Big Easy (King's Rd)

332-334 King's Road, Chelsea, London, SW3 5UR - View on a map
Telephone: 020 7352 4071

Big Easy (King's Rd) Restaurant In London
Details Image
Overall 0.3
Food 0.0
Service 0.0
Atmosphere 1.0
Value 0.0
Based on 1 reviews

your comments review this restaurant and win a bottle of champagne

Sadly the reviews on service and poor food quality are an accurate depiction of this poorly executed American-style restaurant....I am not sure whose ego is being satisfied but customers certainly are not.
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Tom
Overall rating 0 stars
Food 0 | Service 0 | Atmosphere 1 | Value for money 0
Sunday, December 15, 2013

The staff are rude and food wasn't great. will not be going back again! Its going down hill as it's starting to get popular. They don't care about their service because they are getting money. Terrible!
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Overall rating 3 stars
Food 3 | Service 0 | Atmosphere 5 | Value for money 5
Monday, December 02, 2013

The worst EXPERIENCE EVER! Waitress at the door was incredibly rude, she would not sit us down a minute before we had booked for no apparent reason as the table was free and empty! The managers are incredibly incompetent, the female manager shouted at the waitress infront of our table! And the male manager was too busy walking around with lipstick on this face to remember that he was actually at work!

It took 40 minutes for our food to arrive after which there was a mix up so we ended up waiting an additional 30 minutes; meaning that we had food in front of us at 12 midnight!!! After the wait I personally did not want to eat the food that had taken over an hour to arrive and yet i was still charged for it. Absolutely ridiculous. To top everything off we had £30 of drinks that we hadn't drunk put onto our bill; the manager seemed to think she was doing us a big favour by taking the drinks we hadn't purchased off our bill! Overall I would say that the restaurant is definitely over packed; they are clearly too focused on profits and not having loyal customers come back. There is no communication with the kitchen and the waiters and the biggest problem here are the managers, the place would run better if it was managed by baboons.
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Overall rating 0 stars
Food 1 | Service 0 | Atmosphere 0 | Value for money 0
Monday, November 04, 2013

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