Nobu

Sadly the maître d’ Wednesday 27th July (from 18:00) was so rude the experience was not at all pleasurable. Apparently, it is expectable to answer the phone rather than attend to the people standing in front of you.

Then on leaving the restaurant, we had to wait again while she finished her conversation (with her colleague, something very important regarding Facebook) before she would return our overcoats which were then dumped at the end of the counted.

Rude on arrive, rude on departure.

Food however, excellent.

Nobu management, get yourself some decent staff!!
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7 Overall rating
Food 10 | Service 6 | Atmosphere 7 | Value for money 6
Thursday, July 28, 2011

Went to Nobu (in Metropolitan hotel) tonight, and must say I was disappointed when leaving the restaurant : -

Negative points :- Big let down on the Wagyu beef, it was too chewy

- The drinks that we ordered came after our starter - I would never have expected that at any decent restaurant, let alone a high end restaurant

- The decor is looked dated, tables too close together, felt like a canteen, rather than a top restaurant in London

Positive point :- The waiter was very knowledgeable when we were ordering, he was able to explain the menu, charateristic of dishes, etc

Overall - I just feel this place is overhyped, didn't really feel that we were looked after properly. For similar amount of money, I have had much better dining experience in other high end / Michelin star restaurants.

This was our first and last time to this Nobu.
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Joe
5 Overall rating
Food 6 | Service 7 | Atmosphere 4 | Value for money 3
Sunday, February 13, 2011

I've been to Nobu one month ago...I'm really disappointed, the staff was really fair, the food good but nothing special... But the atmosphere was really nice! I was expecting more, I don't think I will come once again...
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6 Overall rating
Food 6 | Service 2 | Atmosphere 9 | Value for money 5
Friday, February 11, 2011

My partner and I went to Nobu for the first (and last) time last Saturday. The service was poor and inattentive. I had to ask several times for our wine to be topped up after a very long wait between refills. Our steak was over cooked even though our waitress specifically asked us how we wanted this cooked.

The staff were all friendly enough, but the restaurant was very busy and had the feel of a cafeteria. The food was ok but far from exceptional. Only the price of the lunch and the service charge were exceptional. When you charge exceptional prices, its reasonable to expect exceptional service and food.

We were greatly disappointed and will not be back!
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S.Stevens
4 Overall rating
Food 5 | Service 3 | Atmosphere 4 | Value for money 2
Tuesday, November 02, 2010

I have been to this branch of Nobu on three occasions and each time it has been a major let down. I keep hoping that the food and service will improve, because the ambience is very good, but it does not seem that will ever happen. The food is very average and the tables are too close to each other which is not ideal for a romantic meal. Worth a visit just to cross it off your list. Never again.
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Jamil Ahmud
4 Overall rating
Food 2 | Service 2 | Atmosphere 9 | Value for money 2
Tuesday, October 05, 2010

Nobu is a very casual place to wine and dine. I love sushi and I was looking forward to having a meal there but it was not as good as I expected. People are attracted to a restaurant by more than just good food and unfortunately, the decor at Nobu in London was unattractive.

The staff were kind, friendly and helpful. The dishes were delicious but nothing more special than the other sushi restaurants I have been to.
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EFTYCHIA CHARALAMBOUS
7 Overall rating
Food 7 | Service 8 | Atmosphere 5 | Value for money 8
Tuesday, August 10, 2010

I am a big fan of Nobu for the last 10 years however something really bothers me.

Many people complain about service this and that but i feel they are really good at what they do however one thing I wish they would change which is policy about Bluefin Tuna.

Thirty-one stars including Sting, Elle Macpherson, Woody Harrelson, Charlize Theron and Sienna Miller have written a letter to the owner asking him to take it off the menu so that they can "dine with a clear conscience." Under pressure, the London branches of the sushi bar have agreed to put a note on the menu informing patrons that the fish is endangered. Nobu has said that "the sushi made of bluefin tuna is "a cultural institution in Japan and there is still an enormous demand for this delicacy at all our restaurants."

Nobu only went as far as to state an endangered spice next to blue fin on the menu...hm???

The response here from the owner is based on not much intelligence or responsibility for the future generations to come. What about his cultural institution when there own people have not only killed all the bluefin but subsequently harming what they see as there rights and cultural institution?

It is so surprising that the people that should take care the most do the worst.

Is it not better to take it off the menu and maybe let the bluefin recover and see all our generations to come also enjoying this amazing fish???

Shortsightedness and financial gain now will leave the future bleak.

If the people of Nobu can not do the right thing maybe we can. Still enjoy Nobu just dont order anything that is an endangered specie!
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Sarah
6 Overall rating
Food 0 | Service 7 | Atmosphere 8 | Value for money 7
Saturday, July 03, 2010