The Terrace (Wimbledon)

My daughter and I went for dinner on a quiet Thursday evening and were seated very quickly however once seated, we were practically ignored until we had to ask the server if it was ok to order!

I asked the server what the difference was between a large salad and a small salad and was told 'the size' in a very offensive tone which made me feel stupid and inferior. I then asked how big is the large salad as I didn't want a huge serving and he then said 'I don't know what you want me to say' he then started measuring sizes with his hands!

Obviously there would be a size difference however I would expect someone who works with the public and in the food/pub industry to have a bit more common sense and people skills and not make the customer feel as if it's an inconvenience to ask a question.

The food arrived and was lovely however the server didn't once ask if everything was ok, or when we were finished, if we would like anything else and quite frankly his attitude was appalling for someone who works in this industry which is a shame as the environment and food are very nice.
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Catherine
5 Overall rating
Food 8 | Service 0 | Atmosphere 6 | Value for money 7
Friday, November 11, 2011

Have gone to the terrace frequently, have enjoyed food and service from a fast paced environment. If people want full sit down waiting experience. Go somewhere else. This is a good value establishment with fun loving staff. Eye candy for both me and the wife. I take my family. Entertain clients and have my Christmas do here. Could not recommend any more highly. Keep up the good work
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Tom grainger
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Sunday, November 28, 2010

I have been to the terrace several times, both with large and small groups. I find the other reviews that have been posted very surprising. have tried many of the dishes, and have always found them fantastic, if slightly on the large side (which for many, I'm sure, is a positive).

The manager who worked there until recently was, admittedly, an unsavoury character, however he left several months ago and I know the manageress to be a lovely woman as far as I know. She is always mot accommodating to my needs. One must understand that she has an extremely difficult job.

All in all, I think the Terrace is a lovely restaurant, the clientele aren't always the classiest, but that has more to do with the restaurant's location that the restaurant itself.

It seems to me that people only ever write reviews to highlight the negatives and never the positives, leading to a very biased review.
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10 Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 10
Wednesday, November 03, 2010

On a hot Friday evening myself and two colleagues went to the Terrace recently, ordered a bottle of red wine for £20.00. It was served very warm but given the temperature we accepted it and the wine was OK. We ordered a second, the barman took straight from the display cabinet and not only was it even warmer, almost hot, it had clearly sat in the sun too long and turned slightly. As regular wine drinkers and members of wine clubs, we decided it wasn't acceptable and I tried to return it. The manager, refused to even consider replacing it and having tasted it, refused, telling me it was fine.

So the customer isn't always right?

I will not return here and would NOT recommend it to anyone, avoid.
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1 Overall rating
Food 0 | Service 0 | Atmosphere 5 | Value for money 0
Tuesday, July 13, 2010