Cha Cha Moon

I am not usually one to write reviews but today's (10/08/2012) horrid lunch time experience at Cha Cha Moon has forced me to writing a review. I would not recommend this "immensely popular" restaurant in soho to anyone because they don't care about whether their customers have eaten or not, the waiting staff are indifferent, the food arrives very quickly and has no taste whatsoever. My colleague and I ordered noodle dishes, which came soaked in a sloth of oil and soya (supposedly black bean sauce), the food was tasteless and we hardly touched our food. When the waiter came to collect our dishes and we addressed how bad the food was, he simply shrugged his shoulders and took our plates away. Instead of offering us an alternative he said that sometimes it so happens that the chef slaps something on the plate when the restaurant is busy. What is that supposed to mean? A full price paying customer (who by the way also happens to be in an unpaid job) has to contend with a plate of sloth because Cha Cha Moon are a "popular eatery" in soho?. Don't trust any reviews that have anything good to say about this money stealing, horrible service and dont know how to cook enterprise. I am very angry with this restaurant and vow never to step in this restaurant or any of this chef branches ever again!!
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Neha Chatterjee
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Friday, August 10, 2012

Found out about this place on SheltonStreetStudios - was not disappointed! I had the prawn gyotie to start which was wonderfully crispy and went perfectly with the refreshing Wen Wen. Then the curry lao mian for my main, delicious. Service was speedy and price was fair. Will definitely be coming back for more!!
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George
9 Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 9
Wednesday, April 04, 2012

Worst food I have had in years!
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3 Overall rating
Food 0 | Service 7 | Atmosphere 5 | Value for money 0
Tuesday, March 06, 2012

Going to cha cha moon for lunch is an ideal time as its not too busy where you can relax and enjoy your meal. I've been coming here for lunch since it opened and I must say the food is authentic compared to similar places. The prices are average for central london but the food speaks for itself. I'd recommend the black pepper beef udon and basil calamari. The lemongrass lime and apple is a definite thirst quencher.
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John Lau
8 Overall rating
Food 8 | Service 7 | Atmosphere 9 | Value for money 7
Wednesday, October 12, 2011

If you like all manner of Asian noodles then this is the place. I’ve just got back from London and Cha Cha Moon is a dream. It’s architecturally beautiful being in the Kingly Court precinct off Kingly Street,, and there’s no piped music! Furthermore go for the banana and melon fritters for desert. It’s one of the best things I’ve ever tasted. The only weakness is the coffee which was a bit feeble.
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Guy Legge
8 Overall rating
Food 8 | Service 8 | Atmosphere 8 | Value for money 8
Wednesday, September 28, 2011

i liked it it whas a good meal
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peter
7 Overall rating
Food 7 | Service 7 | Atmosphere 7 | Value for money 7
Sunday, September 18, 2011

Popped in for lunch (Soho branch), wasn't too busy when we arrived but soon filled up. Not a lot of choice on the menu but plenty enough, including some drinks not found easily elsewhere. The service was good and quick and our food arrived at the same time and was freshly cooked and piping hot.
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8 Overall rating
Food 8 | Service 7 | Atmosphere 8 | Value for money 8
Friday, November 19, 2010

Seriously poor restaurant. Been a few times and will never go back. Food is below average and you can get infinitely better food from any regular chinese take away. Service in this place is ridiculous. The attitude is a kind of "your food will come when its ready", the staff actually say this to you in one form or another. What it means is you will all get your food at random times (and once not at all because the waitress didn't take part of our order so some of us went without.). Really poor restaurant. One of the worst restaurants I have ever been to in the world.
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Vic
4 Overall rating
Food 3 | Service 0 | Atmosphere 8 | Value for money 3
Friday, November 05, 2010

food was ok, but not any where as good when it first opened, i been told that Alan Yau is no longer involved with the company which is a shame and reflected in the rapid drop in quality.
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john snow
5 Overall rating
Food 5 | Service 5 | Atmosphere 5 | Value for money 5
Tuesday, August 31, 2010

I went to a Cha Cha Moon on December 2008. My husband and I had never tried Chinese food and after going there, we became crazy about Chinese cuisine. We enjoyed the food and the atmosphere was very chilled out. For the first dish, I tried a salad with avocado and crabs and for the main meal, I had chicken noodles. All theingredients were fresh and the taste was spicy. The dessert was divine, you must have the fried bananas with ice cream. The prices were reasonable and I would reccomend this restaurant even though you have to wait for a long time in a queue.
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Daniele Romano
7 Overall rating
Food 7 | Service 7 | Atmosphere 7 | Value for money 7
Wednesday, June 09, 2010