The Lotus Chinese Floating Restaurant

Please take note of the reviews that have commented on the rude staff and bad service at this restaurant - they really are true. I have given this restaurant two chances, but never again.

The food is ok - nothing to rave about. Ambience - nil. Service - absolutely TERRIBLE, from the amount of time it takes for food to arrive to the downright rude staff. I would really recommend that you go elsewhere if you don't want a horribly frustrating dining experience!
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Julie
Overall rating
Food 4 | Service 0 | Atmosphere 0 | Value for money 2
Friday, July 04, 2008

We had a birthday celebration at the Lotus yesterday and we had a lovely time. We went at about 3.00pm so it is a bit quieter and you can still get Dim Sum. We were a mixed party from 5 to 79 years old and everyone had a good time.

The food was great, we always like it. Very tasty prawn dim sum, kids loved the spare ribs and the noodles. Staff - especially Yin - were friendly and helpful. We love it here. We will be back soon. Great value at £20 per head.
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louise
Overall rating
Food 10 | Service 10 | Atmosphere 8 | Value for money 10
Sunday, June 29, 2008

The food here is amazing and I have recommended it to so many people. Brilliant service and the food is the best quality Chinese ive had. I agree if there are alot of Chinese people eating there then it just shows the food must be good!
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- View all reviews by this user
Overall rating
Food 9 | Service 9 | Atmosphere 8 | Value for money 8
Saturday, April 05, 2008

Good restraunt but the problem is its a bit dirty .
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jardinhoingdoink
Overall rating
Food 8 | Service 9 | Atmosphere 7 | Value for money 9
Thursday, April 03, 2008

I can't believe the complaints that the Lotus have received. We have been eating there for the past ten or more years. We have taken small groups, large groups,English, European and American and the verdict has always been the same excellent food, service and ambience.
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Pamela Brown
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Saturday, March 29, 2008

I am sure some of the bad reveiws on here must be written by the competitors of the Lotus! Just had a lovely meal, food hot and delicious and the waiters and waitresses were friendly and good fun. Nothing was too much trouble for them and we had a lovely evening.

Large prawns were particularly good, not like the small shrimps you get in other restaurants and scallops were really tasty.

The restaurant was full and buzzing with both Chinese and European customers which made it an authentic atmosphere. They say you can always tell a good chinese restaurant when there are many Chinese customers.

Great evening, thanks to all the Lotus staff!
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Janine
Overall rating
Food 9 | Service 9 | Atmosphere 8 | Value for money 9
Monday, March 24, 2008

We lived in the East and being Chinese, we have tried our fair share of Chinese food in all parts of London. Lotus is like our family restaurant that we love to go every time we want some good flavor of the east.

Generally, we loved the service there as we have been there often and know few familiar faces even though some new recruits can looked a bit stone faced at times.

The atmosphere is probably best for someone who wants to have quiet discussion and enjoy their food. The selection and the taste of dinner food is okay but I love their Dim Sum better than most of the Chinese restaurants that cut costs by using loads of fat stuffings to make it tender but unhealthy or reduce the size the dumpling dramatically....
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PL - View all reviews by this user
Overall rating
Food 8 | Service 7 | Atmosphere 7 | Value for money 8
Monday, March 10, 2008

Food ok not the best chinese food I have eaten but acceptable no atmosphere no background music , service could have been more attentive. There was waiters/waitresses walking around doing very little, they could have been refilling customers empty glasses with water wine etc, that way the customers feel like they are being looked after so they leave bigger tips, and the restaaurant sells more drinks.
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Pauline
Overall rating
Food 4 | Service 3 | Atmosphere 1 | Value for money 3
Friday, February 08, 2008

I must agree with those who have said the food was c***. I must say went there today and it was a total disaster. We were given drinks that we didnt order, the service was crop and i find the waiters quite rude and full of it. The food was cold went it came to us eventually and it was horrible. Going to lotus was like going to a very horrid take away shop ( even though the take away shop would have been netter. I would not go there again if my life depend on it. Its a waste of money.
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nicky
Overall rating
Food 2 | Service 1 | Atmosphere 2 | Value for money 0
Saturday, January 12, 2008

absolutely horrid... one of my worst eating experiences.....the portions were ok.... food mediocre..... the bill was wrong we ordered 3 starters and got billed for 5 .... the staff were rude ( they really need to do something about the staff in this place )and the only time the waitress started to be polite was when she bought the bill to ensure a decent tip. Best of all the table next to us had 15 guys for some christmas dinner etc and they had a fight with the manager as they were overcharged too....We wont be going back and would recommend that others stay well away too.
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Gizelle
Overall rating
Food 6 | Service 3 | Atmosphere 4 | Value for money 5
Saturday, January 05, 2008