Le Cassoulet

Terrible service, staff downright rude - didn't offer to take your coats. Food reasonable. Would not recommend to visit again.
Comment on this reader review

Sharon
2 Overall rating
Food 3 | Service 1 | Atmosphere 1 | Value for money 2
Monday, October 24, 2011

We have eaten at Le Cassoulet a few times and the Food has always been great, as has the service.

This Restaurant has the quality, standards and ambiance I would expect to find in a top West End establishment so it's refreshing to find this little gem in Croydon.
Comment on this reader review

Velvetee - View all reviews by this user
8 Overall rating
Food 9 | Service 8 | Atmosphere 7 | Value for money 8
Monday, July 11, 2011

Not bad food but brought down by poor service. Despite being in a party of six and with a final bill of just under £300 the waitress argued with me over one flat beer, then had to be specifically asked to remove it from the table, and then also had to be asked to remove it from the bill! Something that could have been handled so much better means that we won't be going back and goes some way to explaining why the place was pretty empty.
Comment on this reader review

2 Overall rating
Food 5 | Service 0 | Atmosphere 0 | Value for money 3
Saturday, May 28, 2011

We have been regular customers at Le Cassoulet over the years and were there again last week to celebrate our wedding anniversary. My wife had the snail, ham hock and garlic pie starter, rabbit main and raspberry souffle and sorbet dessert. I chose the Vacherin cheese starter, pork belly main and chocolate fondant dessert.

The food, as always, was excellent and very good value at the fixed price of £30 per head for the three courses. Other dishes on the menu that we have particularly enjoyed in the past include the chicken liver parfait starter, the sea bream main and the hearty signature cassoulet. Food presentation is always thoughtful, clean and smart, without being overly fussy.

The young front-of-house team offered friendly and attentive service and the ambience was enhanced by the choice of background Paris cafe-style music.

I would recommend this restaurant, whether for a special-occasion dinner or for a more informal, leisurely lunch. We have taken several friends there over the years and all have been impressed.

It's worth checking out the restaurant's website for the regular special themed evenings, which are always well attended.

Altogether a real gem of a neighbourhood restaurant.
Comment on this reader review

Ian & Kathy Elvin
10 Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 10
Wednesday, March 02, 2011

Hugely disappointed for the customer service we had for the night. We went there for a very special celebration, and end up with anger, stress and upset.

Disregards no one greeted you on the door, there is no one serve you after 20 minutes when we sat down. The woman manager came to say sorry about the missing bread after we asked for it, but her face was facing the other way, very disrespectful.

Food was good, but being a food lover travel around the world and had tried many restaurants around the world, I would say this restaurant is over rated.

The whole experience has been pull down by the service. I would not recommend this restaurant to anyone and would not like anyone to go through my stress again.
Comment on this reader review

Kally
2 Overall rating
Food 7 | Service 0 | Atmosphere 0 | Value for money 1
Friday, December 10, 2010

I think all the reviewers here are fake as this restaurant was terrible. Extremely over priced, who would pay 27 pound for a meal?. I paid £3.50 for a chips extra than portion very small. we was order duck is not cooking then we returned to cooking they took a leg of duck away. The customer service was atrocious as I wasn't even greeted at the door. I am completely disgusted with this restaurant, I would not recomend it nor would I ever go again.
Comment on this reader review

0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Thursday, December 09, 2010

We recently had lunch at Le Cassoulet . It was a special occasion and Malcolm John and his manager Kamal Chopra should be proud of the food and service at Le Cassoulet. All our guests enjoyed their visit . It is very nice to have such a good restaurant outside of London.
Comment on this reader review

Ann and John Elvin
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Monday, September 06, 2010

We are big fans of Le Cassoulet's sister restaurant Le Vacherin in Chiswick, but as we now live in SE19, we're delighted to get to know the south Croydon equivalent. We had a superb meal (3 course prix fixe £27.50) on Saturday night, and were pleased to find all the things we like about Le Vacherin - good, unobtrusive service, great wine and delicious food. A new favourite.
Comment on this reader review

10 Overall rating
Food 10 | Service 10 | Atmosphere 9 | Value for money 9
Friday, August 20, 2010