Henry J Bean's (Chelsea)

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your comments review this restaurant and win a bottle of champagne

We had been with friends on Monday evening and was a total disappointment.

Service started wherein the waitress got us a glass of water and then removed the straw in front of us from one of the glasses before serving it. Only to ask if we wanted a straw as if doing us a favor.

When it came to taking the order, midway between taking our order she just walked off to ask another waiter some doubts which she had to clarify. Only to come back to us without even apologising.

We had asked for burgers to be medium well done and when she got us the order the burgers were well done. When we called her back and asked her about the burger she did mention that they were not as requested. Seems to be very surprising that she agreed that they were not as requested.

Most of all she kept coming back several times to ask us if we needed anything else. Not once, not twice but several times. If we want anything else we would ask for it and would prefer not being intruded upon always. Once is good enough.

A big disappointment on a Monday evening especially when it was not a busy evening. If you're based in Chelsea then this place should at least live up to its reputation.

Basics of a restaurant - Service and quality of food is an essential which were missing. A souless Experience!!
Comment on this reader review

Overall rating 1 stars
Food 2 | Service 0 | Atmosphere 3 | Value for money 0
Tuesday, February 12, 2013

We recently booked Henry J Beans Apartment 195 for our wedding reception. Wow! What a fantastic night that was put on for us. We kicked off around 6pm to be greeted by name at the door by the doorman and manager on duty. After our champagne and canapé reception we went on to do a really fun cocktail class where myself, my husband, and our guests each took turn in making 3 cocktails. We found the bartenders provided to be very knowledgeable and friendly throwing in some banter to keep the laughs up.

We then continued on to our 3 course meal which was very reasonable price wise. The food all came out in good time and was all of a very good quality. Again the staffs were great and got everything set up for after our meal whilst we were eating.

After we finished our meal the music came on and we kicked promptly into party mode. It was a good that we could plug our Ipod in to their sound system and run our own playlists all night.

All in all we had an amazing night and would definitely look first to booking Apartment 195 for any future functions. Thanks again to the staff and management for making our night so memorable.
Comment on this reader review

John Critic - View all reviews by this user
Overall rating 10 stars
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Monday, November 07, 2011

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