Masaledar

I've never felt the need to write a review on a food place before but considering some of the poor reviews Masaladar has on here, I feel I should give my opinion. Having lived in the area for five years, this is the ONLY take-away our house uses for curry. The lamb karahi is quite simply, the best curry I've ever tasted. Spectacular - especially when combined with their mixed grill!

We have also eaten in there & found the decor & service to be impressive. Definitely worth a visit. I'm not trying to make light of other people's disappointing experiences but Masaladar is more than capable of satisfying its customers. If you ask nicely, they'll even cook you up a mean phal!

Best curry house I've tried in London. Simple.
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Danny
8 Overall rating
Food 10 | Service 7 | Atmosphere 7 | Value for money 8
Friday, January 04, 2013

Don't know what everyone is complaining about! I loved the food (best curry in tooting and I've lived here for 5 years) and service was really fast- slightly more expensive than Lahore, Mirch etc. but considering the difference in decor this isn't surprising!
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8 Overall rating
Food 9 | Service 8 | Atmosphere 7 | Value for money 7
Tuesday, December 18, 2012

service is very nice in food is the grills are nice but the main dish are not good
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7 Overall rating
Food 5 | Service 9 | Atmosphere 6 | Value for money 7
Tuesday, July 10, 2012

Horrendous service for takeaway. I am not one to write reviews and u hate complaining but this warrants a complaint and a warning to other people who want to order a takeaway from here!

We were told when calling that our food would take between 45mins to 1 hour. After 1 hour we called to politely ask where our takeaway was. The man on the phone was very abrupt and told us that the rain had delayed our order. After another 30mins we were STILL waiting so called again, only to be told that they would chase our driver and call us back. After another 10mins still no word, we called and asked for a) a substantial discount or b)to cancel the order. We were told we could have 10% off and the driver would be there in 5 mins,

A further 10 mins later and still no driver. We cancelled the order and the man on the phone simply hung up on us.

I know that they must have a lot of pressure, but seriously...that's ridiculous.

IF YOU'RE SENSIBLE, TAKE MY ADVICE AND FIND SOMEWHERE ELSE TO ORDER CURRY.
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0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, June 03, 2012

Food - Very good, especially the mixed grills. Curries are not bad, prawn curry really nice, meat curries terrible.

Ambience - Very good, only if you're NOT in the back of the restaurant where other people can get loud.

Variety - Good, tastes different to the other restaurants on the strip.

Cleanliness - Could and should be better. Very dirty crockery and glasses. Kitchen looks very dirty too. Main restaurant area is fine.

Service - BLOODY AWFUL! If I could give Maseldar waiting staff a minus score, I would! THE WORST waiters and waitresses I have EVER encountered. Not a brain cell between them, and are extremely rude and incapable of serving a group in a dignified way. They throw food down at you and grunt if you ask them for anything. Had to ask 3 times for clean wine glasses. Twice for still water and a massive argument ensued after they disposed of our cake box and decided that an oil stained dirty box would be a good replacement. Totally inept and unfortunately overshadows the good food. Fire the lot of them and get some decent waiters in, clean up the kitchens and improve the customer service and you will have a good restaurant.
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Koke
4 Overall rating
Food 7 | Service 0 | Atmosphere 5 | Value for money 2
Tuesday, January 17, 2012

I love this place. I'm genuinely shhocked to see so many bad reviews. The food is excellent (try the fish Pokora for a starter) and I've never had any issues with the service (despite all the bad reviews stating the opposite). Great prices and BYOB means it's a total bargain. Give it a go. You'll taste the difference to your bog standard restaurant/takeaway.
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Andrew Ward
9 Overall rating
Food 10 | Service 8 | Atmosphere 8 | Value for money 10
Monday, December 12, 2011

really nice, so many of the indians near by are take away or not nice inside. this is one that is actually nicely done inside and is more of a restaurant than quick curry.
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8 Overall rating
Food 8 | Service 8 | Atmosphere 7 | Value for money 9
Friday, August 26, 2011

Not sure it the food is Halal even though they do state Halal. Curry didn't taste too good and it seemed like they used old meat. Would not be ordering from here again, also it is very overpriced.
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Adeeba
1 Overall rating
Food 0 | Service 1 | Atmosphere 1 | Value for money 0
Thursday, April 07, 2011

A posh looking restaurant in the heart of Tooting competing against the other well known restaurants.....what a joke ! They think they are in Central London.

We used our McCoy crisps voucher to take advantage of the free dish (if one dish is purchased). We asked the owner if we ordered a Biryani and chicken dish, which one would be free as per the voucher, so was advised that the cheapest would be free. They brought the biryani with some disgusting looking and tasting vegetable sauce along with the chicken dish and other accompaniments.

Food over, time for the bill, was surprised to see we had been fully charged for the 2 dishes. So when we asked, they told us that the vegetable sauce is free (which was of course £3.95 but with discount £0). So we were furious because we did not want the vegetable dish with the biryani in the first place, so called the manager over.

How arrogant was he ? "No sorry sir you HAVE to pay this, it is company policy to charge for the vegetable dish and then give it free". So called the waiter over who had agreed and of course he denied immediately....do we have a leg to stand on ?

Would have agrued and mentioned trading standards and all that, but why bother with a place like this for a measly £6 and wasting your energy (which is more valuable).

The food was not particularly anything to sing and dance about either....only very costly for Tooting. Service was a total shambles, the waiters looked like they had not heard of the word "smile" (Maybe they also charge for that).

So this is how they rip of the customers off and make their money so they can invest further in the shiny looking glass mirors and candles.

Will I be visiting the place again.....Absolutely NOT, even if they offer me a free dish.......(Of course agreed in writing first).
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2 Overall rating
Food 4 | Service 1 | Atmosphere 2 | Value for money 0
Friday, February 11, 2011

Masaledar is one of Tooting's best Indian restaurants, serving delicious cuisine every day. Masaledar Restaurant has a whole new improved Menu and Venue. The food is great and the service has also improved. It is now much more sophisticated and is family friendly.

If you would like to have a taste of the Asian flavour Masaledar Restaurant is the place to be !!!

It has good transport links and it is worth a visit to taste the mouth watering food !!
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azangie - View all reviews by this user
8 Overall rating
Food 9 | Service 8 | Atmosphere 9 | Value for money 7
Wednesday, June 09, 2010