Waterhouse Restaurant

Had our Valentine's Day meal last night; very nice food and friendly attentive service, but the ambience was severely disturbed by the loud maitre d' type figure who was ordering the kitchen and waiting staff around. His booming voice interrupted our conversation a number of times, and we were in the middle of the restaurant, not right next to him. Am sure we wouldn't have noticed if the kitchen had been behind closed doors, but given it's open plan he really needs to keep his voice down...Waterhouse offers very nice food (at a price) in a waterfront setting, and the atmosphere should be nice and relaxing, - not like a fast food restaurant !
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7 Overall rating
Food 8 | Service 8 | Atmosphere 4 | Value for money 7
Wednesday, February 15, 2012

The food was very good, the price was reasonable (£35 per person for the following: one starter, four mains, three sides, four desserts, two £27 bottles of wine and service charge), and the service was well-meaning if spotty at times. Our server seemed to delight in how much we enjoyed the desserts ("I made the sorbets!!!"). I do not want to seem patronising but being an affirming part of this person's work experience in a country where it's all too easy for people not to work gave a nice shine to the evening.

The Waterhouse (note the spelling if searching on Google) is run by the Shoreditch Trust, a charitable organisation dedicated to promoting urban regeneration. Please consider the fact that by dining here you will be helping their cause. I understand that it's your hard-earned crust that you are spending here but I think, compared to some establishments, the minor shortcomings of the Waterhouse are more than made up for by the positive contribution to the community.
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Adam
7 Overall rating
Food 8 | Service 7 | Atmosphere 5 | Value for money 8
Thursday, October 06, 2011

This restaurant ist FANTASTIC! It uses only the freshest food, nothing comes from jars or glasses! It's amazingly tasty!!! The pizza is delicious, so is the risotto and the duck! And it's not expensive at all! I'll go back there very very soon!
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claudia
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Thursday, August 27, 2009

The worst experience ever, walked in at 8pm on friday evening inside was empty and looked like they were clearing up, huge bags of grain just piled on the bar where they suggested we sat and waited for a table outside of which there were about 5. Whilst waiting a waiter informed the chef that a customers sardines were raw, not a good start. Went outside when our table was available and ordered "bruschetta" this took half an hour to arrive and was in fact just toast - burnt toast. The reason for this was that 3 tables arrive at once, in a place that was 10% full at best they couldn't even make toast. At this point I informed them that I wouldn't want to proceed with the main course understandably I feel, so they graciously still charged me for the 2 beers we had whilst waiting, with the chef shouting "but the paellas ready!!" Do not go here.
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SR
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Tuesday, August 18, 2009