Bamboo Basket (Westfield)

I had takeaway. Soup,vegetable,fried rice did not have any taste, so I needed to cook them in my kitchen.

Surprising price for the awful dish. Never go back again.
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sum
1 Overall rating
Food 0 | Service 2 | Atmosphere 2 | Value for money 0
Monday, January 30, 2012

Truly awful. Got two dishes we didn't order. Won ton soup tasted like dish water and was cold. Chicken satay was so overcooked it was like eating jerky. Noodles were greasy. Not all bad however. Mineral water was quite refreshing.
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ed
1 Overall rating
Food 0 | Service 1 | Atmosphere 3 | Value for money 1
Wednesday, December 28, 2011

I've been several times around lunch time which is probably the worst time. Seating area is too compact. I found the staff (not all) a little arrogant and not very helpful or patient when making a choice. But the food I have to say was glorious for the price. My favourite is the special fried rice and prawn dumplings. Fantastic food would eat there again.
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Beverley - View all reviews by this user
4 Overall rating
Food 8 | Service 1 | Atmosphere 1 | Value for money 5
Wednesday, December 14, 2011

I took my wife Christmas shopping at Westfield and we decided to try the bamboo basket as the queue was short. Bad mistake - service appalling, it took 25 minutes for food to arrive, won ton soup was cold and arrived in two bowls as they had run out of large ones! steamed dim sum cold on the outside and tepid inside. Tried to complain but the staff were non-plussed and arrogant. Will definately not eat here again.
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Mark Bartlett
0 Overall rating
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Tuesday, December 13, 2011

Mixed seafood claypot was very poor - small bits of prawns and squid with frozen mixed veg - just not acceptable.
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Kate
3 Overall rating
Food 1 | Service 7 | Atmosphere 2 | Value for money 1
Friday, July 08, 2011

Not the best dim sum place, but very expensive for a place where you sit yourself.

I think they can do better.
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1 Overall rating
Food 0 | Service 1 | Atmosphere 1 | Value for money 0
Friday, June 10, 2011

This was the single worst eating experience in London I can remember! There isn't one thing I can positively report - the food was near on inedible... we sent the first dish back (baby back ribs in a clay pot)... the ribs were pure gristle, in a sauce so bland it would have been better not there. With over-cooked rice, tepid, in a pot that wasn't clay. We then ordered singapore noodles, which made us both want to throw up. A completely apalling experience (and not a cheap one). Its bad luck for Westfield as I can hardly fault any other tenants in the scheme.
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1 Overall rating
Food 1 | Service 1 | Atmosphere 1 | Value for money 1
Sunday, January 23, 2011

Bad service! The girl at the till is very RUDE and ARROGANT. Not a good influence to the business...
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Lara
3 Overall rating
Food 5 | Service 0 | Atmosphere 5 | Value for money 2
Saturday, June 12, 2010

Despite a moderately heavy Friday night I managed to get up early Saturday and set off to the Westfield to get started on my gift buying. It was about 10 when I got there so I had a good 2 hours shopping before it got too hideous. Presents found and secured I thought it might be worth grabbing a bite in the food court. "Pho" and "the Comptoir Libanais" had big queues despite it being early so I thought I would give the Dim Sum at the Bamboo Basket a go.

I had recently come back from Singapore where you can eat seriously well in any of their shopping centres. I wasn't expecting that level of cooking but I thought a few dumplings and some jasmine tea would be good. I ordered a portion of Har Gau, Char sui buns and some tea. It came to £8 which I thought expensive.

The 3 har gau were fine but possibly over steamed as the enveloppes were coming off, the char sui bun portion only had 2 buns which was mean (you get 3 at most places), the filling was distinctly average. The tea was in a small glass with one of those ridiculous jasmine ball/flowers which is so Ping Pong of 3 years ago.

All in all not a great lunch, not particularly fresh or authentic. £8 to eat two small portions of dim sum and miserly helping of tea is not great value. Especially as I had to pick up the tray myself. When I compare it to my experience at the Pho counter the Bamboo Basket is not up to that standard.
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david ginsberg - View all reviews by this user
2 Overall rating
Food 4 | Service 0 | Atmosphere 2 | Value for money 3
Tuesday, December 08, 2009

Ate at Bamboo Basket on Sunday. The food was excellent and well presented. So cheap - Love it!
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Jason Hyde
9 Overall rating
Food 9 | Service 8 | Atmosphere 9 | Value for money 10
Tuesday, November 24, 2009