Masaledar

Food - Very good, especially the mixed grills. Curries are not bad, prawn curry really nice, meat curries terrible.

Ambience - Very good, only if you're NOT in the back of the restaurant where other people can get loud.

Variety - Good, tastes different to the other restaurants on the strip.

Cleanliness - Could and should be better. Very dirty crockery and glasses. Kitchen looks very dirty too. Main restaurant area is fine.

Service - BLOODY AWFUL! If I could give Maseldar waiting staff a minus score, I would! THE WORST waiters and waitresses I have EVER encountered. Not a brain cell between them, and are extremely rude and incapable of serving a group in a dignified way. They throw food down at you and grunt if you ask them for anything. Had to ask 3 times for clean wine glasses. Twice for still water and a massive argument ensued after they disposed of our cake box and decided that an oil stained dirty box would be a good replacement. Totally inept and unfortunately overshadows the good food. Fire the lot of them and get some decent waiters in, clean up the kitchens and improve the customer service and you will have a good restaurant.
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Koke
4 Overall rating
Food 7 | Service 0 | Atmosphere 5 | Value for money 2
Tuesday, January 17, 2012

I love this place. I'm genuinely shhocked to see so many bad reviews. The food is excellent (try the fish Pokora for a starter) and I've never had any issues with the service (despite all the bad reviews stating the opposite). Great prices and BYOB means it's a total bargain. Give it a go. You'll taste the difference to your bog standard restaurant/takeaway.
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Andrew Ward
9 Overall rating
Food 10 | Service 8 | Atmosphere 8 | Value for money 10
Monday, December 12, 2011

really nice, so many of the indians near by are take away or not nice inside. this is one that is actually nicely done inside and is more of a restaurant than quick curry.
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8 Overall rating
Food 8 | Service 8 | Atmosphere 7 | Value for money 9
Friday, August 26, 2011

Not sure it the food is Halal even though they do state Halal. Curry didn't taste too good and it seemed like they used old meat. Would not be ordering from here again, also it is very overpriced.
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Adeeba
1 Overall rating
Food 0 | Service 1 | Atmosphere 1 | Value for money 0
Thursday, April 07, 2011

A posh looking restaurant in the heart of Tooting competing against the other well known restaurants.....what a joke ! They think they are in Central London.

We used our McCoy crisps voucher to take advantage of the free dish (if one dish is purchased). We asked the owner if we ordered a Biryani and chicken dish, which one would be free as per the voucher, so was advised that the cheapest would be free. They brought the biryani with some disgusting looking and tasting vegetable sauce along with the chicken dish and other accompaniments.

Food over, time for the bill, was surprised to see we had been fully charged for the 2 dishes. So when we asked, they told us that the vegetable sauce is free (which was of course £3.95 but with discount £0). So we were furious because we did not want the vegetable dish with the biryani in the first place, so called the manager over.

How arrogant was he ? "No sorry sir you HAVE to pay this, it is company policy to charge for the vegetable dish and then give it free". So called the waiter over who had agreed and of course he denied immediately....do we have a leg to stand on ?

Would have agrued and mentioned trading standards and all that, but why bother with a place like this for a measly £6 and wasting your energy (which is more valuable).

The food was not particularly anything to sing and dance about either....only very costly for Tooting. Service was a total shambles, the waiters looked like they had not heard of the word "smile" (Maybe they also charge for that).

So this is how they rip of the customers off and make their money so they can invest further in the shiny looking glass mirors and candles.

Will I be visiting the place again.....Absolutely NOT, even if they offer me a free dish.......(Of course agreed in writing first).
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2 Overall rating
Food 4 | Service 1 | Atmosphere 2 | Value for money 0
Friday, February 11, 2011

Masaledar is one of Tooting's best Indian restaurants, serving delicious cuisine every day. Masaledar Restaurant has a whole new improved Menu and Venue. The food is great and the service has also improved. It is now much more sophisticated and is family friendly.

If you would like to have a taste of the Asian flavour Masaledar Restaurant is the place to be !!!

It has good transport links and it is worth a visit to taste the mouth watering food !!
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azangie - View all reviews by this user
8 Overall rating
Food 9 | Service 8 | Atmosphere 9 | Value for money 7
Wednesday, June 09, 2010

Very Poor Service. Our delivery took over an hour to arrive and the order was wrong. When I pointed this out to the delivery driver he was very abrupt, stand offish and rude saying that we were wrong (!) they would not offer a discount or provide us with the missing food unless we paid! I called the restaurant to complain and they offered to send the missing food to us free of charge but it was never delivered!!! The worst service I have ever received from a Take away service. Avoid!
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0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, December 05, 2009

My husband and I were weekly customers at Masaledar for three years - roughly spending £100 per month. We ordered a takeaway last week. They said it would be there in an hour - after 1.5 hours it still hadn't arrived. When it did, I rang the restaurant and asked for a small discount off the bill. Total bill was £28 and I asked to pay £20 on the basis it was so late and arrived cold. Despite our 3 years of custom (I calculate we probably spent £3500 with them in total over that time), they refused to take any more than £3 off the total bill. We told the manager that for the sake of £8 they would lose our custom and they still refused to comply, rudely telling us to just send the takeaway back with the driver. Absolutely appalling and shocking that in these times (where they have openly said they are losing business), they were prepared to lose £1200 of business annually from loyal customers for the sake of £8. Summary - we've taken our business to Spice Village.
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Lara
1 Overall rating
Food 5 | Service 0 | Atmosphere 0 | Value for money 0
Monday, July 27, 2009

Some friends and i went there at the weekend. Mouth watering sizzling grills, Excellent main dishes and very attentive friendly service!! Will go again!!
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Emma
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Monday, April 20, 2009

Live in tooting and eat here on a regular basis both with friends and just myself and my wife.

The service has always been attentive, the food is some of the best in the high street.

Would reccommend to all!
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Bob
8 Overall rating
Food 9 | Service 8 | Atmosphere 7 | Value for money 9
Tuesday, February 24, 2009