Dim T (London Bridge)

I have visited Dim T on 15 of October with my friends who came to see the London. The restaurant was very quiet when we visited and staffs were chatting behind the bar. Unfortunately no one was bothered to come to bring a menu. After 10 minutes, the waitress came to our table and put the menu without telling any single word! When she came back I have asked her if is something wrong and that we do not feel welcome there. She became frustrated and starts to point to menu and say what they have on menu, and then she just left. Later on different waitress served us. I ordered noodles with the chicken and got it with the duck. I didn’t complain about that and tried to be nice. Unfortunately the noodle duck was very bad, warm like, duck wasn’t fresh at all.

We had such a nice day with my friends and I have recommended this restaurant to them. Unfortunately the experience in that restaurant proved that not always beautiful views mean you will get good food and friendly staff!!

I have complained to the manager and she has told me that she will speak with the girl who served us and she is sorry.

Just to mention that my one of friend was with the parents and they been shocked with the hospitality of the people in that restaurant.

On the end of the day I just want it to take my friends to the nice place to eat and have a good time and thanks to the waitress and bad food it was the worst time we ever had.
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0 Overall rating
Food 1 | Service 0 | Atmosphere 0 | Value for money 0
Monday, October 17, 2011

I couldn't believe some bad reviews but they were true.

Food was absolute rubbish and well overpriced (£5 for rice). I've paid altogether £50 which was even more painful for low food and service.

I strongly recommend to stay away from this place.
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1 Overall rating
Food 0 | Service 1 | Atmosphere 2 | Value for money 0
Monday, October 10, 2011

its such a shame this restaurant doesn't do justice to its location, the views are amazing, but sadly the service was slow, food average, and the room freezing cold ..in august, wouldnt go back again.
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jane nightingale
3 Overall rating
Food 3 | Service 1 | Atmosphere 3 | Value for money 3
Sunday, August 28, 2011

The restaurant its self is lovely, although we were sitting downstairs (upstairs is closed on a Sunday). The service was very slow, the staff were arguing between themselves, even heard them swear at one point but as I'm not bothered about swearing I didn't really care, but it was bad as there were children in the restaurant.

The food was BAD. Sweet and sour chicken was dry and it wasn't because there wasn't enough sauce, the chicken itself was dry. It was over cooked/fried so when you bit into it you felt like you was chewing gum rather than eating chicken, the sauce was horrible and it just wasn't nice, couldn't eat it. Other foods were ok but nothing great. I was pretty much put off my dinner that night so overall had a really bad experience.

Was looking forward to eating there as oriental food is my favourite but it was a horrible experience. You're better off having Chinese/Thai from your local take away shop.
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2 Overall rating
Food 1 | Service 1 | Atmosphere 3 | Value for money 1
Tuesday, August 23, 2011

Whilst I wouldn't claim that Dim T is anything more than a very nice chain restaurant, some of the reviews below are simply puzzling to me. You'll never get silver service here, but I've never experienced poor service or rudeness, and I've not seen evidence of poor presentation.

Having said all of that, my fiance and I only ever visit Dim T for the dim sum - we've found that the mains are a little bland, and we're better off visiting our local Thai or curry house for some authentic spice. The dim sum, however, is delicious. It comes out quickly, there's a large selection of flavours to try, and we've never been let down by either taste or quality. Is it Michelin-starred food? No - but sometimes we just want quick and tasty food, and dim sum fits the bill perfectly. Will you find more authentic and better dim sum elsewhere? Yes, I'm sure you will - but the dim sum I've found in Chinatown thus far has been pretty disappointing, so I'm happy to compromise.

The view, which I've not mentioned until now, is absolutely stunning. We often bring out-of-town visitors here for a quick pitstop on our way out - because it's such a beautiful introduction to London, particularly at night.

I come from Melbourne, where dim sum is king, and I consider myself something of a seasoned dim sum connoisseur - and I'm happy to recommend Dim T on that basis alone.
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AussieinLondon - View all reviews by this user
7 Overall rating
Food 7 | Service 7 | Atmosphere 8 | Value for money 7
Monday, August 15, 2011

I have just done something that I have never done before in a restaurant, sent food back!

Last year my husband and I visited Dim T at More London and had a really nice meal, unfortunately I can't say the same for last nights experience. The service was, well, there wasn't any really!!!!!!! We were seated upstairs, a drink order taken, and then just left sitting there for ages until someone came to take our food order. Our order of dim sum arrived 10 minutes before the rest of our starter, which was luke warm. When our main order arrived, after another wait of 20 minutes, my order of Hong Kong Chicken and noodles was cold! When I told the waitress there was no apology, she just removed it from the table. I then sat there and waited whilst my husband ate his Green Thai curry, which was steaming hot. When the 'manager' returned with my food, he had the cheek to bring a thermometer with him, and asked if I wanted to 'check that the food was hot enough'. The food itself was bland and dry.

After we had finished our main course, two dessert menus were thrown at us with something said in broken english that I couldn't understand about specials, but by this time we just wanted to get out of the place. After waiting another 10 minutes for the waitress to return, we asked for our bill, after another 10 minutes she handed it to me in my hand, just a piece of paper, not even on a plate!

Overall, it was a truly unpleasent experience, one I will never be repeating. No customer service AT ALL, and also for the first time ever I did not leave a tip. I think I'll stick to a take away next time!
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Nicola Church
1 Overall rating
Food 1 | Service 0 | Atmosphere 3 | Value for money 0
Sunday, July 17, 2011

Went there with a group of work collegues on a friday night. we left pretty unhappy with the experience.

rubbish dishes and a very strange menu. not authentic at all. the dim sum was very dissapointing, rubbery packages without much flavour. how hard is it to steam dumplings!?! mains not much better and expensive for what was delivered.

service was very over-powering trying to push more meals on us. it wsa a bit like "and then..and then...." and we were trying to say no "and then".

would not recommend going there, even for the view.
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london69
1 Overall rating
Food 0 | Service 0 | Atmosphere 2 | Value for money 0
Monday, May 09, 2011

some of the reviews below are ridiclous giving like 0 ratings for food and for service... Ill try and give an honest opinion.

Location is great, overlooking the thames and mayors office and tower bridge. top floor of the restaurant as opposed to the ground floor offers the best views of course. Its a modern restaurant, well decorate lots of wood etc.. nice and trendy but warm feeling.

I was there on a stag doo with bunch of drunk blokes. so we were prolly the worse type of customer you could have.. but the staff we very nice. Friendly and professional kept us topped up with beers while we waited for everyone to turn up. food was good. Not gourmet chinese and not everything is freshly prepared (theres some packaged food in there for sure) but acceptable (think wagamummas but slightley better). And reasonbly priced for what its offering. The Dim sums were nice as well.

Dont be put off by the bad reviews (some of them are ridiclous). this restaurant is fine. Its not the greatest culinary experience out there. Its kind of a trendy chain restauarant in a good location with a decent enough menu and service. and its not expensive. If your in the area and fancy some oriental food, go for it.
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rover
7 Overall rating
Food 6 | Service 7 | Atmosphere 8 | Value for money 7
Wednesday, November 10, 2010

I have had the pleasure of dining at this particular branch of Dim T on 2 seperate occasions - once for dinner and the other time for lunch. Both I and my 2 different sets of guests have shared a pleasurable dining experience here. Our food has been tasty, hot and filling - and has arrived promptly (but not too quickly that I would suspect reliance on a microwave).

The service has been polite and courteous - I have not been made to rush through my food, or rush to leave the premises as soon as I'd finished the meals. On our visit 2 days ago, my guest and I stayed in there for 4 hours chatting away and were not given any hints to leave.

The beautiful location and thesophisticated interior decoration, coupled with the excellent prices and good food (not to mention offers such as 50% off), for me, make this a worthwhile place to eat at.

I will be returning!!!
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SIMONE YVETTE - View all reviews by this user
9 Overall rating
Food 9 | Service 9 | Atmosphere 10 | Value for money 9
Wednesday, October 20, 2010

After reading mixed reviews I was a little wary but with a 2-for-1 voucher in hand I decided to risk this beautifully located eatery. The initial signs were good, it was a Monday night and they place was rammed, we didn't have a reservation so were asked politely to wait for around 15 minutes.

After around 15 minutes later we were seated by a very polite waiter who then proceeded to take our drink and starter order. We started with the Chicken with Green Veg and Spicy Prawn Dim Sum which was extremely tasty, an excellent start to the meal. Unfortunately the prawn crackers we had ordered with the wine had yet to arrive so I gave the waiter a gentle reminder who promptly apologised and returned swiftly with the crackers in tow. Most of which were lovely however towards the bottom did get a bit stale.

Main wise we had the Duck Chow Mein and Battered Fish with Sweet Chilli Sauce. They were both nice but perhaps lacked a certain something, the chow mein was a chow mein, nothing special and the fish was substantial but could have down with a little more sauce.

The bill came, and including a bottle of wine came to £35 which I thought was very reasonable, this did include the 2-for-1 voucher and also the waiter had very kindly removed the prawn crackers from our order.

Overall, don't expect an amazing dining experience but for the price and the location alone I will certainly be returning.
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Rob
8 Overall rating
Food 7 | Service 8 | Atmosphere 8 | Value for money 8
Tuesday, June 08, 2010