Emchai

I have been to Emchai 3 times in the last 6 months. The last 2 times have been in the past 2 weeks. The place is just OK and though the food tastes good the portions are tiny!. The staff know nothing about the dishes. I said i would like to order a spicy prawn curry and i was recommended one by the staff..i asked what was it it, she couldn't tell. When the curry came it was sweet as sugar and had peanuts in it!!! It was mentioned nowhere in the menu. I would also like to mention 2 of the most bizzare experiences i had in the last 2 visits which includes the one today. last week I went..after the starters we were offered ONE finger bowl for a table of 6 people. We were told all of us had to use the same finger bowl as they don't serve seperately! I was shocked. If that's the case then why offer one at all?! Today i went again... As the plates were laid, out of curiosity..i turned the plate over to see where it was made in as i thought it was an unusual plate.To my utter shock the backside was dirty, full of curry!!! When i told this to the management..no apology was offered the plates were simply replaced by fresh ones. All we were told that sometimes the curry is not washed off. But they do it once in a while using bleach. who uses bleach for dishes???!!!I have taken a photo of it, wish i could post it here. I could not eat my food. The staff cannot speak english, not friendly, if u ask about a dish they know nothing, Toilets are not clean. There are just 3 people who seem to be doing everything, taking orders,serving ,cooking, cleaning etc. Sometimes the owner is there who is probably the driving force there. I am NEVER going back!!
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Poonam
1 Overall rating
Food 2 | Service 0 | Atmosphere 1 | Value for money 1
Thursday, August 09, 2012

Having been a frequent visitor to Emchai over the years with my family, it has not gone unnoticed how significantly the portion sizes have shrunk. Although the food remains of fantastic standard and the prices the same it is a shame to have to now know that a visit to Emchai will result in more money being spent due to having to get more dishes. Before each dish would come with tradition chinese vegetables but now lacks them, forcing you to order them as a seperate dish. My family and I truly love this restaurant but would like so see the portions back to what they used to be!!!
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sarah
9 Overall rating
Food 9 | Service 9 | Atmosphere 9 | Value for money 7
Saturday, January 01, 2011