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I think if you're genuinely expecting authentic Japanese grub, you've stumbled into the wrong establishment. But I wouldn't deem the food inedible and does the job in filling you up with hot food.
Find it a smidge bewildering that they can't seem to coordinate the effort of getting the rounds of food out for your table at the same time so you don't have to wait 10 minutes for your colleague's course to arrive or vice versa, by which time dishes are left to get cold, unless you insist on them starting first, but I'm sure there is method to the madness.
Service could be a little less snotty - you'd often be forgiven for having momentary heart failure thinking perhaps you've walked into a 5 star in your underwear by the way a couple of the waitresses there glare at you - but as long as you ignore them and give them a perfunctory-with-a-hint-of-patronising smile whenever they bleat at you, you'll get through relatively unscathed.
All in all, the experience is blah - not hugely better than your average fast food gaff, if I'm honest.
Comment on this reader review
Food 3 | Service 1 | Atmosphere 1 | Value for money 3
Sunday, June 20, 2010