The Pot Kiln

I'm sure this restaurant has fantastic food and it is in a lovely setting but I think its become a victim of its own success and has clearly developed a lax and rude attitude towards its diners. A large group of us tried to eat there today. I had a lengthy email exchange beforehand and telephone call only this morning about whether it was necessary to book or could we just turn up. Nobody thought to point out that the bar is tiny and unable to accommodate large groups if there are many people in there. That was extremely annoying (we travelled from London) but what made it worse was the 'nothing we can do' attitude of the staff. They told us we had to order immediately before the kitchen closed and we could sit outside in the cold and rain. They made it clear they didn't care one way or the other whether we stayed.
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ClaraE - View all reviews by this user
3 Overall rating
Food 5 | Service 0 | Atmosphere 0 | Value for money 5
Sunday, May 15, 2011

After reading some of the reviews we were hesitant about going to The Pot Kiln for our anniversay lunch!! We did not book but were pleasantly surprised when although busy on a Friday lunch time we were greeted by warm and frinedly staff who who didn't make us feel awkard about not having ,pre booked.

Our meal was definitely different the menu varied , food arrived piping hot. The atmosphere was relaxed food served efficiently but not rushed .It was nice to see Mr Robinson mingle with his diners the first time we have seen this in several celebrity eateries we have been to!!!!

Thank you very much for an, extremely tasty meal and a relaxed pleasant afternoon, we will be returning.
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S Gravelle
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Saturday, February 21, 2009