Tomoe

I had a quick look and saw mention of the poor service. Well it's hit and miss really I live near Tomoe and it's one of the best restaurants in the area in my opinion. One waitress in particular is rather abrupt and seems to object to having to work as a waitress!!!! But you will be served by a number of staff and most of them are actually very friendly and accommodating.

Onto the food: This place is great for grilled aubergine+miso, sushi rolls and especially the chirashi. They season the rice nicely, so anything which comes with rice is very good. The rolls are made well, sushi is presented well. The udon and teriyaki is average and quite expensive, so I don’t order them. Tempura is fine.

It’s pricey, but the quality is good. Lots of Japanese regulars, so that’s a good sign.
Comment on this reader review

The Hungriest Hippo
8 Overall rating
Food 9 | Service 7 | Atmosphere 10 | Value for money 6
Thursday, July 21, 2011

I've worked in London for 4 years, and have never experienced such a bad service from a japanese restaurant.

Was attended by a lady who came every 5 minutes the minute we entered the restaurant trying to get our order. The restaurant was not even full and she was extremely pushy with the order.

After taking our mains, we were thinking of ordering some starters, however by then, she had collected all our menus except for one from my friend at her far end. I tried asking for my menu back, but was only greeted with a reply.."you can take it from your friend"... before she walked off rudely

Our starters came promptly but one of the mains came first before we had to wait another 10 minutes before the rest of the 5 mains came.

We were celebrating a friends birthday and i went over after the meal to try and ask if they would not mind serving a birthday cake.... only to be told that it would cost £10 to serve the cake, which usually cost £20 pounds.

I had no choice but to say yes, and asked if they would not mind taking the cake and putting candles... only to be told... they do not do that...

they gave us new plates and forks (presumably for the £10 charge) and a small butter knife. I went to ask for a proper cake knife or any larger knife... and was told that for health and safety, they cannot give that.

well, i think this whole experience says it all...and by the way, was charged 10% service charge

the only consolation was that food was reasonable tasty japanese food, but i'll definitely never step into this place again
Comment on this reader review

JS
5 Overall rating
Food 6 | Service 0 | Atmosphere 7 | Value for money 5
Sunday, September 19, 2010

Had a good meal tonight. Fresh ingredients + friendly staff, though the decor is on the poor side. Mainly Japanese clientele, which can't be a bad sign. Will return again soon.
Comment on this reader review

Me
8 Overall rating
Food 8 | Service 8 | Atmosphere 7 | Value for money 7
Sunday, June 27, 2010

We have stopped eating at Tomoe due to the inconsistent billing, the rude service run by the head waitress and the filthy decor.

Sashimi is good here and the food is generally of a good standard. But we now go to So or Maguro in Warwick Ave where the menu is less adventurous but offers a better all around dining experience. Check your bill, the head waitress gets it wrong too often for it to be an accident.
Comment on this reader review

Dezzydez
4 Overall rating
Food 8 | Service 1 | Atmosphere 2 | Value for money 5
Friday, June 11, 2010

the food was good & affordable. the fish was fresh. i would recommend the bowl of sushi. service can be slow pending how crowded the restaraunt is. unfortunately the downstairs area feels a bit dirty. the carpet appeared filthy. Lastly, I would highly recommend that you review your final bill.

The final bill was not itemised, and was £7.10 higher than it should have been. The waitress sorted out it promptly; however, she had recalculated incorrectly second time around. We had to let her know again third time around.
Comment on this reader review

jennifer
7 Overall rating
Food 8 | Service 6 | Atmosphere 5 | Value for money 8
Friday, April 02, 2010

Wentto Tomoe last night, had a fantastic time. Great sushi, really well prepared - warm rice, delicious fish, soft as butter, etc. The soy wasn't too heavy, the ginger was as sharp as it should be. We had the dragon roll and the spider roll, both of which were gorgeous. Probably the best sushi I've had, and certainly compares very well with NYC sushi bars.
Comment on this reader review

Will
9 Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 7
Wednesday, March 17, 2010

Everybody raves about this place. I think people just want to like what appears to be a reasonably priced Japanese restaurant in central London. Immediately upon entering, you're told there's a £15 pound minimum food charge per head. It's not that the quality is poor, but rather it fails to come together properly. The fish slices are tiny. The sushi rice too warm. They could do better, like Sushi-Say in Willesden does.
Comment on this reader review

CC
5 Overall rating
Food 7 | Service 2 | Atmosphere 5 | Value for money 4
Friday, December 18, 2009

wonderful wonderful japanese food. it's a great sign that almost 90% of the clientele are japanese. the fish is fresh, and the prices aren't all that unreasonable for london.

the chirashizushi is great, and the sashimi salad is a must-have. skip the reservation at your own peril - because the place fills up so quickly even on the weekdays.
Comment on this reader review

Charles
9 Overall rating
Food 9 | Service 9 | Atmosphere 8 | Value for money 10
Wednesday, August 26, 2009

Wonderful food at a reasonable price...terrific fresh fish so great sushi and sashimi....enjoy
Comment on this reader review

David Tomkinson
9 Overall rating
Food 10 | Service 9 | Atmosphere 9 | Value for money 9
Friday, August 21, 2009

Went with a group of six friends for dinner. Even on a Thurdsay night the place was packed to the rafters - I recommend you make a reservation.

The staff were friendly although our waiter couldn't speak a word on English which made ordering a little challenging.

The decor is very shabby but it kind of adds to the appeal of the place. 95% of patrons were Japnese which is a good sign!

The food was lovely but with most Japanese food it was quite pricey and portions were small.

To eat enough to be 'full' I think you would need to spend in the vacinity of £30 a head. Drinks, especially alcohol, was very overpriced. A pint of beer was £4.80.

Overall we enjoyed the meal and we would go back again. It is a little to pircey for a regular visit but is well worth it if you are craving a Japanese fix. Apparently set lunches are much cheaper.
Comment on this reader review

chris
7 Overall rating
Food 8 | Service 7 | Atmosphere 7 | Value for money 7
Friday, August 21, 2009