Rodizio Rico (The O2)

Me and my bf went there as we've been starving after one of the shows in o2.

Atmosphere was ok but I do agree with last review that tv is not really necessary in restaurant. U coming there to eat not to watch tv and is ditracting when u want to have peaceful meal.it was cold as well so is better o keep ur jacket on.lol..People working there they seems to be very friendly,they smile but them customer service need some improvement.After placing the order for a drink we recived them very quick but we waited quite long for someone to explain how the service work.We ve been told we can help ourselfs with salad bar and vegetarian hot section,that was fine with me as I dont eat meat but my bf waited for over 10min for 1st portion of meat,thats not good enough for someone very hungry.And than suddenly he was being ask every 2min if he want another kind of meat and another and another,quite annoying when you trying to eat.If you see someone having full plate with no space on it at all theres no point even to ask.so at the begin you starving and than you feel like you have to rush cos theres something elese to try.Food was delicious lots of choice and flavors so we did not bother to make any complain abt service but for sure next time we will go there we will mention it as is very important for people running this place to know how customers feel.We do apriciate all effort and smiles but at the end of the day is all abt feeling comfortable and satified when you going eat out.We dont want waitresses to be our servants but just to listen and understand our needs/speaking of which I do understand theres multiculture staff working there but they need to be able to understan basics and not all of them do.Anyway we will be back for sure as we loved food there and the price is very fair too.
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eva - View all reviews by this user
5 Overall rating
Food 8 | Service 3 | Atmosphere 3 | Value for money 6
Wednesday, December 28, 2011

I don't know where these people giving it a million stars went and ate, or how much they got paid to write these positive reviews. Maybe they think meat is what is found in a Big Mac. Even McDonalds would reject the stuff we got on our plates...

Arrived around 14:30 on a Friday. 4 adults and 2 children under 2.

Food: The grilled meat was cooked only on the outside (first slice you get) and any subsequent slices were more or less raw. All meats were ridiculously chewy and my plate was mostly filled with bits I gave up on or were just completely raw. We complained to the manager and he only charged us for the vegetarian options instead. We left hungry. And at over £60 (after reduction) it was a rip off.

Service: We had to complain about the non-existing service. And once we complained, we got first slices on all the meat, but couldn't help notice they would then move on to the next unfortunate customer, who would get the next raw slice (being too polite to say no I guess). They ignored the coloured cards we had as well). We then had to fork out a gratuity charge of 10% which I thought was ridiculous for having to flag people down all the time and getting the manager called... and for 4 adults?!! The whole point of this restaurant is the guys keep coming to your table, why am I paying for this service again??

Atmosphere: A bunch of TVs here and there playing south american concert music... hardly an atmosphere.

Value: Waste of time and rip off. I read similar bad reviews before I went but thought I would give them the benefit of the doubt and (wrongly) assumed people were there on an "off" day. I was wrong. I would give them -1 stars but the manager did try to rectify the issue. Unfortunately it seems to be common occurance.

Verdict: Don't bother, I have been to a few of these abroad, hence insisting I try one here regardless of reviews... this one is a fail. I am not a fussy eater, in fact I've probably never been to a decent restaurant... but to be served cartilage and blood and then expect to eat it?? Give me a break...
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- View all reviews by this user
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Thursday, September 01, 2011

Went to watch some NBA at the O2 on Friday night and popped in to Rodizio Rico for a meat feast beforehand.

The menu is priced at £23.50 for unlimited salad buffet and skewers of meat. The buffet had a good choice with lots of different salads, beans, rice, potatoes, pastas and sauces. After an initial visit to the buffet the waiters started doing the rounds with the meat. The rump of beef, loin of lamb, beef skirt and chicken hearts were all very good. The chicken wings, garlic bread and pork were also pretty good and it was only the beef kebabs that were a let down, tasty but very tough.

Service for the food was good but we waited at least 10 to 15 minutes for each round of beer we ordered.

Overall not bad at all, just over £100 for 3 of us, and we were all stuffed when we left. Will go again for sure.
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Chris - View all reviews by this user
7 Overall rating
Food 8 | Service 6 | Atmosphere 7 | Value for money 8
Sunday, March 06, 2011

A month ago I was looking for a resturant to take some friends who were celebrating their wedding anniversary.

My son reccomended Rodizio Rico, he said we would not be dissapointed with the food. true to his word, the food was fantactic.

(If like me you are a meat lover then you are in for a treat)

Good quality food, good friendly service.

We are planning to return with some more friends.

Before we left the manager gave us a bottle of wine and a glass of brandy each.

I'll recommend Rodizio Rico to all who like a good service and good food.
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Matthew
8 Overall rating
Food 8 | Service 7 | Atmosphere 8 | Value for money 7
Monday, September 13, 2010

Went there Saturday 14th August for dinner. Party of 12. We were quicley seated when we arrived (we had booked) and the restaurant was heaving. Once all our party had arrived we went up to the salad buffet. Loads of lovely salad bits and bobs, plus a curry and rice. Got a selection and sat down and then the onslaught began!!! There was a constant stream of waiters bringing round meat and fish there was never a time when we had no meat on our plates. All of it was lovely (one bit of beef was a LITTLE tough but I like mine quite rare and it was still lovely). Meat was always hot and well seasoned and for 99% cooked really really well. Fish was lovely too.

Had a problem with the drinks though, ordered a bottle of Rose (and the cheapest was £19+ ) waited half an hour for it, reminded the waitress who dashed off to get it to then come back and tell me they hadnt got that one. So I picked the next cheapest one (£23) waited another 10 mins to be told they hadnt got that either so I told her not to worry.

Checked the bill carefully but it was correct for drinks etc. Also, they had not charged for the child we had with us but then she was only 3!

Good points: Fast buffet service. Lovely food. Good atmosphere.

Bad points: Hit and miss drinks service. Dessert not included in the buffet - they are about £6 extra. SERVICE CHARGE!!!

This was my main gripe - they slapped a £30 service charge on the bill which, had i been there with my O/H I would have queried as it is a buffet restaurant. Plus it was 12% which I think is far far too much and I also dislike ANY restaurant adding service to a bill automatically as it should be at the discretion of the diner. However everyone else made no quibble and I didnt want to be the only one so I paid my share.

I do think it is a bit expensive there BUT thats London for ya, however I would go again. I have read some reveiws criticising the veggie options (we had no veggies with us) but seriously, why the hell would a veggie go to an all you can eat BBQ restaurant anyway?! Of course you will just get salad! There was SOME provision for veggies but not much, however I didnt expect that due to the nature of the restaurant!
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gc
9 Overall rating
Food 9 | Service 7 | Atmosphere 10 | Value for money 8
Monday, August 16, 2010

Went to Rodizio for a friend' birthday celebration. The place was buzzing when we arrived and as my partner and i were early we were invited to have a drink at the upstairs bar. I had a Mudslide, which entails Tia Maria, Baileys and Cocoa, while my partner opted for the brazilian cocktail of Strawberry, Sugar Cane Syrup and sugar, equally as lovely. Once Seated for dinner with the rest of our party we soon learned that it was a buffet style setting with the meats being brought to the table. There was a vegetarian with us and her concern was that there would not be enough choice for her, what with all the meat being offered but she soon learnt different on going up to the buffet.

An overall lovely evening with good food and a beautiful atmosphere. If you like liver then you have to try the chicken heart, as this is lovely.

Fifteen of us dined and it worked out at £35 per head with drinks this was excellent, as no one left feeling hungry!!
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Apricot Love
8 Overall rating
Food 8 | Service 8 | Atmosphere 8 | Value for money 9
Tuesday, January 19, 2010

quite easily one of the worst dining experiences i have ever had. The food was bland at best, the service.... well 'm not sure you can call it service that was disgraceful.

the food was not labelled, do not come here if you are 'vegetarian since the 'vegetarian' buffet has chicken, pork and beef. Even thou both the Assistant Manager and Manager initially insisted it was all vegetarian.. and then admitted there was pork in the bean dish. We then discovered that the true only vegetarian dish on the buffet was the salad.

i tried several of the meat cuts chicken, lamb, beef.. all of which was burned and tastless. Not to mention you have to wait 20 mins for one of the roving waiters to eventually come over to serve you a slice.

In short - an awful place, with a management team that could easily do with several months of etiquette lessons.
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Sherd
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, January 03, 2010

A friend recommended this joint some weeks back so I took my Mrs there for our anniversary.

I was not disappointed at all. It just so happened that we were the only customers there at the time so all attention fell on us. The service was cool and the food was very nice. I have never eaten that much salad and meat variety in my life in one sitting!!

would definitely do it again.
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T-Buzz
10 Overall rating
Food 10 | Service 9 | Atmosphere 10 | Value for money 9
Thursday, November 12, 2009

I've been to Rodizio Rico a few times. The atmosphere is wonderful, the staff are really friendly, the food is exquisit, tasty, unique and plentiful.

I would whole heartedly recomend this restaurant to anyone, and I do.
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Karismatic
9 Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 8
Wednesday, October 28, 2009