Charlotte's Place

Four of us went for a Mother's day lunch. Restaurant was full, with the owner acting as an asture Maitre D. Two of us are vegetarians and we often find the options available rather dull.

Charlotte's Place seem to have a policy of two veggie options on each part of the menue. We had nut roast on roasted vegetables accompanied by giant Yorkshire Puddings. Delicious! With a kir each before lunch, a botlle of decent Spanish red, three courses and coffee came to about £150. Pretty good value considering the delicious food and the large portions. A special word of appreciation for the panna cotta. We will be back.
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M Lowe
9 Overall rating
Food 9 | Service 8 | Atmosphere 8 | Value for money 9
Wednesday, April 06, 2011

Have been twice and expected a lovely relaxing lunch with A friend and 18 month baby who is very well behaved. The food was fantastic but the head waiter can only be described as offensive. He clearly didn't wish to accommodate the toddler showing me a table for 2 although I wished to order a meal for her. The disdain and arrogance let's the place down. I did complain in writing but the management there have let themselves down. Pity as the food was pretty good. Don't bother going for a treat it's just too unreliable.
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S Castle - View all reviews by this user
4 Overall rating
Food 8 | Service 0 | Atmosphere 0 | Value for money 6
Monday, October 04, 2010

Had a wonderful time in a recent trip to Charlottes Place - fab fab food, great wine and lovely service. Would highly recommend to all wanting a night out in Ealing.
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Suzanne Hart
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10
Tuesday, August 31, 2010

Huge disappointment on my six-month anniversary

I can't actually put into words how awful this evening was so much so i've just got back home and my first impulse is to complain and this on the evening of my six-month wedding anniversary... I am embarrassed as I actually asked my husband to book Charlotte's Place for it as we'd had such a lovely meal there recently, it's local and I'm tired from working really hard recently, to be frank, so wanted to go somewhere good, reliable and local. You failed hugely on the first two this time and your staff didn't seem to care. From the start when the red-haired cold hostess who answered the door was more concerned with me lingering in an open-doorway to her telling my husband, who'd paid off a cab, to shut the door (hostess?) to being seated in a thoroughfare downstairs (why put a table there?), with an enormously irritating hugely fluctuating light source above our table (from lovely dim lighting to your parents' bright living room in seconds) this was a disappointment. And, being ignored and then having to let ourselves out of the frontdoor was quite frankfully very poorly done. Where was Josh? Where was customer service? How do I regain my anniversary? Poorly, poorly done.
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aruna
6 Overall rating
Food 7 | Service 5 | Atmosphere 5 | Value for money 5
Friday, March 26, 2010

Excellent. Went there last night (a Monday evening). Atmosphere was great, food was amazing and service was top class. I'd always suspected that Charlotte's Place is over-rated, but I can assure you it deserves the highest praise.
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Toby Cook
10 Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 9
Tuesday, February 16, 2010

The problem with Charlotte's Place - as you can tell from these reviews - is that it's erratic. We've had some decent meals there but also one or two very mediocre ones; the service has been sometimes very pleasant and efficient, but at other times offhand, incompetent and verging on the rude. So we've stopped going there because unpredictability isn't acceptable at these prices and with these aspirations (I nearly said pretensions).
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Bix - View all reviews by this user
6 Overall rating
Food 6 | Service 5 | Atmosphere 6 | Value for money 5
Monday, January 04, 2010

An excellent night out at a very reasonable price:

One of the previous reviewers suggested that diners visit La Trompette in lieu of Charlotte's Place. Ironically one of La Trompette's former chefs is now the head chef at Charlottes. Intrigued by this development my wife and I booked a table for the first time in about a year.

I am happy to report that the food is better than ever. Additionally Charlottes now is charging a £1 cover charge, which pays for unlimited still or fizzy water and rolls. I prefer this to the previous system where bread and water was paid for a la carte. Also I was very pleased to see that the early evening deal was is now applicable all week.

Taking advantage of the £25 for 3 courses and a drink, my wife and I enjoyed enormously the Ravioli and Cheese Tartlette to start, with the Beef Onglet and Chicken as mains. All were delicious, with adequate portions. The Beef in particular was cooked to pink perfection. The deserts chosen were a Brownie and the cheese plate. The cheese plate was slightly meagre, and the Brownie, whilst delectable tasted bought in.

If I was to fault anything, it would be the service. The waiter, while attentive was slightly surly when I requested Ketchup for the hand cut chips (which strangley came with no sauce) and didn't visit our table for nearly half an hour at one point.

As a final point, I'd say that the atmosphere was very good, with the restaurant being nearly fully by 8 p.m. All in all I'd say that Charlottes has somewhat improved on what I've always thought to be a very nice experience.
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Greg P
9 Overall rating
Food 9 | Service 7 | Atmosphere 8 | Value for money 10
Tuesday, October 06, 2009

Absolute rubbish- £121.50 for lunch. starters ok, mains tasted old as well as a side of dauphinoise. I could not eat my main as it was overcooked and old. Do yourself a favour and go th La Trompette in chiswick which is far superior and probably cost less with 1 michelin star.
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warren
1 Overall rating
Food 1 | Service 1 | Atmosphere 3 | Value for money 0
Wednesday, March 25, 2009