Ma Cuisine Le Petit Bistrot (Twickenham)

Some may complain about the service or others about the food. Mine is about the fact that having booked a table the day before and accepted the set menu on the day we were charged £100 a head. This is the "Open Food" option.

We were never told about this on the website, on a printed menu or in person by the waiter.

Not wanting an argument in a busy restaurant we resolved to sort it out later. Big Mistake.

This restaurant has refused to respond to phone calls and e-mails. They seem content to ignore their customers.

So beware, if you are a Ma Cuisine customer and have a complaint they aren't interested in you. They don't care.
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Dr Simon Hall
3 Overall rating
Food 4 | Service 1 | Atmosphere 4 | Value for money 1
Monday, April 25, 2011

I have eaten at Ma Cuisine several times over recent months and have nothing but great things to say. Not sure whether the negative reviews are genuine but if they are, the restaurant has certainly taken note and addressed any issues, since both food and service are now great.

My most recent visit was with a couple of fairly discerning friends over the Easter weekend. We all had different starters and mains and all the plates went back clean - no mean feat, especially after the onion soup. If you want good food in a relaxed neighbourhood location without breaking the bank, Ma Cuisine fits the bill.
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8 Overall rating
Food 8 | Service 8 | Atmosphere 8 | Value for money 8
Tuesday, April 14, 2009