The Cinnamon Club

My wife and I visited the Cinnamon Club for her 5oth Birthday. We were told this is the place to enjoy a curry...how wrong! You are better off getting a Sainsbury meal deal at a lot lower price!

The club had a canteen atmosphere (some might say relaxing)...not.

The staff were very offish not at all friendly and smiley.

We nearly choked when we saw the prices on the wine list...starting from £75/£100 a bottle.

When the food came...another dissapointment...tiny, tiny portions, and luke warm.

We were in and out of the 'Club' in just over an hour, when what we thought was going to be a leisurely, intimate, authentic taste of India, turned out to be a rushed, mild tasting, pretentious canteen!

Do not go and waste your money...you have been warned.
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1 Overall rating
Food 1 | Service 1 | Atmosphere 0 | Value for money 0
Tuesday, September 07, 2010

Booked a table for 2 online for my wife's birthday. Sent a small message with the online booking explaining it was my wife's birthday and would love the dinner to be memorable... and it was!

As you walk up the stairs of this grand historical building with a twist, you are greeted by the receptionist who offers you a choice of two bars whilst we wait for our table. We went downstairs to the club bar where it was modern chill out area. We ordered a couple of cocktails and relaxed until the receptionist came to take us to our table (she picked up our drinks and set them on our table - nice touch). Dining area was elegant but bursting with sound as diners were talking openly/loud and made it much easier to relax, sit back and have a good time i.e. not boring.

A waiter came within seconds with the diverse and exiting menu. We ordered starters and mains and did not wait long until a complimentary appetiser presented itself on our table. Really tasty and a good start! The starters we ordered shortly followed and then another complimentary appertiser. This was also very tasty! Then our mains turned up and we ate most of it (were quite full already as you can imagine! but would have eaten it all as it was exceptional). Now for the fun part - we ordered the sharing desert where you get a bit of most of the deserts on the menu!! Yummy!! Whilst waiting for the deserts, we were personally greeted by the Executive Chef Vivek Singh who came to say Happy Birthday to my wife and a brief chat! It made us feel very special indeed!! Then came the army of deserts - with one in particular presented with a Happy 30th Birthday written on the front!! This had topped it off and made my wifes dinner that much more special!! Food and drink obviously costed a bit but you pay for something different and in a great setting with the right ambience - i would definately go again!!

The staff were hospitable, the ambience was perfect for a chilled night out, the food was excellent!
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Mr Johal
9 Overall rating
Food 9 | Service 10 | Atmosphere 10 | Value for money 8
Saturday, September 04, 2010

Where to start with this place? firstly seen many good reviews - elsewhere. we were full of anticipation -their food at the taste of london in Regents park was excellent.

However on entry you sea ahead of you a very large room that looks a little nondescript - a sea of tables and people -message to brain -service cant be good in here too big so turn right and you go into a high ceilinged room much smaller more intimate-great. However food actually pretty good but service not organised I had the menu with a wine for each course , my wife did not so after my course they would keep trying to take my wifes wine away-a little irritating.

Served by several different waiters feeling that no one was in charge or at least properly in charge -maybe it was that very large room we saw stuffed with customers.

And the prices here are attached to a rocket - the value equation here does not work on this showing its amazing its still going.
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alan fowle
5 Overall rating
Food 7 | Service 4 | Atmosphere 4 | Value for money 4
Friday, August 13, 2010

Very very bad atmosphere, waiting staf without smile, manager as well, i think it is a manager, was really sad face, no smile and to much serious, I didn't like it. Food very bad, horrible taste and too much spice even if we asked no spice food. Main waiter as well not professional, I think about the accent he was from France, very fake person and unfriendly...sure we never come back in the cinnamon club and never we advise it to our friends.
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Mister Adam
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Thursday, June 17, 2010

I visited Cinnamon Club after reading the reviews here. I was not impressed with the food and the service was not good at all. The portions were not as other restaurants. The waiters are not friendly
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3 Overall rating
Food 4 | Service 1 | Atmosphere 5 | Value for money 1
Wednesday, April 28, 2010

We had high hopes of the night having heard great things, but sadly the meal, while very good, did not quite live up to our expectations. The prices are certainly not bargain basement and the service was very slow. VERY slow. The evening was not a waste however, a delightful cocktail waitress called Carla kept us entertained, had the service in the restaurant come close it would have been an excellent evening out.
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James Thurgood
7 Overall rating
Food 6 | Service 6 | Atmosphere 10 | Value for money 5
Wednesday, April 28, 2010

We had a terrific night, the food was great and the service better!

A very attractive young lady, Carla I think, was very helpful, and a group of very fussy eaters all went home happy. We will definitely be back!
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RuggerGeoff - View all reviews by this user
8 Overall rating
Food 8 | Service 10 | Atmosphere 8 | Value for money 7
Tuesday, April 27, 2010

A really disappointing experience. I'd been looking forward to sampling The Cinnamon Club delights for some time. Sadly, despite some good food and an amazing Cinnamon Bellini, I left feeling somewhat let down. The critical piece of the experience that let it down was the service. From coat check, through pre-dinner drinks at the bar, onto a three course meal in the beautiful restaurant and back to coat check the service was genuinely appalling. Table service at the bar was slow and delayed (think we were forgotten), service at the table was very slow (we waited ages for our meals to arrive) and well below par (at one point I watched as a waiter reached over one of our guests to pour wine in the glass of another forcing our first guest to lean backwards, plates were cleared mid meal, our enthusiasm for the meal and desire to engage fully with the menu by asking questions about certain dishes was met with apathy, still water was poured into a glass of sparkling water...) nothing that sounds huge but the sum of the parts meant that we felt that neither the food nor the service warranted the sizable bill at the end. At over £100 a head with main courses topping out at £37 a plate poor service is simply unacceptable. The venue is well worth a visit. Its a listed building and the owners have managed to retain the beauty and character of the original library. I'd recommend a drink at the bar (the afforementioned Cinnamon Bellini is a must) to sample the atmosphere before popping off to find somewhere else to satisfy your stomach.
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Sonia - View all reviews by this user
4 Overall rating
Food 6 | Service 1 | Atmosphere 7 | Value for money 1
Thursday, April 08, 2010

It reminded me of Beadle’s About...

Five of my family dined in the Cinnamon Club last night. It was my dad’s 70th birthday so we were all pretty relaxed and looking forward to a lovely meal. Unfortunately this didn’t happen with lowlights including:

Initial impressions: Being offered water when we sat down and then repeatedly having to ask for water from 4 or 5 different waiting staff. Actually getting told by a waiter that he ‘wasn’t working our section so we had to wait and ask someone else’

First course: Waiting 1hr 15mins for our first course only to be told the chef had ‘lost our check’ and we would have to wait another 10 minutes. Guys... at least make up a better excuse. This makes your chef sound like a muppet and I’m sure he/she would be apoplectic to know his/her supposed ineptness was the reason for the delay

Main course: At £37 the seafood tasting plate is somewhat expensive. Despite the water and first course episodes I was still in a relatively good mood and really looking forward to a fantastic feed. I was left feeling underwhelmed and ripped off. The crab had shell in it, the halibut was overcooked and the king prawn cold. Not even close to expectations

Closing impressions: This was perhaps the best part of the whole meal. So unfunny it’s funny. While waiting for our coats and bags the Maitre d’ asked us how our meal was. I said the service had been appalling to which her response was to laugh and say ‘see you again’

I was left with a strange sense of paranoia and honestly thought the late great Jeremy Beadle has risen from his grave to surprise us. This hadn’t happened and it was in fact reality.

Go here if you enjoy being ripped off and frustrated. Don’t bother if you actually value good food and service. You have been warned!!!
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Rich
1 Overall rating
Food 1 | Service 0 | Atmosphere 1 | Value for money 0
Thursday, April 08, 2010

We booked here as we wanted something a bit different and very special for a family birthday. The building is stunning, absolutely beautiful and dressed to create a great atmosphere for dining.

Sadly however we were forced to spend far too much time looking at the room as the service was nothing other than astonishing - and not in a good way. Once seated, we ordered water for the table, 10mins later we had to chase this and they got it for us immediately. We ordered our meals and sat in excited anticipation....and sat some more, and then a little more. After 45mins and a bottle of wine, having received zero feedback from the waitress, we finally caught her eye and asked what the problem was. She went off to check and came back 5 mins later saying the chef had missed our check and was doing the starters now - they arrived 5mins later and to be fair were very good. Mains arrived on time (based on the starters extremely late arrival) and again were good. The waitress then, amazingly, started clearing our plates before one of us had finished (the birthday boy) - this is basic basic stuff, and disgusting in a venue trying to charge £37 for our main course.

They removed the starters from the bill, which is the only reason we paid the service charge. To ice the cake of disappointment, the cloakroom lady asked how are evening was, to which we responded that sadly the service had been terrible - she smiled, laughed, and said she looked forward to seeing us again. Sadly not.

Should the service improve, the food is good, but not nearly good enough to charge the prices they do.
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Eugene
4 Overall rating
Food 7 | Service 2 | Atmosphere 7 | Value for money 1
Thursday, April 08, 2010