Maxim

I don't recognise the restaurant as described by a number of these . I have always found the food exceptional and the staff very welcoming and always aiming to please . I wholeheartedly recommend Maxims to anyone who loves Peking cuisine .
Comment on this reader review

Natasha wills
9 Overall rating
Food 9 | Service 8 | Atmosphere 8 | Value for money 9
Wednesday, January 02, 2013

The food was not very good for the price and the service was absolutely shocking. Very rude waiters. Awful.
Comment on this reader review

3 Overall rating
Food 3 | Service 3 | Atmosphere 3 | Value for money 3
Sunday, December 02, 2012

An establishment in Northfields Avenue that appears to have had its day. Has been good in the past and is probably good to old and faithful customers but beware...Tonight we tried again to experience the magic of Maxim that was but unfortunately were let down by poor customer service (never been a strong point) and mediocre food. There are now better places in the local area and we, and a couple on the next table, will never venture to Maxim again as they didn't acknowledge, immediately apologise or deal with complaints satisfactorily. Slow service, poor customer service and average food is not good enough for Northfields/South Ealing. Wake up Maxim and improve fast.
Comment on this reader review

3 Overall rating
Food 2 | Service 1 | Atmosphere 5 | Value for money 2
Wednesday, October 24, 2012

Just come from this so called restaurant and had to go and ask for our main courses to be served after one of our six mains had been sent, twenty minutes after the first arrived. The waiter has the worst customer service ever....shocking... Never ever go here please.
Comment on this reader review

No thanks
1 Overall rating
Food 2 | Service 0 | Atmosphere 0 | Value for money 0
Wednesday, October 24, 2012

Incredibly rude owner/waiter, a basic understanding of manners would go a long way. Unfortunate as he lets down the restaurant as rest of staff are very pleasant. Reasonable Chinese food for a local restaurant however West End is better. All in all a run-of-the-mill local Chinese restaurant. Two stars.
Comment on this reader review

Adam Brown
3 Overall rating
Food 7 | Service 0 | Atmosphere 2 | Value for money 4
Saturday, June 16, 2012

This is one of the best Chinese restaurant's I have been to. I have been going there for over thirty years and still it retains it's high position in my list of chinese restaurants. Indeed it has become the standard against which I judge other Chinese restaurants. The food and service are both excellent. In the past it was an Egon Ronay recommended restaurant.
Comment on this reader review

Tony
9 Overall rating
Food 10 | Service 10 | Atmosphere 8 | Value for money 8
Sunday, May 20, 2012

I have been a patron to this restaurant for many years, each time returning for its acclaimed spare ribs and crispy duck - a must try!

Though the restaurant was busy but we were met with great hospitality and were quickly seated with menus. The food was served quickly and was of high standard. I must praise the frogs legs for the adventurous and the shredded beef for the conservative!

Dessert was toffee banana with ice cream which is another all time classic. We will be visiting again soon!
Comment on this reader review

sheepy - View all reviews by this user
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 9
Friday, April 27, 2012

My girlfriend and I went to Maxim on Friday night at 9:15pm, we asked if there was a table for two and were quickly escorted to a table. When the waiter came to take our drinks order I explained I had a Sunday Times 'Eat Out' card. The waiter said that the card was not valid without a telephone booking. I then asked if I could go outside and make a telephone booking at which point he replied that we they were fully booked (despite there being a host of tables free). I was really disappointed with his attitude and level of service and as such we walked out, My girlfriend and me have eaten in the restaurant as well as enjoyed takeout and were previously really impressed with the standard of cuisine however this experience has left a sour taste in my mouth and I will not be giving Maxim anymore of my hard earned money.
Comment on this reader review

Callum Sinclair
4 Overall rating
Food 6 | Service 0 | Atmosphere 6 | Value for money 4
Monday, April 02, 2012

Big Matt has moved to Brentford or Hounslow by Thames as the locals refer to it so alas no more nights out in Ealing with its fine pubs and organic food village. However based on my first few forays under the road in the Sky Brentford has a lot to offer. Having said that we didn’t get that far this time and were out in Northfields. We started off at the Plough where the plan had been to eat but unfortunately it was packed in there so no chance of seat to eat. We conferred over a couple of beers as to what to do and Matt sensible chap that he is suggested we try Northfields Chinese Maxim’s. He had tried the takeaway from there before and pronounced it good so in we went.

Northfields seems to have a fair few nice restaurants and Maxim’s fits the bill, a nice reception area as you enter and then into a smart dining room. The restaurant was pretty busy with the locals of Northfield, despite a couple of tables being free we were shown to the rear room. I got the impression you had to earn the right to sit in the main room. However service swiftly followed with a couple of Tsing tao’s and some prawn crackers. All very nice and the rear room filled up giving it a bit more atmosphere. We ordered a selection of Chinese 101 and it was really very nice. Well cooked and tasty. It reminded me of meals at “Lam’s” on King st though this was much more grown up as sadly are Big Matt and I. The bill came to about £30 each which was fine in my book. This is a nice busy local chinese restaurant that deserves to do well. I am keen to return soon.
Comment on this reader review

david ginsberg - View all reviews by this user
8 Overall rating
Food 8 | Service 7 | Atmosphere 7 | Value for money 8
Monday, January 30, 2012

My husband and I live in Northfields and frequently dine out and appreciate good food. Maxim food is very well acceptable, the only problem about this restaurant is the service and the rude owner and staff. They have absolutely no customer service whatsoever. After waiting over 40 minutes for our food, my husband very politely asked the waiter about the delay. The waiting staff was very rude and my husband who is a very nice and patient english gentleman requested to speak to the manager, a lady who is the owner of the place. We were very much insulted by her and we felt forced to leave the restaurant as we dont like any sort of scene.

Few weeks later we were walking up to the tube station when we saw the same woman outside the restaurant, she again offended us. We have never experienced such experience and following a number of other bad reviews about the staff and manager rudeness I wonder how this place still keeps its doors opened! Do not go, really do not go.
Comment on this reader review

Danny Clark
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Wednesday, December 28, 2011