Feng Sushi (Borough Market)

Cannot understand the negativity in these reviews! I've had their takeaway sushi and eaten in the Feng Sushi restaurant in Kensington and on both occasions, I was blown away by the quality of the food and friendly service.

The dishes I ordered were incredibly fresh and I thought they were really good value for money.

Instead of being swayed by these reviews, I'd recommend actually trying Feng Sushi for yourself and then you can be the judge. Personally, I thought it was delicious.
Comment on this reader review

Leo
9 Overall rating
Food 9 | Service 8 | Atmosphere 8 | Value for money 9
Wednesday, October 12, 2011

I just ordered delivery from Feng Sushi in Borough Market and was I disappointed. They use to be great but this was wrong on many levels.

The only thing that was great was the quick delivery.

Japanese Fish and Chips - While the fish was lovely, the chips were burnt on the outside and raw in the middle.

Bwn Rice Soft Shell Crab - This wasn't brown rice. Each piece was the size of a five cent piece, there was no crab in each but a fried piece of skin.

ISO California Sunset - Each piece again was the size of a five cent piece with no filling.

Both weren't ISO size, they were the size of MAKI. Disgusting, especially when the soft shell crab was £9.50. I wouldn't pay £1.50 for what was delivered.

£30.00 worth of food should feed 2 but it didn't even feed one!

AVOID at all costs. The only reason I gave them 1 was for the fish.
Comment on this reader review

Kiwi Pen - View all reviews by this user
3 Overall rating
Food 1 | Service 7 | Atmosphere 1 | Value for money 1
Saturday, July 02, 2011

I had just about the worst Japanese meal ever at Feng Sushi at 218 Fulham Road. The food was substandard and the prices were rip-off. Beware of this retaurant. It is an insult to Japanese cuisine.
Comment on this reader review

R. Cerdan
1 Overall rating
Food 0 | Service 1 | Atmosphere 3 | Value for money 0
Saturday, May 21, 2011

Beware! Rip off! They will junk mail you!

We moved to Borough Market at the same time this branch opened. Back then it was the only place to get Sushi in Southwark. The staff that joined at the opening went on to work there for years and became friends. The food was middling, but not West End prices.

Fast forward to today and the portions have shrunk in size. The staff change every five minutes. However, most worryingly is that I just received a load of junk mail from them. It gets worse. The names are not the names of my wife or I. No. They are similar to our real names, or, miss-spellings of our real names. Someone has gone through the receipts and take away orders and tried to decipher from them our true names. For example, Michael might appear on their junk mail as Mikhail.

Bottom line, the head office is plundering your details from whatever crumpled receipt they can find, all the better to junk mail you with. The only way to complain is to email them through their website, which again leads to getting email spam.
Comment on this reader review

1 Overall rating
Food 1 | Service 1 | Atmosphere 1 | Value for money 1
Thursday, May 12, 2011

Have been here 3 times, once some time ago and twice in the last few weeks. The menu has changed over time and the portions don't seem as generous as they used to be at all. Some dishes do feel like a bit of a rip off, for example a soba noodle salad costing £6 which when it arrives looks like a small side dish and is half lettuce. The seafood spring rolls supposedly contained crab and prawns amongst other things but my friend and I commented you couldn't see or taste this at all - just loads of noodles. Maki rolls & tempura were good however.

I think it's quite pricey here, to fill ourselves up £50 and £66 another time for two with soft drinks only. Service is ok when it's not too busy, when it is staff seem really stretched & it's hard to get attention. I won't rush back but hope next time I do go it's a bit better.
Comment on this reader review

Fi - View all reviews by this user
5 Overall rating
Food 6 | Service 5 | Atmosphere 4 | Value for money 5
Thursday, February 24, 2011

Feng Sushi is rather disappointing.

We paid £50 for two , even though we didn't have much food (and only two beers). I don't mind to pay a bit more if the food is good, but at this place, the food is variable at best. The miso soup was good (though rather expensive, at almost £5), and so was the sashimi, but the California hand roll was poor - the seaweed paper was not crispy at all, and the 'chilli edamame beans' (again, rather expensive at almost £5) were very disappointing, too. The beans were drowned in lots of cheap sweet chilli sauce, not what we expected, and not suitable.

The service was not terrible attentive, and when we complained about some of the food, the waiter didn't really seem to care.

On top of it, this place has the atmosphere of a student refectory - that's OK when the meals are cheap, but this place most certainly isn't. Other Japanese places in London charge only half as much for basics such as edamame beans or miso soup .

Overall, we were very disappointed indeed, and we most certainly will never go to Feng Sushi again. There are many other Japanese places in London with are better (and cheaper, and more atmospheric, with better service).
Comment on this reader review

Niels Wergin - View all reviews by this user
3 Overall rating
Food 4 | Service 4 | Atmosphere 2 | Value for money 0
Saturday, January 15, 2011

I was pleased to find somewhere around Borough Market where our group of four could sit and chat over a leisurely meal on a Friday night - there was plenty of space available. And the sparely decorated space is pleasant enough to be in.

But I'd agree with other reviewers that the food and service are both hit-and-miss. The hot dishes - tofu pancake and suchlike - were light and flavourful, but definitely insubstantial. We topped up with sushi that was fairly bland. Service was definitely unsmiling, but adequate. Bill for four, including a bottle of wine and tip, was £90.

Not worth a special trip to eat there, but a useful alternative to the crowded drinking holes that dominate the area.
Comment on this reader review

Mark
5 Overall rating
Food 7 | Service 3 | Atmosphere 5 | Value for money 6
Monday, January 10, 2011

I'm sorry Miroki but I don't believe that you are a client. All the above reviews were spot on.

This place is an expensive joke. The staff absolutely don't care in any way,shape or form about their customers.

We had to ask 3 times for our edamame beans eventually turning 45 mins later.

I had rice noodles and prawns which were so over cooked I thought of renaming the dish Wrigleys Special. Disgusting overcooked frozen prawns. When I complained to the waitress she laughed and said "you're kidding".

The portions have shrunk to such a size that they're transparent and tiny while the prices have increased.

Totally disgusted as this was my meal out for the month!!!
Comment on this reader review

Karen
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Wednesday, September 15, 2010

Having eaten in the South Bank restaurant a while back, and found the sushi to be decent, we thought we'd try online delivery from the Borough branch this weekend.

Thirty seconds after placing the order we were telephoned by the restaurant, who told us there would be a one hour wait, and did we want to cancel our order?

After brief discussion we decided this wasn't too long on a Saturday, so we left the order in place. After an hour and a half, we phoned to ask what had happened, and they promised to contact the driver for an update. No apology was offered

After an hour and fifty minutes, as we were about to cancel the order, it arrived. By this time we were too famished to send the food away again. No apology was forthcoming from the driver, and the restaurant never called back to apologise.

The food isn't bad, but they really don't care about their delivery customers.
Comment on this reader review

John
2 Overall rating
Food 6 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, September 11, 2010

I bought a takeaway meal of sushi (with a seaweed salad) at Feng Sushi in Borough restaurant and was thoroughly disappointed by both food and service. I ordered some eel nigiri, salmon and yuzu nigiri, mackerel nigiri with shiso, yellowtail nigiri and tuna and avocado and salmon skin rolls, as well as a seaweed salad. The woman who took my order was far more interested in chatting to her friend and tucking into her sushi (which looked far more appetising than the sushi I discovered in my box on my return home) than she was in helping me.

When I got home, it turned out that the mackerel nigiri was minus the advertised shiso and sesame, the salmon and yuzu nigiri I had ordered was just plain salmon (despite having circled the order on the menu so that there could be no mistake, AND having read my order out. The portion size of the nigiri I had been served was far smaller than the portion the waitress had been tucking into, which proved to be a good thing because the rice was stale and claggy, the tuna and avocado rolls actually had the stem of the avocado in one of the rolls, and the yellowtail smelled awful so I threw it out. The dressing that came with the salad didn’t even reach the depth of a centimetre in the small container that was packed into the box, and the wasabi and pickled ginger was of the cheapest possible quality, similar to the level served at fast food outlets selling cheap pre-prepared sushi.

For the money I spent I expected something of far higher quality than the food I was served. It is clear that prices at Feng Sushi have risen while standards have slipped by a very large margin. I phoned up to complain and was told that my complaint would be looked into and someone would get back to me shortly. I also emailed Feng Sushi's head office to let them know of my complaint. That was three days ago and I've heard nothing. I won't be going back there and strongly suggest that anyone reading this review avoids the place too.
Comment on this reader review

Natasha
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, June 05, 2010