Abu Zaad

I'm so surprised to read the reviews that complain about how bad the waiters are! I've been there on several occasions and have always had the best service - even being brought complimentary tea and cakes. I've taken friends and family there, who have all been back again, and enjoyed it immensely.

The prices are very reasonable and the portions always generous. It is a favourite of mine and I didn't want anyone reading the reviews to be put off and miss out on it.
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JOANNA GRAY
9 Overall rating
Food 9 | Service 10 | Atmosphere 8 | Value for money 9
Wednesday, March 03, 2010

i was look for a good meal but this place was not it. i would never go to this place again and i hope no one goes to, but its always better if you find out your self. one wrong is ok but more then one is not.
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nasser
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Friday, January 29, 2010

food wad great but the srevice was very poor and the waiters were very rude. my collegues and i will not be going there again.
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5 Overall rating
Food 8 | Service 0 | Atmosphere 5 | Value for money 8
Friday, December 11, 2009

Went to this restaraunt last night and was impressed by the food and decor. What I was less impressed by was the service, which I found pretty appaling. We were told to sit in the corner as apparently that was the only space available, although I could clearly see that this was not the case. It was definately not the best spot...it was freezing cold and also the table was beneath the plasma tv which made us very uncomfortable, with all eyes in our direction. We were told that the heating would be switched on, but that never happened. The bread was served cold. I ordered a dessert but never got it, but was billed for it. The staff in general seemed nice, however we were continuously served by this one waiter who was so rude and grumpy, that you had to wonder why he was torturing himself by working there as he was clearly unhappy and so rude to the customers. A couple walked in and requested to sit at the back. They were rudely told by THAT waiter that there was no other tables available. They were not impressed but he didn't care and insisted that they were free to go elsewhere..which they did. If it were not for the fact that I had travelled all the way from Reading to eat there then surely I would have left. In my opinion some of the staff need to be re-trained or replaced as they are giving the restaraunt a bad reputation. The food by the way was delicious.
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Tabs
5 Overall rating
Food 8 | Service 1 | Atmosphere 6 | Value for money 5
Wednesday, November 18, 2009

This may not be the absolute best mezze in London, but it is certainly very good, the standards are well executed, it has a few points of difference from the norm and it is incredible value for money. We over ordered including dessert we just didn't need and didn't top £15 a head.

No alcohol is allowed, but despite that the Ayran and juices are much cheaper than at similar establishments. I'm not from the middle east, and service was fine for us. Will definitely be back to try some of the interesting sounding main dishes, if I can resist gorging on the mezze.
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8 Overall rating
Food 7 | Service 7 | Atmosphere 7 | Value for money 10
Sunday, May 17, 2009

Just been to Abu Zaad yesterday, again. To make it short: Food is very good - very tasty dishes and nicely decorated. Prices are very good value for money - freshly squeezed juices for as little as 1.95 Pounds. Average meal price is around 6-8 Pounds (incl. Side dish!!).

Staff was marvelous yesterday - I dropped a fork and the waiter came straight away with a new clean fork and knife, WITHOUT BEING ASKED!! So despite some service complaints in some of the other reviews - the service was great for us. (Group of 7 all international).

Definitely a nice dinner.
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Phil
10 Overall rating
Food 10 | Service 10 | Atmosphere 9 | Value for money 10
Tuesday, February 10, 2009