Oxo Tower Brasserie

Having eaten at the Brasserie for the first time tonight I must agree with those reviewers who felt that the place had become less than welcoming. The service was average but what we had not expected was the decibel level,as much from the clientele as the musak. It is one thing to be 'buzzy' and I know perfectly well what that means,something quite different to be disturbed by the screaming of fellow diners. The food was quite good but by the time the main course arrived the only thought was escape. Just like Quaglinos once it had been discovered by the coach parties this place is in a time warp which is unfortunately still fuelled bt those of little discrimination and taste
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andrew race
Overall rating
Food 7 | Service 5 | Atmosphere 0 | Value for money 1
Saturday, February 02, 2008

I took my partner to the brasserie for dinner as a surprise for our anniversary as I have been on several occasions and never been disappointed with the whole package. The food and atmosphere as ever was fantastic, however, the service fell well short of the 12.5% charge added to our bill. We had to wait for drinks once seated and eventually after catching the waiter's eye then being ignored, 15 minutes after seating we were asked if we wanted to order dinner, at which point we ordered some drinks. The waiter kicked my partner's chair every time he walked past it and the waitress interrupted our conversation mid sentence 4 or 5 times without even an 'excuse me'. All picky points and none took away the enjoyment of the evening, however, we chose not to pay the full £12 added to our bill for discretionary service and paid £4 instead. When we left, I felt the waitress walking behind me almost breathing down my neck as we went to pick up our coats at which point she challenged me as to why I had not left the full amount and what had been wrong with our meal which was a little confrontational for my liking. I told her the truth at which point she said sorry for the inconvenience in a sarcastic tone then walked away. We were left standing with our mouths hanging open we were so stunned at what had happened. A shame really as the Oxo experience has never failed to impress me.
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sharon rene
Overall rating
Food 9 | Service 3 | Atmosphere 9 | Value for money 8
Saturday, December 08, 2007

I booked this venue as I had always wanted to visit the Oxo Tower!

From the very beginning, the staff of Harvey Nicols were very supportive and helpful when helping me arrange the evening of 27 November 2007. When we arrived, we were certainly not disappointed.

The staff at the Brasserie were friendly and very relaxed and helpful. My meal was absolutley wonderful, the terrine of duck and pork was terrific and the sea bass for main was cooked perfectly with beautiful flavours of the mash and spinach complementing the fish. The pudding was a luxurious, vanilla mousse with a delicious crispy surface and berries on the top!

The wine was excellent and the staff happy to keep us refilled at every turn. Everyone in my party commented on the excellence of the food, of the service and of the venue with the stunning view of the Southbank and St Pauls the main highlight which made this visit the most wonderful and breathtaking experience!

I would recommend everyone I know to try this place as it really is 'not to be missed'! And do not forget to send compliments to the 'Chef ' as the food really does deserve to be complimented!
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Anita Johnson
Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 9
Wednesday, November 28, 2007

My friend could not stop raving about this place so thought I better give it a go. Took my girlfriend here for her birthday and she loved it - I got lots of brownie points!!!! We went for a drink first in the bar, which was a little busy but it had a real buzz to it , obviously a very happening place to be after work on a Friday. Then they came and collected us from the bar, still don't know how they remember who we were or how they found us in the bar - very impressive! The food was amazing, I went for the steak which was cooked just how I like it - compliments to the chefs!

Make sure you go to the Brasserie as it has a real buzz with the live jazz -the restaurant would be better for taking my parents I think as it is quieter.
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Chris Russell
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 9
Wednesday, November 21, 2007

It has been a long time since I have such great food and service. The food was the prefect portion size so I could fit 3 courses in, never normally have room for dessert! so this was a major plus for me!

Would def recommend to my friends and collegues.
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Amanda Langley
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, September 25, 2007

I have just had the best weekend ever! I took my girlfriend and her family, who were over from Australia, to OXO brasserie as I wanted to wow them. It was the thames festival so I knew that it would be a good one as this is the best place to view the fireworks. All I need to say is that the food, service and fireworks were absolutely amazing and something I shall never forget. I shall be back very soon.
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Stuart Harp
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, September 18, 2007

I went to the Brasserie on Saturday for some lunch with my partner and I was so dissapointed!

I have been to the Oxo tower quite a few times over the past few years and I am sorry to say that this time is the last. Each time they have become more and more arrogant and their prices have just gone up.

I love good food and usually price is not the determining factor, but when the service and food do not match - A steak that had more fat than meat and champagne that was served warm??? Along with a waitress who looked at me stangely when I asked for it to be chilled a bit more.

It really has lived up to it's reputation as the biggest rip off in London according to the ES.
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Robin Yarham
Overall rating
Food 2 | Service 0 | Atmosphere 7 | Value for money 1
Monday, September 17, 2007

Went there on a Friday, just to try the OXO experience and as I thought It was not really worth spending 120 quid for a meal for two, since the service was one of the worst ever seen,the food was hardly up to standards, just the wrong managment I believe, at the and of the day cutting Staff cost gives the almost expcted result.
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Richard
Overall rating
Food 2 | Service 0 | Atmosphere 2 | Value for money 2
Friday, September 14, 2007

My partner and I visited at noon last Saturday lunchtime the 8th September and we were seated quickly by the window with a fabulous view of the river.

The service was excellent and attentive without being overpowering. The food was beautifully presented and we thoroughly enjoyed ourselves.

Just one small critism, I ordered a salmon starter as a main course, two fillets were delivered instead of one and both were the same size, one was cooked to perfection the other nearly raw, I don't mind my salmon under done so it wasn't an issue. I think what may have happened is that chef cooked one fillet and then realised it was meant to be a main meal size and cooked the second fillet after the first.

But overall a fantastic meal and service and certainly would return.
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tony murrell
Overall rating
Food 8 | Service 9 | Atmosphere 9 | Value for money 9
Friday, September 14, 2007

My niece and I had lunch at the Oxo brasserie on Wednesday (15th August). It was the first visit for both of us and I just had to write to say how much we enjoyed it. All the staff were extremely polite and helpful, without being intrusive, the ambience was great and the food was delicious, a truly fabulous experience. See you again soon OXO
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Emma Jarvis
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Wednesday, August 22, 2007