The Cinnamon Club

A couple of colleagues and I took our team to the Cinamon Club for breakfast. It was an extremely trying affair. The place was almost empty, and full of staff, and despite this service was slow and inept. We had to repeatedly ask for more coffee, milk, orange juice etc. Our orders were eventually taken, from the tiny choice available on the menu, and then eventually produced. Three English breakasts without any toast? After requesting toast it arrived without butter. When I paid, the pin pad was presented to me without any amount showing. When we eventually left, the staff were hardly polite enough to say goodbye. Overpriced. Hopeless. Living on a combination of its name, public apathy, ignorance of good South Asian cooking, and the food desert that is Victoria.
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Richard Brooks
Overall rating
Food 5 | Service 2 | Atmosphere 2 | Value for money 1
Friday, December 28, 2007

Took 7 guests and my infant daughter here for dinner on Saturday night. Expectations were high given previous reviews but despite a decent start with a pleasant table in the "private" dining room the meal went rapidly downhill from there. The quality of the cooking varied from very good (swordfish starter, lamb mains) to mediocre (king prawn mains and the chicken breast with fenugreek sauce) and shockingly poor in the case of the sides which were a disgrace. The game mince tasted like chilli con carne out of a tin, and the dall was barely distinguishable from the mince. The most frightening course was my dessert comprising a "selection" of English cheeses which included an rectangle of plastic Red Leicester straight out of the cellophane. The waiter couldn't tell me what the two other cheses were. It is clear that this restaurant has scant regard for its customers and any chef that would allow my "dessert" across the pass should look for alternative employment. I couldn't get out of there quick enough and I certainly won't be back.
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Gareth - View all reviews by this user
Overall rating
Food 3 | Service 5 | Atmosphere 7 | Value for money 1
Monday, December 10, 2007

Deeply disappointed by the Cinnamon Club. On entering there were four members of staff crammed behind the front desk who were as welcoming as a flurry of sleet. So much for first impressions. Waiting staff obviously went to the same charm school - they consistently got orders wrong and at best 'weren't rude' but at worst were as cold as my chicken starter: this was also tasteless, covered in a sticky stuff that was supposed to be the 'delicate spice' and looked like it had been sat under a heat lamp for most of the day. The main course of lamb was mixed - the meat was good but the vegetables were a congealed mass, the rice was greasy and the sauce was the type of gloop I'd expect from a poor high street Indian. My dessert was fine - but it's difficult to mess up sorbet, whilst others in my party who opted for a chocolate and hazlenut pudding with buffallo milk got a brownie covered in custard. The decor looks good at first, but take a harder look and see how it's been done on the cheap - the gents' toilet was blocked. To cap it all, we had to fight for every drink we wanted, trying to flag down staff as they whisked by. Perhaps they should have stuck to the book lending business.
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Adam
Overall rating
Food 2 | Service 2 | Atmosphere 2 | Value for money 3
Monday, November 26, 2007

Myself and a colleague visited The Cinnamon Club for the first time for lunch on 18th Oct.

I had no idea what to expect, but was not disappointed!! This is not your usual high street Indian and certainly not high street prices!! And definitely not high street quality!!

Everything we had was fantastic absolutely no complaints!! The staff were friendly without being overbearing. The atmosphere was excellent a real mixture of people. This is miles better than Tamarind

This is not cheap £103 for 2 and that was with only two beers - but very much worth it!!
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RalphT - View all reviews by this user
Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 7
Thursday, October 18, 2007

Indian but not as we know it. We had the Tasting Menu with wine at £105 per head and both felt it was good value. Each course was distinctive and exactly the right amount. We would never have chosen some of the suggested wines and were delighted with, for instance, the combination of Austrian wines and the first 2 courses. We sat down at 9 pm and the restaurant seemed to be pretty much full. Despite this, service was quick and efficient. High ceilings and boisterous diners (not when we were there) might combine to make the place a bit noisy but the 'buzz' level was perfect for us. Great Caipirinhas in the upstairs bar beforehand, too.
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Russell Barnes
Overall rating
Food 10 | Service 10 | Atmosphere 9 | Value for money 9
Tuesday, October 02, 2007

I cannot rate the food, service and ambiance of the Cinnamon club, as it exceeded both mine and my partners expectations.

I would highly recommend the Cinnamon club, to all of you traveling to London, who enjoy Indian cuisine , but would like to try something less traditional.

Thank you
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Katie-Jane Stewart
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Sunday, September 16, 2007

Today my friend and I had the most delicious lunch, we took advantage of the special 3 course lunch with the complimentary Bellini.

The food was extremely well presented,well cooked and very tasty.

Service was good and the waiters were very pleasant.

I can only say that it is grat value for money and I look forward to my next visit .
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Eunice Abbott
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Thursday, August 23, 2007

Being Indian,and more used to tradifitonal fare, was a bit wary of fusion cuisine. But had heard many good reviews about the cinnamon club and so was keen to give it a shot. And I must say I was not in the least bit dissappointed.All the stuff we ordered was very good.It was our anniversary and the chef sent us a complimentary platter of desserts at the end of our meal. It was beautifully presented with a fine selection of desserts and fresh fruits. We were very impressed. The only thing that was a bit disapointing was the mango kulfi(was a bit icy, not creamy as it should be).
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Radhika
Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 9
Thursday, August 16, 2007

Good food (although nothing special), beautiful decor, but why is the service so horrible. It took more than 30 minutes and 2 requests to get a bottle of water - 20 minutes to get a bottle of wine - in total 35 minutes from being seated to be able to order, but the worst thing is that the staff was very cranky. In this place, you would expect service with a smile. This is really the reason why we are not returning - food can be great, but if the staff is not attentive, it spoils a good evening out.
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annav
Overall rating
Food 8 | Service 4 | Atmosphere 7 | Value for money 6
Monday, August 13, 2007

We took advantage of the 3 courses & speciality bellini offer for £22 per person. We arrived at 6:30pm & with only 1 table seated, there was an eerie quiet - no music. However, given this is the old library, it is perhaps apt that the only noise is the moving of chairs and whispers? As the restaurant filled, the silence was broken. The service was attentive. The food was v good - the meat and fish melting under the knife. The décor is superb & following delicious desserts, we adjourned to the library bar. Expensive for the food you get but the setting is where the money goes.
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Laura - View all reviews by this user
Overall rating
Food 7 | Service 7 | Atmosphere 8 | Value for money 6
Wednesday, August 08, 2007