Del Aziz (Westfield)

Now for someone who grew up in Morocco and has eaten Moroccan food in numerous countries around the world the meal in Del Aziz has to be the least Moroccan place of them all and the worst meal I have had in my life when thinking of all the other restaurants I have been to. The fast food joints surpassed Del Aziz.

For starters we had tiger prawn borek (£6.5) and grilled sardines (£5.50), each starter plate had only 2 pieces of each item, the portions were very small, and it did nothing for our taste buds. To be honest the starters looked more like those small samplers they pass around in supermarkets. For the main meal we had ordered a vegetable couscous (£11.50) and a Moroccan lamb (£13.50), before ordering we were assured by the head waiter that the Moroccan lamb was an actual lamb shank, yet when the food arrived it was a skewer of lamb, with 5 small pieces only. My vegetable couscous was beyond disappointing, there were 3 table spoons of couscous and 1 table spoon of vegetables on my plate. The couscous dish consisted of mainly tomato paste broth with a few left over vegetables thrown in mainly for garnish I think. This did not come close to what a real Moroccan couscous dish should taste like, I have never seen thick tomato paste for a Moroccan couscous vegetable broth in my life. We had waited 45 minutes for the main dishes to arrive and after eating it we were so disappointed we just wanted to pay and leave. Even our beers were warm, when we asked the waiter for a cold one we were told we only have these. I think the chefs need some serious lessons in BASIC FOOD PREPARATION, and the managers need to make sure that the meals that are served in their restaurant actually tastes like food, forget the elaborate labelling Mediterranean this, Iranian that and Moroccan this. The staff are clueless and have no idea what the items are on their menu. They keep on passing huge baskets of bread around hoping that this will numb our taste buds to their bad meal and terrible portions. I would not recommend this restaurant to anyone.
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R.R.
1 Overall rating
Food 0 | Service 0 | Atmosphere 2 | Value for money 0
Saturday, February 20, 2010

I have eaten here a few times and have never been disappointed. The staff are friendly and attentive.

Would recommend and will be going back
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8 Overall rating
Food 6 | Service 10 | Atmosphere 8 | Value for money 7
Wednesday, December 09, 2009

It was something that wetherspoon do better, much better, for a fiver on a Thursday theme night. Nuff said?
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g
3 Overall rating
Food 3 | Service 3 | Atmosphere 3 | Value for money 3
Friday, December 04, 2009

I have just returned from eating at Del Aziz in Westfield and would not recommend this restaurant to anyone. The service was truly terrible, the food tasteless and dry and the toilets had not been cleaned in many hours. Overall. poor value for money. There are so many other restaurants in the Shepherds Bush area that offer fantastic service and value for money. This however is one to avoid.
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SBw12
0 Overall rating
Food 0 | Service 0 | Atmosphere 1 | Value for money 0
Saturday, October 03, 2009

I was party of a party of 5 who went to Del Aziz (Westfield) on Saturday night. Althought the food was good (not exceptional, but good), the atmosphere OK, and the price right, the service really let them down. Once they had delivered our main courses they just forgot about us. At least 30 minutes after we had finished our mains, we had to ask them to take away our empty plates and for some more wine. Which they did, but then they forgot about us again! We might have had deserts and coffees, but they took so long that in the end we decided it was getting too late. There are lots of other Turkish/Greek restaurants around where you are made to feel quite special, for example, by being given a wee complimentary plate of bread and oil to start the evening - no such thing here. I won't be going back.
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Flossie Anna
5 Overall rating
Food 6 | Service 1 | Atmosphere 6 | Value for money 7
Tuesday, August 25, 2009

All I can say is I wish I had read the reviews before visiting - medicore food, poor value for money and waiting staff without a clue how to tend tables. Our food took an age to arrive!

Never before have I bothered to write a restuarant review but after my experience today I felt i needed to warn others. Great concept but they fail to deliver..... perhaps I should given them anohter chance to redeem themselves ( i think not!)
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John
4 Overall rating
Food 4 | Service 2 | Atmosphere 6 | Value for money 3
Friday, August 14, 2009