Royal China (Queensway)

13 Queensway, Bayswater, London, W2 4QJ - View on a map
Telephone: 020 7221 2535

Overall 7.3
Food 10.0
Service 6.0
Atmosphere 4.0
Value 9.0
Based on 1 reviews

your comments review this restaurant and win a bottle of champagne

Three of us ate well over a dozen dishes between us, each consisting of three dumplings, rolls, diimsum etc. The quality of the food was among the best I've ever had. The ingredients and combinations were a delight and everything was well prepared and sumptiously varied. Including some drinks, tea, desserts the whole bill came to only £80. Which for me is surprisingly good value.

There was a queue and the service was quite dry, but when you're so busy I think it must be hard to truly engage with everyone. Perhaps they could hire more waiters or train them up a bit in making people feel valued. Other than that, they were perfectly polite and would satisfy all but the most demanding customers.

For me the food is the point, if I want service I'll go to a brothel :) LOL just joking.

It's not somewhere you would want to have a nice long family meal, but is perfect for a meeting or lunch/dinner date that is time-efficient and delicious.
Comment on this reader review

Overall rating 7 stars
Food 10 | Service 6 | Atmosphere 4 | Value for money 9
Saturday, September 14, 2013

Food is very fresh. Shame about the unfriendly staff. A smile wouldn't hurt.
Comment on this reader review

Overall rating 5 stars
Food 8 | Service 3 | Atmosphere 4 | Value for money 5
Saturday, July 27, 2013

I really really disliked you restaurant. Your staff are rude and all they are trying to do is to take your food away without asking so you do order more so you can make more money. I will never come there and will not recommend it to anybody...
Comment on this reader review

Overall rating 1 stars
Food 5 | Service 0 | Atmosphere 0 | Value for money 0
Tuesday, March 05, 2013

There is limited space and quite a queue especially at lunch time. (I went on a Sunday afternoon) The food came quick enough, hot and delicious! I recommend the "Char Siew Sou" (Char Siew in pastry puffs) which simply melts in your mouth and is delicious. The egg custard tarts were yummy as well, and so was the Cheung.

However, I hated the service. I only noticed one waiter who seemed to be a pretty nice, friendly bloke, but the rest of the girls who waited on us were robotic and sour. When we were ordering more food, she would hurry off before we are done with our request, and we have to tell her to come back, and after telling her the second food item she turns around to go, thinking we are done with our order. No manners.

When we did not pay for the 13% recommended service charge, the waitress had the cheek to ask us whether it was because we didn't want to pay the money or because of the service. When we told her the latter, she grabbed the bill and money and walked off in a huff. I would come back for the food, but if I get annoyed again I'm going to find somewhere else to have my Chinese food.
Comment on this reader review

Overall rating 5 stars
Food 9 | Service 1 | Atmosphere 4 | Value for money 7
Sunday, October 28, 2012

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