Toto's Restaurant

Walton House (off Walton Street), London, SW3 2JH - View on a map
Telephone: 020 7589 2062

Toto's Restaurant Restaurant In London
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Overall 10.0
Food 10.0
Service 10.0
Atmosphere 10.0
Value 10.0
Based on 1 reviews

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WOW is all I can say. What an Italian restaurant! The food is to die for. The service friendly and attentive. I totally reccomend this restaurant, one of the best in Knightsbridge if not in London. Top dishes the tagliolini verdi gratinati and the fillet of beef with foie gras and tropea onions. Amazing.
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Jemina Starr
Overall rating 10 stars
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Saturday, December 03, 2011

I'm afraid that all I can say is avoid this place like the plague. If you like Pizza Hut quality pasta at Zafferano prices, with the added frisson of surly and unsmiling service, then this is the place for you. When we visited a few weeks ago, the place was deservedly almost empty. The only smile we got was from the nice lady on the door - hats off to the recruitment team by the way, it must be pretty hard to find an entirely charmless group of Italian waiting staff. The real high spot of the Toto's experience is its treatment of customers with disabilities. Two words. Indifferent disdain. There is no wheelchair access (which I had rather assumed was illegal following the Disability Discrimination Act) and the disabled member of our party had to be carried down in her wheelchair. Only one waiter was prepared to assist when we left. She found the entire experience demeaning and upsetting. On this particular occasion, we had no choice but to remain in the restaurant as we were guests. I don't blame our hosts (who had been told that there was access, without being told that the access was restricted to the bar). I do, however, blame the management - who also decided not to give the disabled member of our group a menu, having assumed (of course) that she couldn't read as well as walk. Shame on you Toto's.
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Overall rating 2 stars
Food 4 | Service 0 | Atmosphere 0 | Value for money 3
Sunday, October 09, 2011

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