Malabar Junction

The food was very good. Real Kerala flavours and a refreshing change from the usual Indian menu. My Kerala fish curry was delicious. The setting is very pleasant too, with a good feeling of space.

Unfortunately it was let down by very slow service. To have a starter and a main course took us over 2 hours and at times we were left wondering if the waiters had forgotten us. At these prices I'd expect better than that.

Would I go again? Not sure. Not unless I had plenty of time to spare and certainly not if it was busy.
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Andy
4 Overall rating
Food 7 | Service 1 | Atmosphere 6 | Value for money 3
Thursday, March 17, 2011

Good food, excellent service, well lit and quiet.

Had a leisurely lunch with a friend on Saturday, before going on tho the British Museum. Great location for the BM and a nice quiet spot for catching up with someone you haven't seen for a bit.

We stuck to the vegetarian options, but they also do a good range of non-veg dishes.

Portions were just right for us - starters and 3 main dishes between the two,of us left us feeling comfortably sated but not bloated!

A tad on the pricey side perhaps, but well worth it.
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Stephen
9 Overall rating
Food 9 | Service 10 | Atmosphere 9 | Value for money 8
Sunday, February 20, 2011

My experience was unfortunately less positive than others reported here, though I won't be returning to see if it was an aberration. The food was mediocre and the service abominable. I dined on a Monday evening and the restaurant was less than half full. The papadams I ordered were delivered fairly promptly. They werent as crisp and savory as you'd expect papadams to be, and the chutneys were very bad and smelly. There was then a very long wait before my bread basket and main course, a mix biryani, were delivered. The parata was good but had cooled to room temperature. The biryani sauce and seasonings were good. the seafood was not plentiful but not much was needed because it tasted many days old. The waiter was rude and perhaps that is why I was not more disturbed that he ignored me throughout the dinner.

When it came time for the bill, nobody ever came spontaneously and only after asking three of the staff to get my bill to me and waiting 20 minutes did it finally come.

Perhaps it was an off night for the food, and not such a good idea to order a seafood dish on a Monday at a restaurant. But more than anything the service would keep me away. It's unfortunate because the restaurant has nice decor, it's a convenient location, and the prices would be reasonable if this were higher quality food.
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Mr.Bessner
2 Overall rating
Food 0 | Service 0 | Atmosphere 4 | Value for money 4
Saturday, June 12, 2010

last night i have being to malbar junction with my few close friends and we all were more than happy when we left....i am a regular to this restaurant since last few years and can only say the food is diffrent from other indian restaurant and service is excellent....all my friends were happy with the food and service they got....i will definately recomand this place is a must visit all who wants to taste real indian (south indian) food.......i remain...
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Jay Chauhan
9 Overall rating
Food 8 | Service 8 | Atmosphere 9 | Value for money 9
Thursday, April 01, 2010

Unfortunately I have to write to you today with a strong complaint following a meal in Malabar Junction last night. I've been to the restaurant many times before and always loved the food and found the service to be fine. However last night I was appalled by the way me and my partner were treated. Having finished our meal and paid the bill at around half seven, my partner was finishing her glass of wine when the waiter came over to ask us to leave.

We were asked to leave due to a large reservation that they were expecting. Now first off your restaurant was more or less deserted at this time, there were four tables occupied in the whole of upstairs so it was hardly as if space was an issue. Had this been at say ten o clock and the restaurant was full of customers fair enough, but it clearly wasn't. I really regret now not demanding to see the manager at the time of this incident but I was so mortified at being asked to leave a restaurant that I was in shock.

I am totally disgusted with the restaurant following the behaviour of the staff last night. It really saddens me too as I really enjoyed Malabar in the past and took great delight in recommending it to friends and associates. However after the display last night I can tell you that I shall never eat in there again and I shall go to great pains to tell everyone I meet to avoid Malabar Junction like the plague.
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James
2 Overall rating
Food 8 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, March 06, 2010