Aubaine (Regent St)

Very average, bland food but service was good.
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5 Overall rating
Food 1 | Service 9 | Atmosphere 9 | Value for money 2
Thursday, April 12, 2012

I booked a table Aubaine yesterday over a telephone and during this process a member of their team asked for my e-mail address and my job role, given they already knew which company I was calling from. At no point did she say that these details would be used for advertisements and that I would be added to e-mailing list. This morning I received an e-mail from their company with a welcome to their e-mail club. I thought the detail was given for booking a table and I definitely did not opt in to any e-mails.

Needless to say it is not acceptable to add anyone to an e-mail list without asking and receiving their consent to this! I have had many enjoyable dinners at the restaurant in the past but something has happened during the last months as the prices have gone up and their service has become slow and non-existent. Far cry from days when they had reasonable prices and great staff.

Be careful of the dubious ways of adding you to their e-mail list if you do decide to go there!
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2 Overall rating
Food 3 | Service 1 | Atmosphere 3 | Value for money 1
Friday, August 12, 2011

Things have clearly changed since the last review in Dec. 2010...

We chose Aubaine because all the other restaurants in Heddon St. were crowded and it wasn't: we should have guessed why...

The food was acceptable, but cold and overpriced (though it is just off Regent St.). The wine list was fine and probably priced at the higher side of average.

The waiting staff were perfectly pleasant, but didn't seem at all experienced, which created a poor impression.

The low point came with the arrival of ketchup and mayonnaise both in little Heinz pots! Even if Heinz were a French company, this would still have been totally unacceptable. The lack of presentation is one thing, but for a "French" restaurant to serve Heinz mayonnaise.. !! When we asked for some French mustard, the waiter told us there was none. I called over the maitre d', who told me that the order had not yet arrived. When I pointed out that they sell Maille mustard at the Tesco down the road, he shrugged. However, to his credit, we were not charged for one main course.

In short, a well-located, nice-looking restaurant let down by indifferent food and mediocre service. Not at all an authentic French experience. What a shame.
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R - View all reviews by this user
4 Overall rating
Food 4 | Service 3 | Atmosphere 4 | Value for money 3
Friday, July 08, 2011

This restaurant had a warm and welcoming service. The food was amazing and the options of dessert could not be faulted.

An all round excellent experience again
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Alveena Butt
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Friday, December 10, 2010

Poor service. Poor value. Location good. Food once it arrived average.
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Dave Peacock
2 Overall rating
Food 6 | Service 1 | Atmosphere 1 | Value for money 0
Monday, July 05, 2010

went in terrasse for a quick lunch.... great food and reasonably priced (the best value for money in heddon street) compared to the other restaurants in the street. service can be a bit slow but the staff is friendly.

i have the aged ribeye and it was great meat, my friend have a simple but lovely lobster spaghetti.... desserts are a must have.
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8 Overall rating
Food 8 | Service 7 | Atmosphere 9 | Value for money 7
Friday, June 18, 2010

went in aubaine heddon for a lunch...food was lovely, great dessert selection and the staff is really frendly.

i recommend this restaurant to people looking for a friendly place in central london
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8 Overall rating
Food 9 | Service 8 | Atmosphere 8 | Value for money 8
Saturday, June 12, 2010

sat outside in the sun - lovely. Had chenin blanc by the glass - lovely. ordered cheese and meats plate - awful awful awful cheap tasteless shameful.
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5 Overall rating
Food 1 | Service 8 | Atmosphere 8 | Value for money 1
Wednesday, May 19, 2010

Went for a quick lunch .

The place is decked out as an informal eatery,no napkins or tablecloths,and indifferent glassware and crockery.But the prices are not at all informal.

The service was split down the middle-2 staff were welcoming and smiley;2 were grumpy.

The food was indifferent at best.My filet "burger" was supposed to be thin slices of filet served in a brioche roll with cucumber lettuce and tomato and "frites".What I received was some small lumpy overcooked(even though I asked for medium) bits of end of beef that was overly chewy(if it was filet) in the dreaded seeded bun(invented by McDonald's who the French love to turn their noses up at) with slimy cucumber and really greasy fries(oil was probably not hot enough).It was poor.,and at £15.50 a rip-off "majeure".For £18.50 my guest had 4 scallops with a few blobs of this and that on his plate.Unimpressed,we paid and left as we felt our hard-earned cash should not be thrown away any further.
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C.Elder
5 Overall rating
Food 5 | Service 5 | Atmosphere 5 | Value for money 3
Wednesday, April 14, 2010

The food is pretty ordinary. I expected it would be better at the price.

Location is really cool. However, we did not feel a warm welcome by the service.
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6 Overall rating
Food 6 | Service 5 | Atmosphere 7 | Value for money 5
Tuesday, March 30, 2010