Sarastro

I am amazed at the miserable people who review this restaurant.. Some said it was past its sell by date...I think they are too.

Its fun, lively, the waiters were more than pleasant. OK maybe the food is not fantastic.....but I wouldn't go to Sarastros for the food.

If you love life or even just love....this is a fun place to go. I loved it and would go again.

The harsh critics have no romance in their souls...get a life.
View/Add comments (1)

Ron Kehoe
Overall rating
Food 5 | Service 8 | Atmosphere 10 | Value for money 8
Wednesday, January 06, 2010

Decor: Wonderful.

Food: Grotesque.
Comment on this reader review

Oliver
Overall rating
Food 1 | Service 3 | Atmosphere 5 | Value for money 1
Monday, December 21, 2009

This restaurant is exciting and fabululous. If you love the theatre you'll love this place. It's pure theatrical design. Roughly put together, mismatching decor and lots of odd bits and pieces of fabrics all thrown together with fun and lustre. The food is alright but you go there for entertainmnt and atmosphere more than anything else.

Price wise it's reasonable and the service is good. Sunday and Monday nights live musicians come in and the place is alive with laughter and applause.

Go for a great evening out with freinds - you won't regret it.
Comment on this reader review

Katherine Richards
Overall rating
Food 7 | Service 7 | Atmosphere 10 | Value for money 9
Sunday, December 13, 2009

I went to Sarastro for the first time last year on my birthday and it was great! Both food and service were really good.

Yesterday however, was far away from my previous experience. First of all, they do not tell you on their website or when you book via telephone that the a la carte menu is unavailable in December - only a very limited christmas menu is served.

The food was nothing special at all, the bread was stale and cold (like it came straight from a fridge) and my turkey was overcooked and dry and the gravy quite bland. Fair enough, it's 20 pounds a head without drinks - but I could have made far faaaar better food in my own home for much less!

The service was not good AT ALL - the waitress was very unprofessional (touching the bread in the basket with her hands) and kept looking at her watch when serving us (pressing for the next slot of guests I guess?).

I'm very dissappointed as we told them on the phone this was a special occasion. I will surely never go there again - it is not worth the money.
Comment on this reader review

KristinH.
Overall rating
Food 1 | Service 0 | Atmosphere 3 | Value for money 1
Tuesday, December 08, 2009

Do yourself a favour ,don`t even go there.I had visited the restaurant on `Opera` night a few years ago,and had a pleasant evening.Not this weekend.I visited last night with my family for my Mum`s 70th birthday.Should have taken her to KFC,at least that is edable.Sarastro squashed six of us in a crampt table.The menu lacked choice,the pate came without bread,i got 3 prawns,the scampi was cold.Then the main course,steak was bloody,the veggies were thrown on the plate,and looked like they were out of the freezer cabinet .The chips like cold cardboard.Rush ,rush ,rush ,and after less than 2 hours they wanted their table back.My cousin said fine,we were just finishing our coffee, you don`t have to`joked` the waiter,he wern`t joking.There was 90 mugs queing outside waiting to be caught.To top in all a £26 service charge.What a rip off.
Comment on this reader review

michelle castle
Overall rating
Food 1 | Service 2 | Atmosphere 3 | Value for money 0
Monday, November 16, 2009

I went here with a couple of friends about a year ago. The food was terrible. The only reason to go here is for the surroundings. The fruit salad was a bowl of uncut fruit.
Comment on this reader review

Ox - View all reviews by this user
Overall rating
Food 1 | Service 3 | Atmosphere 7 | Value for money 1
Sunday, September 20, 2009

Great company, hilarious over the top decor which gave the restaurant character. The food was the most bland, cooked from frozen and tasteless meal I have had in a decade. I have been in the catering industry for many years and I am usually quite forgiving on poor quality, but this was dreadful. I am really glad the service staff did not ask me how my meal was, for I would have been extremely honest. Our bill for 4 was £150. I cannot believe they are still in business. I think the decor is keeping it going. Some of the reviews I have read from people have given this restaurant a score above 5/10. I would give it a 1/10, whch is a score for barely edible solids.
Comment on this reader review

Arthur Voulgaris
Overall rating
Food 0 | Service 3 | Atmosphere 9 | Value for money 3
Saturday, August 29, 2009

This restaurant boasts an interesting enviroment but has the worst staff I have ever encountered! The food is also horrid the bread was stale and the wine was corked! I would never eat here again! The manager is an absolute joke who has no control over her awful staff!
Comment on this reader review

Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, August 23, 2009

What a dreadful experience we had last night. Never again!

Firstly, when it comes to making a reservation by phone, they asked me how long we would be staying for. It was explained to me then, that the restaurant turns the tables every 2 hours and allocates 2 hour reservation slots, if fully booked. Staff must be used to taking abuse if they ask people to leave in the middle of their meals:-)

Upon arrival, we were awe struck by the decor. Don't be fooled. It looks nice at a first glance, until you look at the detail. I came to taste food however, and not looking at DYI nightmares (a toilet is a must see, though).

And food...? Well, if I went to a fast food chain, I would have had broader menu to choose from and better quality and fresher food for definite. A shank of lamb with mixed vegetables consisted of lamb (not a problem there) and 2 florets (cauliflower and brocolli) what seemilingly looked like frozen veg from Asda.

And the price? £80 (including £8 service charge) for 4 mains and a bottle of wine.

No wonder, the restaurant allocates 2 hour slots. After 50 minutes into our visit, we wanted to run away and never turn back.

If you really want to try this place, go in, take a few photos of yourselves and a decor, turn your back and find other place to eat in. You'll definitely avoid dissapointment this way and save several tenners.
Comment on this reader review

Pavel
Overall rating
Food 0 | Service 1 | Atmosphere 9 | Value for money 0
Sunday, May 03, 2009

I had my birthday party at sarastro on Satuday night. The atmosphere was great and the staff was very friendly. We had the three course set menu, the food was good and our waiter arranged a chocolate cake for us instead of the fruit plate which was a great suprise for me. All my guests were very pleased and I`m sure most of them will be back.
Comment on this reader review

Amanda
Overall rating
Food 8 | Service 7 | Atmosphere 10 | Value for money 8
Monday, April 27, 2009