Harbour City

Won't be going again. Ordered set meal. Starters oversalted. Duck overcooked.

Waiters over exuberent. The plates were being cleared before we had finished eating. Felt that 30 minutes was our maximum time at a table. When bill came it was difficult to understand and still think they overcharged us. Waiters not able to explain how it was made up. Toilets need a refurb. Glad to get out.
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Jeanie
3 Overall rating
Food 3 | Service 3 | Atmosphere 2 | Value for money 2
Sunday, April 22, 2012

We have been going to Harbour city for over ten years, with our three children, relatives and friends. The staff have always been courteous and the food wonderful. It has become a regular fixture for when we are visiting London.
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Marc Hamilton - View all reviews by this user
7 Overall rating
Food 8 | Service 7 | Atmosphere 7 | Value for money 7
Wednesday, March 14, 2012

Not only were the prices ridiculous for the quality of the food, but the place was FILTHY (the bathroom reeked and there was a thick layer of dirt on the sink). The food was unexceptional. The staff was a nightmare. When we asked for details about one of the items on the menu, the waitress started to yell and said something incomprehensible. When she brought the rice, she put it violently in our plates, spilling some of it in my bag, and some in my friend's boots. She then collected the plates and almost smashed them in anger (I don't know why) and practically threw the card reader on the table. An awful place. It ruined a perfectly good day.

We have spent about £25 each on average-sized portions. When we left, we turned around the corner and found a nice looking bistro with fixed prices. (£6.50/person). I regretted not going there.
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Julia
1 Overall rating
Food 3 | Service 0 | Atmosphere 0 | Value for money 0
Tuesday, February 28, 2012

Very tasty! Me and a friend went the other week at it was incredible -- five dim sum dishes for about £8 each to me SCREAMS value for money, and it was ever so tasty. Average dim sum dish around £2.30-2.50, the only thing I would say is that Chinese tea was expensive at £3.00 a pot. I am ticking down the days till I can go there again! Staff were exceedingly polite, thanking me, and seeing we were okay, refilling our tea water... WOULD RECOMMEND.
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Becky
8 Overall rating
Food 9 | Service 8 | Atmosphere 8 | Value for money 8
Saturday, November 26, 2011

it reminded of a cafeteria. we had a set menu. The crispy duck was good but to be honest the rest was pretty bland.
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4 Overall rating
Food 3 | Service 4 | Atmosphere 3 | Value for money 6
Saturday, July 09, 2011

Location and service are excellent but the food is very poor and the something not right about the drinks. Also it doesn't cater well for veggies. Overall it isn't very nice and I wouldn't come again. Also very overpriced.
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Dylan
5 Overall rating
Food 3 | Service 8 | Atmosphere 6 | Value for money 2
Tuesday, May 31, 2011

Good points: Clean restaurant, nice toilets, passable food.

Bad points: Waiters. They were dreadful, brusque - not one smile, not one 'how is your food'. When giving me a napkin, the chap threw it at me! When I paid the bill, not even a 'thankyou'.

Considering the food's not much better than a high street takeaway, I certainly wouldn't recommend this place.
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3 Overall rating
Food 5 | Service 1 | Atmosphere 1 | Value for money 3
Friday, April 01, 2011

Worst service I have received in a restaurant in the country. We did not get asked our drinks order until 30 minutes after we entered. Our starters did not arrive until 1 hour and 15 minutes in. We had to ask for cutlery 3 times and the rice was brought out a long time before our main meal which meant it got cold. The staff were extremely rude and although this may be a one of we certainly won't be returning.
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3 Overall rating
Food 7 | Service 0 | Atmosphere 3 | Value for money 0
Monday, March 21, 2011

I have been going to the Harbour City for nearly 30 years my Singaporean wife will eat Dim Sum no where else when we visit London. The service is very Chinese (If you don't like it don't come again cause there are thousands of others who will!) I have never been treated other than with respect, the restaurant is very busy and how the staff handle the stress I don't really know. As western people can be so very rude yet expect to be treated like royalty. So be wise be nice be understanding and you'll have a great meal. Our next vist 5th Feb 2011
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Peter C Byron
8 Overall rating
Food 10 | Service 6 | Atmosphere 8 | Value for money 9
Sunday, January 30, 2011

My last 4 trips to London have included ameal in Harbour City. My sister who lives in South Africa insists we go there for a meal when we are in in London at the same time. The service is not the best (the waitstaf f can be a little rude) but the food is well-worth putting up with the staff. (Last time we were there one of the members of BBC's "Last Restaurant Standing" was waiting for a table).

We always order a variety of appetizers and never disappointed 5 stars from me!
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8 Overall rating
Food 10 | Service 6 | Atmosphere 6 | Value for money 10
Tuesday, September 14, 2010