Carluccio's (Fulham Rd)

236 Fulham Road, Chelsea, London, SW10 9NB - View on a map
Telephone: 020 7376 5960

Overall 1.0
Food 1.0
Service 1.0
Atmosphere 1.0
Value 1.0
Based on 1 reviews

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Booked a table here for 8 about one month ago it was a disaster from start to finish . Not enough staff for a start, Loads of dishes on menu had run out by 8.30 ! when we eventually placed our order it was 1 hour and 10 minutes before we received our starters which were stone cold. We didn't stay for our mains and left. I complained directly to customer services at Carluccios and received an email saying that they had a very busy day there and indeed there were many upset customers. They offered me another evening there and when I replied to the email they didn't even bother to respond to me. Absolutely disgusted with the restaurant and their customer service.
Comment on this reader review

Katie Denn - View all reviews by this user
Overall rating 1 stars
Food 1 | Service 1 | Atmosphere 1 | Value for money 1
Monday, April 14, 2014

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