Great Queen Street

I went here for an ad hoc meal with friends and I am pleased to say my experience of the service was the complete opposite to that of some of the reviewers on this site.

Despite arriving without a booking on a busy evening we were taken downstairs to a table in a lovely bar area and looked after with drinks and free nibbles (lupin beans and pork crackling) while we waited for our table upstairs. And boy was it worth the wait. . . We had an amazing venison pie for 2 (that could have easily fed 3-4) with a suet pastry crust to die for, some gorgeous and reasonably priced Sancerre and very friendly and relaxed service.

In my opinion the place is a real gem hidden amongst the generic chains in Covent Garden and I'm heading back there this weekend.
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S McColl
9 Overall rating
Food 10 | Service 9 | Atmosphere 8 | Value for money 8
Friday, November 13, 2009

Went here with a friend about a month ago. Although slightly noisy (which IMO just adds to the atmosphere), the service and the food were good.
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derick - View all reviews by this user
8 Overall rating
Food 8 | Service 7 | Atmosphere 7 | Value for money 8
Wednesday, August 26, 2009

We went here yesterday and we were very disappointed. We had made a reservation for 8pm but ended up waiting for more than 30 minutes. The manager was rude and unhelpful, claiming that “British people are used to waiting”. Eventually we left and therefore cannot comment on the food, but the service was terrible. I would recommend tourists avoid this place!
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0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Wednesday, August 26, 2009

I totally agree with StowEater et al - the dire service in this place absolutely lets it down. I used to rate this place highly . The food has gone downhill in the last few months, but the most noticeable thing is the worst service I've ever experienced. It's so rude and inept, it's almost impossible to get over it whilst you're there - not writing down orders, getting orders wrong (fine so far) but then becoming incredibly rude and indignant when this is pointed out. The trouble is that this approach to customers seems to be led by the Aussie manager, who obviously sets the tone for all the other staff. Genuinely unpleasant.

In short - avoid at all costs. Unless you like a large side of arrogance and petulance with your food, don't bother trying Great Queen Street.
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2 Overall rating
Food 3 | Service 0 | Atmosphere 1 | Value for money 3
Monday, May 18, 2009

I've been to Great Queen Street twice now and been very impressed both times. The restaurant is set up nicely so it feels comfortable whether you are there as a table for 2 or table for 8.

Great food, especially for sharing - the rib of beef for 2 is some of the best beef I've ever eaten. Haven't tried it, but the beef wellington (for 5) looked phenomenal.

The wine list is priced very nicely with quite a good selection. The rib of beef and a bottle of Priorat makes for a great dinner out.
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NB - View all reviews by this user
8 Overall rating
Food 9 | Service 8 | Atmosphere 8 | Value for money 7
Thursday, February 12, 2009