L'Autre

A few of us went here for our work Christmas party thinking it would be quite quirky. We were put downstairs near the kitchen area and were shocked to find that most of the heated food was microwaved! The mexican and polish menus are seperate and not fused. Nonetheless, all the mexican echiladas were bland, cold and as mentioned before heated in the microwave. Most of us were unable to finish off our plates. I have been living in London for nearly 20 years and this is the worst restaurant I have eaten in. How they have remained in business is a mystery. Avoid.
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3 Overall rating
Food 1 | Service 7 | Atmosphere 1 | Value for money 1
Thursday, December 22, 2011

I visited this place yesterday and believe me, I will not be going back there.

This restaurant serves Mexican and Polish food- I am Polish myself and I have ordered only Polish dishes. I know exactly how they should taste, the quality of food was very poor so I wonder how they manage to make Mexican dishes, bear in mind that all cooks are Polish as I was sat right next to the kitchen and could hear them talking…

For the start our table was dirty: someone was having dinner before us and this table was just not changed/cleaned. My fork was sticky..

We have ordered Polish dumplings-they were 'ready made' and for sure bought in a shop, they were also heated up in the microwave, just like the rest of all dishes!!!!! The price of this dish was 12£ and believe me, for this money I would expect them to be 'home made' and freshly taken out from the water like any pasta dish .They also got cold within 3 min from serving them.

We had some red wine which really tasted like water.

We also ordered some sausages from wild boar- they were served with lumpy mash potatoes and some mushroom sauce which did not have any taste of mushrooms. The sausages were also for sure not Polish as we make them in a different way, these ones tasted like typical English sausages bought in Sainsbury`s.

We did not complain on the spot as I know that you would not win with Polish. They have no clue how to make Polish food in that place, there is no ambiance and it is very much overpriced!!!! For that reason, please don`t spend your money there.
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Nana
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Thursday, November 10, 2011

Never send back the wine here!

The waitress got really annoyed and sent her boss to our table to let us know that it was nothing wrong with the wine. He also said we would probably not like the the second wine we chose.

We had to ask twice for the water we ordered and one of our guests got the wrong food.

The food was quite good, but the service was appalling.

Then.. They normally give you a polish shot before you go.. We didn't get any.

So.. Please go here and do not accept he wine. Please do.
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party of three
4 Overall rating
Food 7 | Service 0 | Atmosphere 5 | Value for money 5
Saturday, August 20, 2011

I visited this restaurant last night with a Polish friend. The food was excellent & although the restaurant was very busy the service from the waiter was second to none. As a wine lover I was very impressed with the extensive wine list. The décor is very cosy & choice of background music made for a very relaxing evening. I will definitely be recommending this restaurant to all my family & friends.
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Erica
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Saturday, July 30, 2011

Good and friendly service.

The food - excellent. Been there for a couple of times for lunch.
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Des1966 - View all reviews by this user
8 Overall rating
Food 8 | Service 8 | Atmosphere 9 | Value for money 7
Friday, July 22, 2011

I visited this place twice but after the second time I will never go back!!! The first time I've ordered dumplings with Barszcz. Being Polish- I know exactly what to expect especially as the dumplings are my favourite dish. The meal was very good and next time I was in the are I decided to have it again. My dumplings arrived to the table not fully cooked and after I complained the waited replied: "We will check" ??!!!!

After a few minutes he came back to our table saying: "The girls have checked the dumplings and this is how they are supposed to be". Not only he denied the fact the dumplings were not cooked properly but also stated that this is how they served them!

(note: the dumplings I had when first visited the place were perfectly cooked)

I didn't hear a single word of apology...

Now, this is most outrages customer service I've ever experienced and very disappointing considering that both me and the waiter were Polish.
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Karolina
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, July 10, 2011

I don't often go to London but when I do I eat here. I absolutely love it. I haven't been for a few years but the food and atmosphere is great. I can't remember the service, so it cant have been bad. I currently live overseas but I'm due to return to the UK in the summer. This will be my first night out as soon as I can organise a babysitter.
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Jane Jackson
8 Overall rating
Food 8 | Service 7 | Atmosphere 9 | Value for money 8
Saturday, May 14, 2011

I love this restaurant! The best restaurant I have ever visited!!!!
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Anna
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Wednesday, November 10, 2010

My wife and I have been eating at this restaurant for over 16 years, and we never fail to have one or two meals there while in London.The food is excellent and the ambiance is as strange as the combination of Polish and Mexican dining. If you love out of the way places and are, or were a fan of Greta Garbo, you are going to love L'Autre's. This was her favorite restaurant in London, and her pictures still grace the walls. The reason for the odd combination of cruisine dates back to when the chef at L'Autre's used to supply meals to the Mexican consulate, which was or is, located a few blocks away. Enjoy a night a night at this quirky restaurant...the food is excellent, the service is friendly, and I believe its still family owned.
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Vern Naden
8 Overall rating
Food 8 | Service 7 | Atmosphere 8 | Value for money 7
Thursday, September 09, 2010

I've been to l'Autre a few times, including last night. I enjoy the quirkiness of the Polish / Mexican mix. There's bound to be something for everyone, and the generous portions of hearty food ensure no one goes hungry. I prefer the Polish specialties - nowhere else I go serves pierogies and borscht - while the Mexican (more Tex-Mex really) standards represent solid comfort food. Service has always been acceptable - no bowing and scraping for sure, but no delay to get another drink. The atmosphere in the dining room is very good; not too crowded, and doesn't get noisy. I haven't sat downstairs and would probably avoid that.
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matt
8 Overall rating
Food 9 | Service 7 | Atmosphere 8 | Value for money 8
Wednesday, July 28, 2010