Sitaaray

loved the atmosphere...food was great...service could have been better... i would recommend this to all...
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Nazma - View all reviews by this user
8 Overall rating
Food 8 | Service 6 | Atmosphere 8 | Value for money 8
Thursday, June 09, 2011

This is an odd place.

It has world beatingly delicious Indian food which it insists on serving you as part of an all you can eat menu and in an extremely eccentric (some might say tacky) bollywood environment.

Personally I absolutely love it for its eccentricity and its delicoius food. Though some might find the decor and all you can eat menu format a bit off putting.
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Alexander
9 Overall rating
Food 10 | Service 6 | Atmosphere 8 | Value for money 10
Wednesday, April 06, 2011

We've always enjoyed the food and the ambience of the restaurant but it turned completely sour for us when we made the monumentous mistake of not QUOTING their very SPECIAL rate of £18 for the unlimited kebabs and curries menu and were charged £22.95, their usual rate. Apprently, not everyone is given this discounted rate - it doesn't matter that it is advertised at all places on various websites, because website advertising is nothing really.

Called them 3 times, left a mesage for the manager to call back; did not hear back from them at all and called a fourth time with a very unhelpful, flustred manager on the other end refusing to entertain even the thought of returning back the extra £4.95 charged for a part of 5 people.

They would rather lose customers than keep their promise. Sadly none in our family and friends will go here again.
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Preeti Wadhwani - View all reviews by this user
4 Overall rating
Food 7 | Service 2 | Atmosphere 7 | Value for money 0
Thursday, March 03, 2011

The food was fairly ordinary, a few dishes lacked any flavour.

What was shocking however, was that the manager insisted that we had to pay the full service charge (which was written as optional on the menu). We disagreed with him, and he became angry and flustered - demanding that we pay. Unbelievable stuff. Avoid this restaurant.
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Jude
2 Overall rating
Food 3 | Service 1 | Atmosphere 2 | Value for money 2
Wednesday, March 02, 2011

Waste of time and money. Avoid like the plague, truly awful.

The food was bad ( I could taste the heinz tomato soup in most of their dishes).

Never have I been to a such a rude place.

Please avoid, London has some wonderful Indian restaurants most for a fraction of the price than Sitaaray.
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0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, January 08, 2011

The food in this place has to be the worst I have ever eaten in my life! The meat is very cheap, the dipping sauces are disgusting and the food doesn't taste Indian at all!

Good luck with complaining to the manager because you will not get an apology out of him and he will threaten to take you to court and if you get lippy with him, he will get the bouncers from the club next door to throw you out!

Please do not go here! You will get ripped off and be dissapointed with the food and service!!!

I will be contacting Martin Lewis for some advice!
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Sunil
1 Overall rating
Food 0 | Service 1 | Atmosphere 3 | Value for money 1
Thursday, December 23, 2010

Having read some of the other negative reviews about Sitaaray, I felt compelled to add my experience too, as it seems that we experienced the same level of disappointment. Night started off quite well, nice place, food was good. Staff, our waitress in particular was awful, no other way to describe her, couldn't understand a word she was saying, not due to language barrier but just because she wouldn't speak up, couldn't get our drinks order right, the food although rushed out at first, was then brought out in dribs and drabs, icing on the cake was when we ordered some more vege starters, and were presented with 1 skewer of mushrooms (laughable) for a group of 11 people.

The cherry on the cake was when we were presented with the bill, 12.5% service charge was added to the bill, on menu it states that this is recommended, not obligutary, when we asked to have this removed from the bill, the manager was very rude, and said we had to pay the service charge etc. When told that we were not obliged to pay this, he threatened us with the small claims court, and if we did not pay, would take it off the debit card we booked the table with. It appears there were many disgruntled customers that night, and as someone has already mentioned we were escorted out of the place by security. Will not be going back, my mum can cook better than them anyway!!!
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2 Overall rating
Food 4 | Service 0 | Atmosphere 3 | Value for money 0
Wednesday, December 15, 2010

Yet another fantabulous time in Sitaaray

I have been a regular of this restaurant for quite a long time now...and it never lets me down..

I love Indian grilled food and I can guarantee you...no other restaurant in London would serve you the quality and quantity of food for a price of £22.95 as Sitaaray..

My wife is a vegetarian and she likes Sitaaray more than me...as she dont have to stick to the normal vegetarian options every time...they change their menu quite often...

Hats off to chefs...well done Sitaaray
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maddy - View all reviews by this user
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, December 14, 2010

Total con artists. We had a table reservation for 9pm and weren't seated until 10pm - a full hour late. When we asked for some discount we were fobbed off with one of the useless waitress mumbling she would check with the manager and we could negotiate something at the end of the meal.

When we had finished we called the manager as agreed for the discount but he was so stubbon and rude and refused to even acknowledge their poor service in seating us so late. So we decided not to pay the service charge that had mysteriously appeared on our bill to the tune of 10% (even though the "service" was hopelessly inadequate).

We were still sitting around finishing our drinks when we were settling the bill but as soon as the manager realised we weren't paying for service he lost his temper and ordered us out of the restaurant. When we protested and said we hadn't finished and that we had paid for entry into Tamarai he became very aggressive and called the security guards from the club downstairs physically manhandled us out of the restaurant, without letting us finish our drinks and without letting us into Tamarai - they claimed entry to the club was at his discretion.

I have taken this up with Trading Standards. Please do not go to this restaurant.
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0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Monday, December 13, 2010

Awful. The food, the service and the hidden prices. Every table at the place was complaining at the same thing. The most dull waitress, undercooked food, hidden service charge, slow service. Stick to your local kebab house.
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Sunny
1 Overall rating
Food 1 | Service 0 | Atmosphere 2 | Value for money 0
Sunday, December 12, 2010