Lucky Seven

Been to Lucky Seven before and have always been pleased with the food and service, but today was a different story. Went in to get some fries and a shake around 3 and was very rudely told that the kitchen was closed until 5.30. No further explanation was given and even worse, there were 10 or so people eating. Would have been okay with this had the signs on the door and windows not said open from 9 am until 10pm or some reason been given for the unscheduled closure.

I speculate that the food is still as good as it was before, but it seems they have yet to sort out their poor customer service.
Comment on this reader review

Janette
Overall rating
Food 8 | Service 2 | Atmosphere 7 | Value for money 7
Saturday, March 08, 2008

i LOVE it!!!

Onion Rings - crispy on the outside, crunchy in the inside.

Chocolate milkshake - hubaa hubaaa

Burger was alright.

Would defo be back to try other stuff on the menu!

i was not there for the service. London dining scene is no longer about service people.
Comment on this reader review

Little Miss Ha
Overall rating
Food 8 | Service 6 | Atmosphere 8 | Value for money 8
Saturday, February 23, 2008

I've been to Lucky Seven on several occasions, was one of my favourite places for a saturday lunch. However the service has gradually deteriorated to the point that I will not step into this restaurant again. The food is truly great, but the service is horrendous. It appears the staff think too highly of themselves and have no time for their customers. On my last visit I was left waiting outside during winter while the staff finished their breakfast inside; opening time was 9am and it was 9:30 with a queue waiting outside.

Too bad, it seems they've become a victim of their own success.
Comment on this reader review

Overall rating
Food 5 | Service 0 | Atmosphere 3 | Value for money 2
Saturday, August 18, 2007

The milkshakes are terrible. Go to Tinsle Town instead.
Comment on this reader review

ANM
Overall rating
Food 3 | Service 5 | Atmosphere 2 | Value for money 0
Monday, May 14, 2007

Found a review for lucky seven in the time out mag, firstly the food is great, I couldn't fault the cheese burger, fries or onion rings. the strawberry milk shake was delicious. I had expected a bigger place, only six booths, and they have a booth sharing policy. booths sit 4. As there was only two of us we had to share, which didn't bother us, but I didn't like having to disturb the other couple whilst they were eating and we wanted to leave. The Portions were good, the cheese burger magnificent, in fact one of the best I've eaten. I will go again when back in london.You may have to wait but it is worth it. just to mention the red cabbage & corriander slaw - fab.
Comment on this reader review

sharon heaton
Overall rating
Food 10 | Service 10 | Atmosphere 9 | Value for money 9
Tuesday, March 27, 2007

Lucky Seven has the best burgers and shakes around. However the service, which used to be excellent, has been going south. Be patient if you decide to check it out…
Comment on this reader review

Overall rating
Food 8 | Service 4 | Atmosphere 5 | Value for money 6
Monday, January 01, 2007

Absoulutely Amazing! This is a fantastic resturant featuring americas most classical foods; burgers, fries, milkshakes, hotdoag.....you name it. It isa great diner set just blocks away from portobello markets. It is a perfect place for a family to go and enjoy an esquized meal with a wide varity for all tastes.
Comment on this reader review

Trixy Pooch
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Thursday, December 28, 2006

My boyfriend and I have been going to Lucky Seven for a few years now, and it is on our list every month if not week as a place we MUST EAT!!! Great burgers with a big variety of what you can get, good veggie burgers too. Fries to share with a beer or milkshake, and its perfect. For real gluttony try the Sundaes. Yum Yum. Chilled out atmosphere, and quick food.
Comment on this reader review

Overall rating
Food 8 | Service 8 | Atmosphere 7 | Value for money 6
Sunday, December 10, 2006

Visited Lucky 7 last week for the first time after many friends telling me i had to go..well...they were right. The food was fantastic, it arrived really quickly. Our waitress was a friendly as ever, (and gorgeous)! kalifornian burgers are to die for. The milkshakes were delicious. All in all - fantastic!
Comment on this reader review

Overall rating
Food 8 | Service 9 | Atmosphere 8 | Value for money 8
Thursday, March 30, 2006

i went to lucky 7, a couple of nights ago and it was fantastic a friend had recomended it because of its truly vintage feel. And it was great the food, the service and i have to say there were two very hot waitresses, not that that is why i would return ....... i would recomend this to anyone in the area or, sod it any were in london. the burgers are fab, especally the Fog horn Leggy thing (chicken burger)and the kalifonian and the vanila malt milk shakes are to die for. GO NOW!!
Comment on this reader review

Sam Weber
Overall rating
Food 8 | Service 9 | Atmosphere 10 | Value for money 8
Thursday, February 09, 2006