Frankie & Benny's (The O2)

The service was really good, but the food is cheap in quality but not in price.

I had a burger which was similar to a quarter pounder you'd buy from a supermarket, very greasy with a low meat content. My friends had pizzas which looked like frozen pizzas and looked like they hadn't been cooked in a proper pizza oven as they were soggy.

I'd recommend this restaurant on one of the days where they do offers, but when the offers aren't available avoid and try one of the other restaurants at the O2 instead!
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Jane
4 Overall rating
Food 1 | Service 9 | Atmosphere 5 | Value for money 1
Tuesday, January 04, 2011

I have been to this restaurant quite a few times now but recently however for the past few months it seems as though the service has deteriated. What has happend? I came with my family first last month and was eager to eat Frankie & Benny's dishes since we like the food there.

However, it took them almost an hour to cook our food and bring it to the table, we had already finished our drinks and were placed in a really shadowed dark area. the waiter was pretty friendly but he didnt even realise we were waiting for that long. Not only that i believe the chefs were all having a great chit chat behind instead of cooking!

then we thought we'd let this time pass... but then.. the same situation happend again when me and my friends (5 of us) came to dine at around 8pm and it took us yet again 1 hour to wait for our food. luckily they have a good waiter who was very efficient and kept apologising and rushing the kitchen even though the food didnt come any quicker. so we tipped him instead.

just hope that if i do ever actually go back since i go to the 02 alot, it would be great if the food arrived on the table before my stomach ate itself!
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Ron04 - View all reviews by this user
7 Overall rating
Food 5 | Service 8 | Atmosphere 7 | Value for money 6
Tuesday, January 05, 2010