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We visited Chez Gerard in Charlotte Street on 12th October as part of an Activity Superstore 'London theatre and Dinner for Two' package. The food was very good, generous portions and enjoyable. However the service was very poor. When we arrived we were looked after by a pleasant and helpful waitress but at 6 o'clock the staff changed! Despite there being at least 5 staff in an almost empty restaurant we were ignored, our requests not carried out and it completely spoilt our visit. Thankfully the rest of our evening at the theatre was brilliant
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Mr and Mrs D Longley
Overall rating ![]()
Food 8 | Service 2 | Atmosphere 3 | Value for money 5
Tuesday, October 13, 2009



