Smollensky's on the Strand

We visited Smollenkys on the stand on the 30th Oct 2009 for lunch after booking on line for the 50% off meal offer. The place was not busy but it still took 40 minutes for the staff to take our order. We had our luggage with us as we came directly from kings cross. We expected to be asked what drinks we wanted but instead every time we tried to get the staffs attention to order they ignored us. The order was eventually taken 50 minutes after we arrived. The food took about 30 minutes to come and was quite nice. When we ordered our sweets 2 of them came straight away but we were left waiting 30 minutes until we said cancel the third sweet because we had to go. The waitress looked behind her and said oh its here waiting for you do you still want it? so i said yes the sweet was lovely. When we asked for the bill the 50% was not taken off until we produced the e-mail confirmation. It still worked out reasonably priced but there was some confusion. The staff did not really look after us very well. A little more professionalism would of been nice. We will not be going there again.
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Ms Chesman
3 Overall rating
Food 6 | Service 1 | Atmosphere 3 | Value for money 3
Saturday, November 07, 2009

Great meal (2nd time there in a few weeks), all staff excellent, and all followed by a great show (Dreamboats and Petticoats) nearby.
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John
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Friday, October 23, 2009

Had a lovely night last Sun. Food very good. Background music made a great atmosphere.Our waitress Micha was a very pleasent girl, for all these reasons will deffo go back again!!!!
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kaz - View all reviews by this user
8 Overall rating
Food 7 | Service 7 | Atmosphere 7 | Value for money 9
Tuesday, September 22, 2009

Drinks were fab, the spicy mojitos were awesome! Me and my girlfriends went last night and the dj was wicked.
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Candice
7 Overall rating
Food 6 | Service 6 | Atmosphere 9 | Value for money 8
Sunday, September 13, 2009

My husband and little girl were travelling here on vacation from the US when we heard about the family day offered at Smollensky's. It was great. Considering that we're two out of towners with a little one to show around London, this was a great family restaurant. It had a nice decor, children's programs on the tvs, a video game set up and when my husband told the receptionist it was my birthday within five minutes our table was decorated with streamers and balloons. The magician was nice and made my daughter laugh--she had a great time.

We didn't try the cocktails but our food was delicious. The burger I had was great, big portions and my daughter liked her chicken fingers with her kids' menu. The cheesecake dessert was delicious, and overall it was the little touches that made this experience a warm home away from home. If we're ever back in London, we'll definitely come here.
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Erika
8 Overall rating
Food 8 | Service 7 | Atmosphere 9 | Value for money 7
Sunday, September 13, 2009

Just visited smollenskys for my husband birthday. Was amazing!! We had 50% off offer real good price, Staff friendly and experience. Will definitely come back.
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John White
10 Overall rating
Food 9 | Service 10 | Atmosphere 10 | Value for money 10
Sunday, September 13, 2009

1st September 2009. My husband and I wanted to celebrate our 20th wedding anniversary with a pre-theatre dinner at Smollensky's on The Strand.

Oh, what a disappointment. Not only were the staff rude and really could not care less but the food was very disappointing. I wanted to contact Smollensky's direct but was unable to email them - what does that say. We certainly wont be recommending this place to any of our friends or colleagues. They really should learn customer service.......
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1 Overall rating
Food 1 | Service 1 | Atmosphere 1 | Value for money 1
Thursday, September 03, 2009

Just had a wonderful Fathers Day lunch at Smollensky's. We took advantage of the 50% offer and felt this was a real bargain as there is also kids entertainment at weekends. They were busy but the staff were friendly and efficient, the food good and the atmosphere lively.

For anyone with kids under 10 I would recomment this restaurant.
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Judith
9 Overall rating
Food 8 | Service 8 | Atmosphere 9 | Value for money 10
Sunday, June 21, 2009