Made in Italy (Chelsea)

Fell in love with this place a few years back, which was the first time I ate in Made in Italy ... Having lived in Italy for the last year, it was the first restaurant i visited on my return and I have to say it has actually improved even more since then ... Staff was amazing, and looked after us all the way during our meal, making sure we were enjoying our night ... Food is typical and original Italian, better then many restaurant in Italy ... We sat in the outside on the ROOF TERRACE, and it was a small heaven on the Kings' rd ... My favourite place in London.
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Fabio Marcelli
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Monday, April 25, 2011

Best Italian food in london, Pizza is Simply delicious, nice and friendly service. Looking forward to go back, hopefully sitting in the outside terrace, which on a sunny day it's just great, feel like being in Italy
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Rosangela
10 Overall rating
Food 10 | Service 9 | Atmosphere 10 | Value for money 10
Tuesday, March 22, 2011

LOVE THIS PLACE ... REGULAR CUSTOMER SINCE WHEN I MOVED TO LONDON AND I HAVE TO SAY ... I'M LOVING IT MORE AND MORE... I AM ADDICTED MADE IN ITALY'S PIZZAS AND THEY KEEP IMPROVING IT EVERY YEAR. VERY GOOD VALUE FOR MONEY... STAFF IS ALWAYS SMILEY AND GOOD FUN...
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10 Overall rating
Food 10 | Service 10 | Atmosphere 8 | Value for money 10
Tuesday, February 15, 2011

This restaurant is excellent. It is situated in a very lively area in kings road and has a very 'bustling' atmosphere - The staff are very attentive and the food is very tasty. The wine is also very good and not too expensive. Highly recommended on all fronts.
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10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, November 02, 2010

back to made in italy after 1 year.i was nicely surprised to find a very warm atmosphere not like before....the service was almost perfect and the food just how i ordered.what can i say?congratulations ...and keep going like that.honestly if you been here try one more time and you wont be disapointed .soon i'm gonna celebrate my birthday so thats the place where i wanna bring all my friends.
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10 Overall rating
Food 10 | Service 9 | Atmosphere 10 | Value for money 9
Sunday, August 15, 2010

This restaurant USED TO BE GOOD, but sadly has gone down hill. Staff were abrasive and rude; The food was bad - the mussels were over cooked, the pasta was undercooked and the mozzarella was off. The waitress was poorly trained - i had to ask for a spoon to eat my soup and she even tried to clear our table while i was eating? I watched her hound a couple off a table next to us? The menus were falling to pieces, which is a suitable metaphor for the restuant. Sadly the management think everything is fine.
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0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, July 10, 2010

I never complain in restaurants because I have never really had to but last night, the experience fell a mile short of a good night out.

This is the second time I have been to Made in Italy on the Kings Rd and the second time I have left furious. The first time was on my birthday nearly 18 months ago and people came from all over London for it and that was abysmal, no choice of pizza, very overpriced and shocking service. There were 20 of us there and cost per head was similar to last night at £47 each. When a friend suggested we go to yours again I was already apprehensive.

The starters and the platters of meat etc were good, very good in fact. But the pizzas are just not up to much, it is like you really don’t care, either they had very little cheese on them so were almost exclusively tomato or they were over flowing with cheese. Generally you brought out a selection of very boring pizzas, why don’t you ask people what they want. The only pizza anyone actually wanted was the Pepperoni pizza.

We then ordered a second lot of pizzas so at least we might get some choice of what we could have. I asked the waiter for pizza with pepperoni, cheese and some olives (A pretty standard meat pizza), and that is literally what we got, pizza base, entirely cheese but peppers (the vegetable) no pepperoni and a few olives. I couldn’t have been more specific.

Then when the pudding came, the waiter gave us no choice, just coffee Tiramisu. To make things worse it was clear that half had been either left out in a warm kitchen and the others had been in the fridge. It didn’t taste great and was basically very soggy. Again it’s like you just don’t care.

The service was shocking too, the staff really couldn’t care if we were there or not and clearly their English is not good enough either. If your staff can’t be bothered, get rid of them, its London, there are thousands of people looking for work. They ignored us, they weren’t friendly, they didn’t smile etc

What really annoyed me and I think most of us was the price. Firstly 12.5% is excessive and a European service charge rate. £47 for that evening was just far too much even if it had been perfect, we basically got ¾ of a bottle each, starters, thee pieces of pizza and a pudding. I can only imagine that people paid it because they were too worried about offending the birthday girl.

Its really embarrassing taking people out and then having so many people disappointed, what’s the point? The manager I spoke to afterwards tried to give us more Limoncello but it was too little too late.

What you have at Made in Italy is a great concept, the starters are excellent, the idea of the metres of pizza is great but that’s about it. Your pizzas are so basic in ingredients that it becomes a chore eating them. It’s not supposed to be Pizza Hut, thank God it isn’t but if you compare yourself to Pizza Express they would beat you hands down. They have plenty of tomato, plenty of cheese, “herbs”, meat etc, you can’t just rely on the fact that you use pizza ovens for your uniqueness.

The manager said he had been there for two weeks and that things were going to improve. They really need to. Whats more they dont reply to complaints, hence me on here, they were given at least two weeks to return reply to my complaint.
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Ralph Swanston
1 Overall rating
Food 2 | Service 0 | Atmosphere 2 | Value for money 0
Wednesday, June 30, 2010

Well, what an experience I had at made in Italy. Was there on Friday night with a few friends for a night out and what a better way to start the evening with a wonderful meal, we had an antipasto while we waited for the rest on our table to arrive and it was to die for. The main meals were just the right size and were done to perfection, I had the Linguine alo scoglio that had perfect flavouring. It is an experience that i look forward to again very soon. Thank you for a fantastic evening made in Italy,
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9 Overall rating
Food 9 | Service 8 | Atmosphere 10 | Value for money 9
Wednesday, April 07, 2010

Excellent pizzas (hard to find a better Margherita) and really good pasta (especially the Pennette). Try the carbonara. Good seafood and a good wine list. This restaurant works on the tried and trusted formula of fresh ingredients, dependable recipes and care in the kitchen. Lovely outside when it's not too cool. They take bookings, but be prepared to wait a bit for your food, expecially on busy end of week nights. It-s worth it.
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9 Overall rating
Food 10 | Service 8 | Atmosphere 10 | Value for money 9
Wednesday, March 17, 2010

Team members for lunch. First class presentation of reasonably priced food. Catered to our palates deliciously. Melt in your mouth chicken. Highly recommend Made in Italy to anyone and everyone. Place, memorable, like the menu. Hats off to the Chef and compliments to the well groomed, polite staff. One small thing.... it would be good to be informed if the meals are going to be a bit of a wait, 45mins for ours, otherwise excellent. Will definitely be back.
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9 Overall rating
Food 10 | Service 9 | Atmosphere 8 | Value for money 10
Wednesday, February 10, 2010