Sakura

brilliant food great service amazing value ,and no service charge .you won,t get value like that in central london. the wine and sake list is huge and good vaiue. the food was precise and beautifully cooked. waiting for another cthance to visit.
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7 Overall rating
Food 10 | Service 9 | Atmosphere 7 | Value for money 1
Tuesday, January 03, 2012

I have taken client, and some time family here on numerous occasions over the past year. we enjoy the traditional japanese food every time. BEEF TERIYAKI is my favourite dish. each time we had a fantastic dinning experience. the staff were very helpful and helping to order tasty food. This is my best place in London.
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Andrew C
9 Overall rating
Food 10 | Service 9 | Atmosphere 7 | Value for money 10
Tuesday, December 20, 2011

I have been extremely surprised about their reviews of other customers I have been working in this area for many years but haven’t found a Japanese restaurant like sakura. Portion, taste, price and the service wise. Every Saturday we come to sakura as a family. Definitely the best restaurant in London. Highly recommended.
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Jency Vijayarajah - View all reviews by this user
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, December 13, 2011

I often go to Sakura restaurant, because my office is very close to them located in Mayfair. reason why I am visiting is that price is reasonable to compare with the other restaurad around. My favorite dish is Sushi and Sashimi which are really fresh and authentic, and Beef Teriyaki, tender and sound of sizzle stimulate my appetite. staff is kind and friendly. deco is rather European less Japanese but it is clean and neat making a cozy space.overall, Sakura is one of my best favorit restaurant, so I highly recommend if you are in London.
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nobu - View all reviews by this user
10 Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 10
Wednesday, December 07, 2011

what a truly superb restaurant. amazing food, reasonable price, no service charge, very busy place, book your table in advance.highly recommended.
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david
9 Overall rating
Food 10 | Service 9 | Atmosphere 8 | Value for money 10
Tuesday, December 06, 2011

Visited the new location of Sakura tonight at conduit st, to my disbelief the chicken bento set has increased it's price from £10 to £14. this is unbelievable!

I have been a frequent customer at Hanover sq, where the service was much better, and prices were more reasonable.

I had ordered crab salad- and found the rice to be less sticky than normal. I can only guess that they have decided to use a cheaper chinese rice as an alternative. So i rate this dish to be less satisfactory and disappointing.

It seems that with the new location, the standard of the food has dropped drastically! for the crab salad, i was SHOCKED to discover the price increasing to £8.40, from previous £6.40.

For a price increase but without any increase in food portion, i felt cheated!

the deco feels more western and less authentic.

Overall i have now been turned away from going back to Sakura, with the sky high increase in prices and service.

Sady, i will have to say that the price increase isn't justified at all.

Just because it's now at a posher location, facing Vivenne westwood, the management has seem to taken the chance of increasing the prices unreasonably.
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- View all reviews by this user
3 Overall rating
Food 4 | Service 3 | Atmosphere 2 | Value for money 4
Sunday, November 20, 2011

the poorest service i have ever had.

a real shame, as i have been in sakura in other occasions and i enjoyed it.

although last night was the big night: my boyfriend and my good friend birthday parties.

so they screwed up: while the waiter was taking the order he said "quick" to which we all got astonished, the food came considerably later than other tables who ordered after us, the food was not in order and they couldn't deliver the set menus at a time. plus the chicken katsu was a real disgrace.

to finish, i just saw a receipt with a round figure, not the value of each course we order, just a figure that we had to believe and pay.
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ana
3 Overall rating
Food 6 | Service 1 | Atmosphere 1 | Value for money 3
Sunday, November 06, 2011

Sakura has great food, but poor service. On the food side of things, the lunch specials are both affordable and delicious, and as someone who has lived in Japan for several years, very authentic. At dinner, whilst some things are quite expensive, dishes like the sukiyaki-don (sukiyaki beef on rice, with or without a raw egg) are incredible, and very affordable.

Unfortunately, the staff are consistently cold and abrupt, especially a male manager. On repeated occasions I felt like I was treated with contempt, and kept waiting to order or pay. They are especially bad at taking away dished that are almost finished but you are still picking at, or nearly empty drinks you've not finished. Whilst the food will keep bringing me back, I do feel that better service would have me there more often.
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Trevor Gilmore
7 Overall rating
Food 9 | Service 4 | Atmosphere 7 | Value for money 8
Friday, September 09, 2011

Under the new managment all the old policy has been changed and they are doing the good service.The taste of the food was fantastic.service was very satisfactory.I am keep going to this new location.Fully reccomond this restuarant.I was slightly agrred with some bad review, but now they have improved the service and doing well.
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ajan - View all reviews by this user
9 Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 9
Tuesday, September 06, 2011

My friends and I had always heard good things of Sakura, and in terms of the food and general service we weren't disappointed. The sashimi is tender, the portions decent and the service prompt.

However, our party was unfortunately treated very rudely by one of the waiters, who was, to our great surprise, subsequently backed up by his manager in a stunning example of bad customer service and this put a dampener on an otherwise pleasant evening. We had attempted to return a dish which we had not ordered (we wanted prawn tempura instead of prawn tempura rolls so it is easy to see how there could have been a misunderstanding) and the restaurant flat out refused to replace the dish. This was a real shame as, like I said, it would have been a great evening otherwise. Sadly I shall not be returning.
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Jo
4 Overall rating
Food 6 | Service 1 | Atmosphere 3 | Value for money 6
Monday, August 01, 2011