Malabar Junction

Unfortunately I have to write to you today with a strong complaint following a meal in Malabar Junction last night. I've been to the restaurant many times before and always loved the food and found the service to be fine. However last night I was appalled by the way me and my partner were treated. Having finished our meal and paid the bill at around half seven, my partner was finishing her glass of wine when the waiter came over to ask us to leave.

We were asked to leave due to a large reservation that they were expecting. Now first off your restaurant was more or less deserted at this time, there were four tables occupied in the whole of upstairs so it was hardly as if space was an issue. Had this been at say ten o clock and the restaurant was full of customers fair enough, but it clearly wasn't. I really regret now not demanding to see the manager at the time of this incident but I was so mortified at being asked to leave a restaurant that I was in shock.

I am totally disgusted with the restaurant following the behaviour of the staff last night. It really saddens me too as I really enjoyed Malabar in the past and took great delight in recommending it to friends and associates. However after the display last night I can tell you that I shall never eat in there again and I shall go to great pains to tell everyone I meet to avoid Malabar Junction like the plague.
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James
2 Overall rating
Food 8 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, March 06, 2010

Ohhhh God!

Really bad food. It used to be my favourite restarant in London. Now the standard of the food went down to the core.
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4 Overall rating
Food 0 | Service 5 | Atmosphere 4 | Value for money 6
Monday, October 19, 2009

Fantastic food, very good quality, not standard recipes
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Stephanie
7 Overall rating
Food 9 | Service 7 | Atmosphere 6 | Value for money 7
Tuesday, January 27, 2009

Dear Manager, Just a quick note to thank you and your staff for the excellent food and warmth hospitality offered to my guests the other day.

They told me that at Malabar Junction they felt that they were 'home from home'.

In their view they have never had such authentic Kerala meal anywhere outside Kerala. Apparently they were specially impressed by the professionalism, courtesy and standard service which your staff treated them.

I really feel proud of you restaurant and I feel confident that in future I can recommend your restaurant to my visiting friends even if I am not free to escort them.
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Dr Cyriac Maprayil, Editor-New World-London
9 Overall rating
Food 10 | Service 10 | Atmosphere 8 | Value for money 8
Wednesday, December 03, 2008

Hi Yousuf (General Manager), Just a line or two to thank you for the amazing food and service that you provide me nearly every sat.

It is always a delight to eat at Malabar, the service we get from staff is always friendly and attentive. The staff always take time to explain the dishes that are on offer, and as for the food one word, GORGEOUS!!!.

best wishes to you and all the staff. Tony Quigley. ('We Will Rock you'. Dominion Theatre)
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Tony Quigley
9 Overall rating
Food 10 | Service 10 | Atmosphere 8 | Value for money 8
Sunday, November 30, 2008

We booked to arrive after our visit to the West End Theatre. We were advised the last order was at 11pm. We arrived at 10.40pm. Restaurant virtually empty. We were seated and it took at least ten minutes for the surly waiter to take our drinks order. He returned and took our food order informing us to hurry up as the kitchen was closing and the starters would have to arrive with the main. What can I say.... we were hungry and it was too late to leave.

The food arrived en masse, my wife's rice was cold. The food was good but the feeling that we were being hurried along was clear throughout the meal. I understand people have to get home but if last orders are 11pm what's the window to eat,digest and have a coffee? I had guests and I'd recommended this place to them.......I was dead embarrassed by the appalling service and DGAF (you know what I mean) attitude.

Very disappointed by the service. The food was good. Wont be going there again though or recommending it to anyone.
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Paul - View all reviews by this user
3 Overall rating
Food 5 | Service 0 | Atmosphere 0 | Value for money 5
Sunday, November 23, 2008

Malabar Junction doesn't have a feature written about them every other week, but most of the reviewers speak of the experience they have had from dining with. On this occasion of our outing to an office dinner-party, Malabar Junction delivered as well as any other Indian Restaurant has ever done. Rogan Josh wasn't quite its forte though, the chef managed a wonderful south Indian taste in it. Even if we saying about a proper Rogan Josh or Chicken Jelfreizy Not quite a Proper north Indian Style of Cooking, you might think, until you notice that they advertise it as an Authentic South Indian Cuisine where you get a Malabar chicken Curry and Masala Dosa in quick time –but not like responsive as a mannequin on Red Bull.
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Janice Clarke
9 Overall rating
Food 9 | Service 9 | Atmosphere 7 | Value for money 10
Tuesday, October 21, 2008

Authentic Keralan food in a luxurious setting at reasonable prices (around £20 per head excluding wine). Dosas are crisp and luscious, mains like lamb chilli fry are robustly spiced and the fish dishes are cooked with the requisite measure of delicacy and subtlety. Service is attentive if a trifle overbearing ("Yes that's right we DO want 3 plates of rice and NO that won't be too much thank you very much!"), furnishings are tasteful and original and the wine list is worth a try.
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Angray Kang
9 Overall rating
Food 9 | Service 9 | Atmosphere 8 | Value for money 8
Tuesday, October 14, 2008

Outstanding!

Typical London priced menu, exceptionally tasty food, quality service and mediocre décor! Kerala Mutton dish was too yummy and it tasted wonderful with Appam bread.

Even the onion chutney served with papadoms reminds me a trip to Kovalam beach (Kerala) last year! Waiter’s recommendation of Fish moily adds the celebration a GREAT feeling! I think Malabar Junction is highly recommended among the Indian Restaurants around London.

We will back there soon!
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Heather Moore
9 Overall rating
Food 10 | Service 9 | Atmosphere 6 | Value for money 9
Monday, October 13, 2008

I've been to Malabar Junction many times, very welcoming atmosphere. My most Favourite Dish is Crab thenga curry with appam. The decor is poor.

We visited a couple of days ago and my friends ordered Lamb Olathiyadhu and Rogan Josh, we all thought both of them looked the same when it is supposed to be two different dishes. The expense is reasonable especially in Central London.

We will be coming back and I hope they will sort out the appearances of the dishes.
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Laura Smith
7 Overall rating
Food 8 | Service 9 | Atmosphere 4 | Value for money 8
Sunday, September 28, 2008