Nando's (Richmond)

One of my worst experiences at any Nando's ever. I will definitely not be going back to this Nando's in Richmond. Its not like its the first time they've made a mistake, but that very fact that I've dismissed mistakes here and there many times before, knowing that its a family experience not meant to be a flawless one. The atmosphere goes hand in hand with that both good and bad. I have found the service at this particular restaurant (Richmond) consistently rude, short, and unhelpful but of course with the rare gems serving and cleaning that unfortunately are the few that stand out for their good service.

As a person who has LOVED nandos, still do to a lesser degree... I say this, sadly... Nando's has Lost their spark of life, the charm of family times, even their food has taken a dive. They've chased after increasing profits like any company should, but have lost what got them recognised in the first place. They've decreased portion size to fit into 'fancier' dishes and they've hidden under the guise of 'value for money' for longer than its been true.

Everything I have to say is encapsulated by their 'current version' of the "hot" peri peri sauce...

- No longer what it says on the front

- diluted for wide appeal

- riding on the glory of yesteryear

- just leaves a sour taste in your mouth (good or bad)
Comment on this reader review

S Thomas
3 Overall rating
Food 6 | Service 0 | Atmosphere 2 | Value for money 5
Thursday, December 15, 2011