what the critics say

Fay Maschler - 3/5

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A massive room that wasn't too busy. Our waiter was very friendly and chatty, but the food wasn't stand-out. Nothing wrong with my fish soup and steak, but pretty much what you could have knocked up yourself fairly quickly and the quality wasn't tip top, and didn't justify the price tag. You can eat better for less, definitely.
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Tony Cavaldoro
Overall rating ![]()
Food 5 | Service 7 | Atmosphere 5 | Value for money 3
Wednesday, January 05, 2011
I made a bad judgement choosing this le Bouchon Restaurant in Spitalfield to have our first family Sunday Lunch this year.
The food, how do I put it – DISGUSTING!!! In plain English.
We had ‘dine out’ vouchers to try out this establishment. To the owner of this establishment - the reason you have promotion like this is to entice new patrons, not to treat them like second class passengers on a train or to put them off ever coming anywhere near your restaurant.
We were put on a table with paper napkins instead of some tables with proper napkins, called the servise staff to take drink orders after ten minutes having no one come near us and no service at all at the entile time we were there.
Food in the chafing dishes were all cold and tasted vile, there are two choices of deserts, one chocolate made with cheap tasted chocolate and dry sponge, the other one is YOGHURT! Since when is yoghurt a desert?
All three of us picked at the inedible food and left in a hurry vowed never to return.
Although not before we were charged 3 pound for cover charge and £6.13 service charge on a £55.13 bill. Do not understand why there is a cover charge and annoyed about the service charge for the non-existing service.
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Issie
Overall rating ![]()
Food 0 | Service 0 | Atmosphere 2 | Value for money 0
Sunday, January 02, 2011
A very poor dining experience. The arrival of our food was haphazard, three of us had nearly finished our main courses before the other three meals arrived. It was not possible to wait as it would have gone cold.
A complaint about one of the main courses was met with the offer of a free salad which never arrived. When this was pointed out to the "manager" his reply was " I am aware of that"
They then had the cheek to charge 12.5% service for average food, overpriced wine and appalling service.
Even at the 50% offer this restaurant was bad value and none of us will be returning.
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Malcolm Kays
Overall rating ![]()
Food 3 | Service 0 | Atmosphere 0 | Value for money 0
Sunday, November 28, 2010
Sunday buffet : poor menu , almost no starters, food was far away than being called french cuisine. Food was salty , only one kind of dessert which looked liked it was bought from tesco. Would never eat there again.
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Overall rating ![]()
Food 2 | Service 3 | Atmosphere 6 | Value for money 3
Monday, November 22, 2010
The worst experience I've had at a restaurant in London.
Service, terrible. They place the wine far from you and don't fill it up when you finish. The head waiter there has a go at you, because you mention that you didn't enjoy the food. "That's the way we eat it in France" he says....
Food, disappointing, even with the 50% off deal. Steak, over cooked... Seafood soup, tasted terrible, seabass was decent but still not enough sauce, and the worst was the steak tartar.... They make it in front of you, but basically put too much seasoning and don't listen to how much you want in it. After we said that it was too much seasoning twice, they basically just repeated " that's the way we have it in France"... it tasted terrible!!!
Basically, I do not recommend it, unless you want some pretentious french terrible food and service. I really think they are making fun of us, thinking we don't know what good food is.
In the end, the head waiter had a go at us and basically refused to give any kind of service to us... That is not the standard of a restaurant they should be.
It's just a shame and they are not able to deliver, since they seem to have good quality of fresh food.
I came back disappointed and upset by the whole experience, although some of the waitresses and waiters were very friendly and the starters were nice.
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Maria
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Food 1 | Service 1 | Atmosphere 2 | Value for money 1
Wednesday, October 13, 2010
Four of us popped in for a night cap after very enjoyable and reasonable tapas at meson los barilles next door. Cocktails were all excellent, if a little slow to arrive. Cheese board which we indulged in to finish our meal was outstanding and terrific value, as was the superb banyls the sommelier recommended to accompany. Fantastic end to an evening with good service and well priced. Would recommend it.
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Dom
Overall rating ![]()
Food 8 | Service 9 | Atmosphere 9 | Value for money 9
Monday, August 09, 2010
Very disappointing. Even with 50% off food it was still not worth it. There is nothing great, from service, to drinks and food. They even got our order wrong, for a restaurant charging at premium price. I will not go back, and will not recommend this to any living soul.
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Overall rating ![]()
Food 4 | Service 4 | Atmosphere 3 | Value for money 2
Wednesday, August 04, 2010
Very disappointing with truly awful service. We are local people and took some foodie friends who were over from NY for a long weekend - we were completely embarrassed. Food was adequate but not outstanding. Waited a very long time to be served for both food and drinks orders and then it only happened because a passing waiter noticed and yelled out to ours. Seafood platters were a good size but no effort made to explain what the platter was made up of. When asked, our waiter gave a very cursory explanation. My fillet was cooked perfectly. Timing of the food was not as requested. Water jug was not refilled at all during the evening. We were not offered desserts, cheese or coffee (I was particularly looking forward to the cheese but we finally gave up). Bill was requested but not forthcoming. Requested again and we were presented with an incorrect bill, overcharging by £80. Don't go - for those prices you can do far better.
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george
Overall rating ![]()
Food 5 | Service 0 | Atmosphere 5 | Value for money 2
Monday, May 31, 2010
Disappointing. Dull atmosphere. Overly expensive wine list. Very average food. Felt really let down and ripped off. A waste of an evening. So many better places within a short walk - ie Galvin, Canteen and St John Bread And Wine.
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Overall rating ![]()
Food 2 | Service 2 | Atmosphere 2 | Value for money 0
Thursday, April 29, 2010
Truly Exceptional. Well chosen and well thought out wine list, excellent authentic french cooking and brilliant service. Well done.
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SFBS
Overall rating ![]()
Food 10 | Service 10 | Atmosphere 9 | Value for money 9
Wednesday, March 17, 2010
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