Red N Hot (Euston)

Having enjoyed a few months of glorious food at this restaurant, I regret to report, it has gone seriously downhill, with the hiring of a ghastly manager. He's been there 3 weeks, and I have been twice, and the food tastes nothing like it did before when I gave this restaurant 10 out of 10. The kitchen is most likely unhappy, which shows in the food, undercooked and lukewarm, with seasoning completely off. The tofu dishes have all become cantonese influenced. The touches this cantonese manager brings to this szechuan restaurant is incongruous. (those are the very reason I avoid chinatown) There is nothing worse than a manager who neither understands the cuisine he is selling nor does he know the names of his chef, when I asked who cooked my food. His insincere attempts at being sociable is unpleasant, unnecessary and intrusive. I'm not surprised all the waitresses left, and I really like them, and this manager won't even give me a glass of water despite my having spent close to £50, for one person. I am never going back there again. Before I left I asked this manager why he was hired, and he said the owners wanted to keep the english customers happy. I suspect they will soon sell sweet and sour dishes and the chinese customers will go elsewhere for real szechuan food.
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2 Overall rating
Food 3 | Service 3 | Atmosphere 0 | Value for money 2
Wednesday, August 17, 2011

I gave this restaurant an unenthusiastic review last year, so I feel I should amend that because this restaurant has really pulled their socks up, with complete redecoration, new chef, and 'to die for' cooking!!! They now have without a doubt the best dumplings in London, and all the szechuan specialities are cooked to perfection. Several other parties at nearby tables, some english and some chinese, all commented that during the past month when this restaurant was closed for renovation and they went to other szechuan places, but they all return here because the food is the best. After the meal tonight, I am inclined to agree with them. ( I eat szechuan food on average once every two weeks) The service here is excellent. I should also mention that the chef is as lavish with his garlic as he is generous with the portions. I doggy bagged two thirds of the meal ordered because their dishes is double the size of other szechuan restaurants in chinatown. I can see myself becoming a regular at this restaurant for as long as they maintain this level of standard.
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10 Overall rating
Food 10 | Service 10 | Atmosphere 8 | Value for money 10
Thursday, December 30, 2010

Went there a couple of weeks with a Chinese friend after having been in China and was very impressed with the food. Had the spicy hot pot and it was amazing. Service was very helpful and friendly.

Atmosphere was a bit strange as we were, at the beginning, the only diners there, but as we spent more than 2 hours eating there, other patrons started to arrive.
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MGM
7 Overall rating
Food 8 | Service 7 | Atmosphere 5 | Value for money 8
Friday, April 23, 2010

I was looking at the more popular szechuan restaurants on london eating, and decided to try them all last week to find the best one. I was the only table at snazz, and the waitress told me it's been dead like that since their new owner took over. Apparently the previous management was so bad they ran the restaurant to the ground. snazz is now part of the red n' hot chain and soon will feature their menu. in the past couple of years, snazz has gone steadily down hill. once the food was so bad i complained to the manager, and he replied, in a offhand manner' depends on the chef's mood' . He really couldn't care less. I heard he was fired. the food this visit too was soso, really nothing to write home about. The price is the same as Barshu, but I would much rather go to Barshu, shortcomings and all, because at barshu the few dishes I stick to, invariably tastes the same and is lip smackingly good. For this, I put up with the unitemised bill, ( no idea what they charge me) and the legendary rudeness of the manageress. Snazz is a lot friendlier, but the coke was warm, things are just not quite as it can or should be with a tiny bit more effort. Unless they pull their socks up, I doubt if anyone would slap all the way to no mans land ( an obscure cul de sac in euston) to sample their moody chef's heartless cooking.
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4 Overall rating
Food 6 | Service 8 | Atmosphere 0 | Value for money 2
Sunday, March 28, 2010

We visited Snazz Sichuan on a thursday evening. Initially there were not many tables occupied but people started to pour in steadily, including a medium size party. Service was attentive and most informative from the begining, explaining the menu and making suggestions if asked. We enjoyed all our food, most notably the cold browm fungus in sesame oil and the "fishy" aubergines. My husband complained that the twice cooked pork belly was not spicy enough and still longs about Bar Shu reopening. I was fine with the hotness; I certainly found the prawns with cashnuts dish more than just fragrant!

A very recommendable venue for those that want to try something else beyond familiar Cantonese cooking.
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Susana - View all reviews by this user
8 Overall rating
Food 8 | Service 9 | Atmosphere 6 | Value for money 8
Saturday, August 15, 2009

Food here is just amazing, I went with my friends who lived in China for 3 years. I was told there was a hidden treasure near Kingscross.

We went there in Satuday the 2nd Augest, the restaurant is full. The service was very friendly and manager is very knowlegable gave us some very good advice and told us some stories about the dish we ordered. At the end of the meal, the manager took us to the gallery downstairs, and I was amazed by this hiddent secret.

There are some dish I would strongly recomond here:

Jelly fungus, the spicy crabs, snazz fried chicken, dry fried green beans.

We are going there next week.
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George
9 Overall rating
Food 10 | Service 10 | Atmosphere 7 | Value for money 9
Tuesday, August 04, 2009

HORRIBLE. Very very oily food. We had the dan dan noodles which consisted of a small tablespoon of ground pork with some noodles smothered in chilli oil. The only meaningful peppers around were the bright chillis on the neon sign outside. Very very disappointing. Bland and tasteless and severely lacking any fiery sze chuan peppers.

AVOID AVOID AVOID
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4 Overall rating
Food 2 | Service 6 | Atmosphere 3 | Value for money 3
Friday, June 19, 2009

I went with my sister on a Tuesday evening, and Snazz was fairly busy with a reassuring number of Chinese diners. As neither of us are at all versed in Sichuan cooking and went following a recommendation, we had little idea what to expect. However, we were prepared for something different, unlike many of the negative reviewers of the restaurant. It’s certainly a far remove from your typical Chinese take-away.

The waiters were friendly and offered guidance on the extensive menu, but we ploughed on, sticking largely to the dishes that were indicated as less spicy. We enjoyed everything we chose, which might have been luck rather than judgment, although we did avoid the more outlandish options such as intestines, pig ears and “strange-flavoured rabbit”.

Instead, we had the shredded chilli chicken, warm aubergines, twice cooked pork and gong po chicken. This was tasty and delicately flavoured yet at the same time fairly hefty food, so we weren’t able to clear our plates. However, it was an experience I would recommend. Next time I will be more adventurous with the chillies too
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Forth Bridge - View all reviews by this user
7 Overall rating
Food 8 | Service 7 | Atmosphere 6 | Value for money 7
Monday, March 02, 2009