Signor Sassi

Having heard the hype that surrounded this restaurant, my expectations were high to say the least. Complacent is the word that I used last night to the manager as my boyfriend and I left with a bad taste in our mouth in more ways than one. Having waited over 25 minutes to even get a chance to order some drinks and food...it appeared that the waiters are more intent on serving "long serving customers" than new and potential future customers....maybe due to the big tips who knows......

The food when it came was fine but way overpriced for pasta that was not even home made...when we tried to give some feedback to the manager he was more concerned about ushering us out than actually taking onboard our comments. Such a shame that this establishment seems to be resting on its laurels and not trying to still compete in this tough market.....
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jackie phelan
2 Overall rating
Food 4 | Service 0 | Atmosphere 2 | Value for money 0
Friday, November 11, 2011

I agree with many of the reviewers about the service. The entire staff is supercilious to the point of downright rude. And as I was to discover, it's not like they're that way because the food is on a par with El Bulli ... the food was, how can I put it? - comme si comme ca. Mostly ca. I will not be returning.
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Wall Street Johnny - View all reviews by this user
2 Overall rating
Food 5 | Service 1 | Atmosphere 2 | Value for money 1
Friday, August 05, 2011

I had heard much talk of Signor Sassi's and having visited San Carlo in Manchester was expecting a lot more than we actually got. The tables are too close together, the food was OK but I had the Crab and Lobster Ravioli with some kind of gooey sauce which were quite bland, out of 5 of us eating there I really only rated the Seafood Risotto. At almost £50 a head (with only 1 bottle of wine - £25) I have eaten better and cheaper elsewhere. However absolutely top marks to the Wine Waiter who was not at all fazed when I rejected two bottles.
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Kathy Soulsbury
6 Overall rating
Food 6 | Service 9 | Atmosphere 6 | Value for money 3
Thursday, July 07, 2011

Last night was probably the best dinner I have had in a while. My wife and I decided to go to Signor Sassi, fortunately we made a reservation because it was quite busy for a week day. We loved the friendly atmosphere, the efficient service and the spectacular food. It is our anniversary soon and we are thinking to come back to Signor Sassi to celebrate it. It is the perfect frame for a romantic dinner.
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Paul S.
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, July 05, 2011

My friends and I came across this restaurant without knowing its history. When we walked in, we were greeted by very loud and excited staff...however, the waiter greeted us with 'konichiwa', and we were not Japanese. It stunned my friend and we almost left the place. Once inside, the waiter was going to sit us by the window, but the senior staff sat us in the back. The restaurant was fairly empty at this time, so we found it strange that they would not sit us in the front. Once seated, we had several waiters move in and around our table. Once we ordered, they gave us a bowl of olives and cheese to snack on.

The food was delicious, but the staff spoke in Italian often which left us thinking that they were talking about the guests the whole time. Also, after our meal was finished, we did not get the complimentary plate of dessert (which was fine) as we ordered the tartufo flambe. We notice that all the other tables got the free plate. I wonder if the service we received differed because we looked like a bunch of young girls. This is concerning as even young girls have money to spend...especially travellers/visitors. I would go back again to see if the service differs if I dressed and went with different guests.
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Rebecca
7 Overall rating
Food 9 | Service 5 | Atmosphere 7 | Value for money 7
Tuesday, June 28, 2011

Wonderful restaurant! Went here for a meal with work friends on a Friday night after a long, hard week and was very impressed. The food couldn’t have been better, everyone had a great time and it kicked off a fantastic weekend! Just what I needed! Will definitely be back next week!
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Rahul Sharma
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, February 08, 2011

We discovered this restaurant by chance and it surpassed all expectations- first it had a warm ambience as soon as we stepped in and received excellent service from the waiters. The food was fresh and great- I had a salad and friend seafood.

We definitely look forward to going back and I have recommended my friends to this restaurant.
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Hann
9 Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 9
Tuesday, February 01, 2011

We booked an early 7 pm table and by 8 pm the place was noisy, lively and full of atmosphere. This is a truly authentic Italian experience. The waiters were attentive, friendly and charming and amusing. This restaurant serves the freshest fish (and meat) cooked perfectly. The Olives, Parmesan and Tomato Bruschetta brought to us as nibbles were top notch. The Fritto Misto Portofino was fantastic, so fresh and perfectly cooked, and a huge portion. This was followed by Lobster & Crab Ravioli and Seafood Risotto. To be honest, the nibbles and starters were so enormous that if I had skipped the main course I wouldn't have been any less satisfied. The main courses were highly and well seasoned, a rarity these days but be warned the portions are generous so choose wisely. We washed this down with a couple of bottles of very good Gavi and followed up with gorgeous hazelnut ice-cream, poached pears and creme brulee. All top notch. This is a buzzing, lively restaurant. Love the maitre d' who practically clipped my husband round the ear for trying to pour his own wine. He is very dead pan in that very Italian way. On arrival you will be charmed by the flower bedecked building and location, the welcoming decor and the general feeling of well being oozing out of the diners. Having eaten at San Carlo Liverpool (part of the same group) I was expecting more of a chain restaurant, albeit top quality, feel, but this is out there on its own as a real contemporary Italian. We came out of there crammed to the gills and smiling. What more can you ask for, A wonderful experience and top of the list for a return visit.
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Italophile - View all reviews by this user
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 8
Friday, August 27, 2010

The service was a little chaotic with our meal being given to the wrong table and then 1 meal coming to the table with the other missing. We find it amamzing that at 6.30 in the evening they ran out of Monk Fish.

Other than that.......the food was great

Many staff seem to gather around the cash desk which is also the entrance to the kitchen area/the upstairs toilets/the upstairs seating area.... this seems to create a blockage in the flow of service to the place
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6 Overall rating
Food 7 | Service 5 | Atmosphere 7 | Value for money 6
Tuesday, June 01, 2010

I visited Signor Sassi last evening and had a most memorable meal and attentive but not overbearing service. It was a wonderful evening - the food was superb and the wine was great and a good price for the vintage.

One can see why this is such a popular Restaurant with a fun, lively atmosphere full of locals and visitors to London. I hope to return again soon.
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10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Thursday, April 29, 2010