Mango Tree

I ate at this restaurant with my Husband. We always wanted to try this place, so I was very excited to have booked a table although we could only get a booking for 21.30.

When we entered the restaurant it was extremely busy, we were seated after a short while. Our food took a very long time to arrive. We had the Mango Tree platter for 2 as starters.. The satay chicken was badly cooked, the rest of the starters was edible, but not terrific. When the main dishes finally arrived I WAS EXTREMELY disappointed.... OMG, the food tasted awful!! Absolutely AWFUL. One of the dishes was served in an empty fresh pineapple skin... I say again YUCK! Disgusting all of it!

Fresh Mint tea tasted like dish water! I asked waiter to take it back twice!

The atmosphere was good, service was slow.....

Value for money, no way!! Never ever again!!!!
Comment on this reader review

Mrs A Phillip
1 Overall rating
Food 0 | Service 1 | Atmosphere 4 | Value for money 0
Friday, September 14, 2012

We dine out quite alot and just happened to see a Groupon voucher for Mango Tree so thought we would give it a try - we bought 2 vouchers for 4 people and went.

Pleasantly suprised by the welcome - but thats where it ended! - we looked at the menu and mentioned that we had the groupon vouchers and they immediately snatched the real menu's away and brought us special menus with the word GROUPON across it - nice touch..NOT!

Anyway the food was not too bad cant say it was the best I've had as it was chefs tasters and more like mini starters.

Then it got to bill time they did not take the Groupon voucher into account and charged us 12% service charge on a £250 bill - we told then that the bill was not £250 but half that due to the vouchers. Waitress seemed very agitated and called the manager but we stood our ground. The service was ok not great and I think the groupon special menu lacked taste.

On the overall the price paid for the tiny chefs tasters could never have amounted to £250 - clearly a con by Mango Tree and Groupon.

I also have stopped using Groupon after a couple of disappointments - my advice is save your money and try places like Clos Maggiore or even better Petrus!!
Comment on this reader review

Mark
5 Overall rating
Food 6 | Service 4 | Atmosphere 6 | Value for money 2
Monday, August 20, 2012

Having been so utterly disappointed, I had to make a review whilst it was fresh on my mind.

Being a food lover - especially thai food, we had decided to book a birthday party for my friend at the renowned Mango Tree.

Having read there was a 50% discount on prior bookings, why not take advantage of this discount. so, we had called up for a booking, and had recieved a call from Mango Tree confirming the table and the discount. -- Brilliant.

Walking in, the staff was pleasant and and atmosphere was vibrant. It was a good start. The food was nothing special, but the atmosphere of the restaurant made it a good meal and a nice evening

I asked for recommendations, and so we went for the fish, soft shell crab, and a mixture of almost every other dishes considering we had a party of 13.

The fish was a disappointment. Considering we are paying £25 for a fish (thinking at least half a fish), it turns out was it only two small pieces of a defrosted sea bass. it was not fresh, as the taste was not there.

The duck was also too chewy and not as juicy as it should be. The soft shell crab was greasy with too much batter. However, the Red and Green Curries were very nice. the Padthai was tasty, and the vermicelli starter was very refrreshing.

All in all, it was OK, but the feeling was that the price was too much for the quality of the food. However, we had a nice meal with all friends.

Problems started when it was Bill Time! We requested for the bill, a total of £700 for 13 people. OK.. we were going to pay, until we noticed that we did not get our discount. Having spoken to the resturant for the confirmed 50% prior our arrival, and on our arrival double checking with the waiter, we thought this was just a forgetten mistake.

The next thing I know is that another staff comes up to the table and says we do not qualify for the discount as we had made a telephone booking and not an online booking. We explained that some one from the restaurant had called us to confirm. She immediately said that no one would have called from the resturant to confirm this as it is not their policy.

Being very confused, we asked to speak to the manager. General Manager was extremely rude! very confrontational and decided to bring in the fact that they do the same as any 'chinese restaurant'! Considering we did have a few chinese on the table, including myself, I am not sure what he was insinuating. Having wasted 15mins listening to him banter, we asked him to give us a conclusion.

Having absolutely wasted our time, and ruining our evening, I would not recommend this restaurant.

The food is normal for the price you pay (they dont even have coconut rice)!

I would recommend a nice Thai resturant in Raynes Park called Ace. Better tasting, authentic and much better price. And in all, you would not get a rude, and malicious General Manager being agressive to you after one question.

A good start to the evening, ending in a pitiful and ridiculous management behaviour.
Comment on this reader review

Mandy
4 Overall rating
Food 3 | Service 1 | Atmosphere 8 | Value for money 2
Saturday, July 14, 2012

So I booked a table for ten people whilst booking it I was told about the cancellation policy that I have to give 24 hours notice to cancel or else I will be charged £20 per head. On the day my friends and I turned up and there was only six of us because friends were running late. half way through our dinner the manager came up to me and said I have to pay £80 for the 4 chairs that were vacant I told the manager that the four ladies are on their way and it's not my fault they were stuck in traffic she still insisted that she was going to charge my card if they didn't turn up. I was so disgusted and disappointed at the way I was treated by the manager, service was poor we had to keep calling for the waiters to come over, food was not what I expected it was not fresh and hot. In the end when our bill was given to us we were told that we had no choice but to pay for the service charge or else I would have to pay for the 4 empty seats. I will never be returning to this restaurant as it is not what it says it is. Rubbish.
Comment on this reader review

0 Overall rating
Food 1 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, June 30, 2012

On our last trip to LDN we went to Mango Tree. Know Patara in Maddox Street well so we thought that Mango Tree could be compared to it.

But the time of this restaurant seems to be over. The whole interior is quite worn off, the menu was filthy and spilled (it has been changed on my request). The food did not arrive on time and in the correct order (appetizer after first course). The staff (or head waitress) was not really as friendly as one could and should be, even if the trainees tried to give their best.

The quality and presentation of the food is much below average. The chicken was dry chicken and the salad very uninspired. Even regarding the special discount one gets with London eating booked in advance definitely not the place to go again.

Better paying a little bit more and having really nice food such as served at Patara and other good Thai places in this great city. Now back to Switzerland we are just wondering where we should go next, when we are in LDN again... Maybe we head for Patara again and the OXO-Tower (have not been there for ages).
Comment on this reader review

3 Overall rating
Food 3 | Service 2 | Atmosphere 4 | Value for money 2
Sunday, June 03, 2012

A few Weeks ago I went with my husband to mango tree. I had a groupon voucher of the taster menu and was expecting to order from the menu any dish up to the value of the voucher but to my dissapointment there was a special menu just for groupon customer. Food was ok but I would rather have ordered what I wanted. If the voucher was to get more customer then this was wrong way to go about it. Not sure if I would go there again. dishes on the menu looked really good. PITY
Comment on this reader review

Suyangi galaya - View all reviews by this user
5 Overall rating
Food 6 | Service 7 | Atmosphere 7 | Value for money 0
Sunday, May 13, 2012

We have just been to the restaurant and the food was very bad. Previously I took my partner here a few years a go and the food was great so we decided to treat ourselves and go again. The starters tasted rubbery and terrible and both our mains were very sweet and not tasty at all the food felt artificial I would have enjoyed a home cooked meal more. We would never go back again. There are better Thai restaurants in London such as 101 Thai and Rosa's.
Comment on this reader review

Sarah
4 Overall rating
Food 0 | Service 8 | Atmosphere 7 | Value for money 0
Sunday, February 19, 2012

I would just like to thank everyone at Mango tree for such a lovely evening the other week. Not only was the food superb but the attentive service was second to none. I will definitely be back and my guest has been recommending Mango Tree to everyone!! thanks again.
Comment on this reader review

Maria Sutton
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Friday, February 17, 2012

I went here on Valentine's day with my girlfriend, we had to wait 30 minutes to be seated despite arriving on time, another 15 minutes for a menu which we had to ask for as they said they had 'forgotten us' another 45 minuites for a cold main course and we were overcharged at the end. I would steer clear at all costs it is overpriced and they offer appalling service.
Comment on this reader review

2 Overall rating
Food 3 | Service 0 | Atmosphere 3 | Value for money 1
Thursday, February 16, 2012

Had dinner on a Sunday evening with a friend. Lovely start to the night, nice drinks before seated and when we asked to change seats to a warmer area, they obliged immediately and without hassle. Food was of a high standard and the service too. However, right before we asked for the bill, a drink was spilt accidentally onto my friend's back and there were apologies and tissues supplied. When the bill arrived, we got the 25% Chef's Specials offer and not the 50% off the a la carte we had thought we had ordered for. When queried, they took their time by getting the waitress who had told us the deal at the start of the evening. Why couldn't a supervisor or manager dealt with us? The wording is not clear on the website either that having a Chef's Special dish would exclude the 50% offer. In the menu, the Chef's Special dishes are listed amongst the a la carte menu, whereas the set menus are listed separately. We had ordered 2 dishes (starter and main) which was part of the 50% offer, however, once again, the website and the waitress did not specify that choosing dishes from any other offer would void any other. The staff took their time getting the waitress to explain the offer again and even stating that a drink, although by accident, was spilt over my friend, we received no money off. Surely, taking one drink off the bill would have been fair?

My verdict: We will not be going there again due to the service received at the end of what had been a lovely evening. Plus, the unclear wording of the offer on the website and by themselves.
Comment on this reader review

6 Overall rating
Food 8 | Service 3 | Atmosphere 8 | Value for money 5
Sunday, December 18, 2011