the dim sum was miles away from what it used to be. This time Hakkasan resembled a very average Chinatown venue, with entirely unrefined pastry and thick and soggy Cheung Fun. It seems that we will have to look for a new exciting place.
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Susana - View all reviews by this user
Overall rating
Food 3 | Service 7 | Atmosphere 1 | Value for money 5
Saturday, April 26, 2008

Over-priced, rude staff and out-of-date. Hakassan's time has come and gone. It used to be cool 5 years ago and the decor would impress you, but now the place feels as average as most chain bars, it's waaaay too expensive for "chainy" food, cocktails are severely over-priced, and the staff are caught in a time warp and think this place is still "the" in place, so feel the need to have attitude and be rude. Bar is narrow and crammed and there is nowhere to sit, and you wonder why you paid so much to have your drink here. Don't waste your time, there are plenty of newer and cooler places out there.
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Overall rating
Food 2 | Service 1 | Atmosphere 3 | Value for money 2
Monday, April 21, 2008

My family booked a table on Saturday night as a birthday surprise for me. The table was booked for 9pm and we finally sat down at 9.20 - not a problem, we were perfectly happy having a drink at the bar and soaking up the atmosphere.

The food was excellent (even if some of the dishes were overpriced) and our waiter was charming.

However .... at 11.10 we were asked to hurry up as they needed the table. I complained to the waiter that we felt we were being harrassed to leave and he apologised but explained that he was under pressure from his manager to free up the table.

This is outrageous. It's not as if we ordered one dish and a coffee - our bill for 6 people was £500 - although that is not the point. A meal out should be a relaxing enjoyable experience and to be pushed out to bring in another sitting is just plain greedy. As much as I enjoyed the meal and the venue I will never go there again as long as they treat customers like an assembly line.
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Janet White
Overall rating
Food 8 | Service 8 | Atmosphere 8 | Value for money 0
Wednesday, April 16, 2008

i struggle massively with hakkasan as having eaten in many a fine establishment, the over all package is just not good enough. The sad thing is, the place continues to pack out. My problem is that the service is just terrible, since when has being a waiter been a profession that allows you to look down the nose at people. They with out doubt the surliest, rudest people i have ever met. The arrogance of them... YOU WAIT TABLES... I PAY YOUR WAGES.... etc etc

The food is nice but insanely, INSANELY over priced for what it is. I can't see what the extra 30-120 pounds a dish gets you over your local takeaway. The dim sum is good, but Dim T and Ping Pong do it so well for so so so much less.

If you have no concept of money or the value of things then go in and knock yourself out, probably on the ego of the first waiter to barge past you, but for people like me, who happily pays for the good, this place is a great let down as it could be great.
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paul
Overall rating
Food 2 | Service 0 | Atmosphere 8 | Value for money 1
Wednesday, April 16, 2008

Nice atmosphere but the food is very average (the prawn and scallop ball things were awful). Waiter gave our table the wrong bill and we only noticed after he had run the cards so had to redo everything, but lucky we did as was 100 GBP less, useless. Had "run out" of 3 of the wines we wanted. All in all not worth the money but good cocktails.
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Overall rating
Food 1 | Service 1 | Atmosphere 9 | Value for money 2
Monday, April 07, 2008

Going to Hakasan was a suprise treat for me. We went on a busy Friday night just after Easter. The atmosphere and setting was excellent. The restaurant is very classy and the staff were very welcoming and helpful. However we arrived a little early at 8pm when we were booked in for 8.30pm. On arrival we gave them our name and expected to get our table at the correct time. However at 8.50pm we were aware that others arriving after 8.30 were being seated before us. My boyfriend decided to speak to the waiter who was very apologetic and told us we hadn't had our name crossed off the list when we arrived so they thought we hadn't turned up! We explained that we had and he immediately seated us and told us we had longer than our original 2 hour slot and basically said he'd do anything to make our evening a good one. Our meal was incredible. I chose the seabass which was cooked to perfection. Wine was beautiful and the waiter came back later in the evening to make sure evrything had been ok-genuinely concerned. So I would recommend it to anyone, just make sure you go with plenty of cash-it is worth it!!
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Overall rating
Food 9 | Service 7 | Atmosphere 8 | Value for money 7
Tuesday, April 01, 2008

I went Hakkasan yesterday, one thing i must say is a "PERFECT" restaurant, super nice cocktail, excellent quaility of food, attentive staff, friendly waiter and good ambience. Although a little bit expensive, it is value for money.!!!!!

I'll recommend you guys to go there, book in advance and you will know how it look like...
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Veronika Sie
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Sunday, March 30, 2008